About the Position
Channel Marketing Specialists develop and implement marketing programs that target specific channels to promote services or products. The Channel Marketing Specialist at WatchGuard is responsible for supporting our global channel community, understanding and leveraging all WatchGuard solutions, including the channel partner program, products, services, and technology integrations.
This individual will work closely with the Channel Marketing, Field Marketing, and Product Marketing teams to develop and deliver key messages to channel partners while driving overall success with WatchGuard’s partner tools and resources. This individual will help with the implementation of the WatchGuardONE Program, including partner onboarding, competency requirements, utilization of marketing funds, and adoption of program benefits.
This role requires someone who works cross-functionally and is a strong leader for developing and implementing multiple projects simultaneously. You need to understand how to source feedback from both internal and external audiences and bring those ideas to life, and then continue to improve and refine upon what is ultimately delivered. The Channel Marketing Specialist should thrive in a fast-paced environment.
Position Responsibilities:
As channel marketing specialist you will be responsible for developing, driving and implementing channel marketing activity for select groups of channel partners and field teams
Research and evaluate competitive partner programs including online systems and partner programs
Manage the development, launch, and maintenance of all partner tools and platforms, including the delivery of sales enablement, business visibility, marketing development, and information dissemination
Maintain an ever-evolving partner portal including development, training and adoption
Implement channel campaigns in order to expand market share and pursue aggressive growth targets including brand development and partner retention
Work closely with all aspects of the business to gather product and channel insights
Build relationships with teams across the organization to help WatchGuard’s global channel community get the most out of their partnership
Utilize data and shopper insights to provide recommendations to drive category distribution and market share
Understand and manage changing and differing priorities depending on territories and how these impact channel marketing
Write, develop, and deliver ongoing partner communications, including emails, partner portal content, and corporate presentations
Work with management to develop and communicate quarterly promotions to a variety of audiences globally
Support the overall implementation of WatchGuardONE across ongoing communications, training, development and maintenance of program materials, and tracking and analyzing the success of initiatives
Successful management of 3rd party vendors including on-line stores and SPIFF programs
Skills and Qualifications:
A strong understanding of the distribution channels for the industry
Relevant experience in cyber security, SaaS and other cloud technologies
Web based competency including light coding
Ability to prioritize numerous simultaneous tasks
Proven ability to work effectively with both local and remote teams
Experience:
5+ years of experience in channel marketing and sales, partner programs, and product management
Experience managing marketing budgets ideally within a channel marketing setting
Why Work for WatchGuard?
At WatchGuard we create smart security, simply done. We’re a leader in building cyber security hardware, wireless, and cloud solutions that protect small and midsize businesses, and distributed enterprises worldwide. Our award-winning network security solutions provide layered, enterprise-grade protection that is easy to deploy and manage. Whether you are an industry veteran, or at the beginning of your career, now is an amazing time to work in the security industry, and there’s never been a better time to be at WatchGuard.
We love solving the industry’s toughest challenges, and our innovation keeps our customers ahead of increasingly sophisticated hackers, which has fueled record revenues. We’re heavily reinvesting in the company and driving rapid acceleration across all aspects of our business. As a result, our employee base has nearly doubled in the last three years, organically and through acquisition.
Our company culture places intense focus on our customers and employees. From the newest employee to our CEO, you'll find that each person at WatchGuard embodies our core values: accountability, passion for success, community building, and maintaining a customer focus in all things.
WatchGuard Technologies is privately backed by equity firms Vector Capital and Francisco Partners, and has headquarters in Seattle, Washington, with offices throughout North America, Europe, Asia Pacific, and Latin America.
As an Equal Opportunity Employer, we are committed to a diverse workforce
WatchGuard participates in E-verify
Sep 12, 2019
About the Position
Channel Marketing Specialists develop and implement marketing programs that target specific channels to promote services or products. The Channel Marketing Specialist at WatchGuard is responsible for supporting our global channel community, understanding and leveraging all WatchGuard solutions, including the channel partner program, products, services, and technology integrations.
This individual will work closely with the Channel Marketing, Field Marketing, and Product Marketing teams to develop and deliver key messages to channel partners while driving overall success with WatchGuard’s partner tools and resources. This individual will help with the implementation of the WatchGuardONE Program, including partner onboarding, competency requirements, utilization of marketing funds, and adoption of program benefits.
This role requires someone who works cross-functionally and is a strong leader for developing and implementing multiple projects simultaneously. You need to understand how to source feedback from both internal and external audiences and bring those ideas to life, and then continue to improve and refine upon what is ultimately delivered. The Channel Marketing Specialist should thrive in a fast-paced environment.
Position Responsibilities:
As channel marketing specialist you will be responsible for developing, driving and implementing channel marketing activity for select groups of channel partners and field teams
Research and evaluate competitive partner programs including online systems and partner programs
Manage the development, launch, and maintenance of all partner tools and platforms, including the delivery of sales enablement, business visibility, marketing development, and information dissemination
Maintain an ever-evolving partner portal including development, training and adoption
Implement channel campaigns in order to expand market share and pursue aggressive growth targets including brand development and partner retention
Work closely with all aspects of the business to gather product and channel insights
Build relationships with teams across the organization to help WatchGuard’s global channel community get the most out of their partnership
Utilize data and shopper insights to provide recommendations to drive category distribution and market share
Understand and manage changing and differing priorities depending on territories and how these impact channel marketing
Write, develop, and deliver ongoing partner communications, including emails, partner portal content, and corporate presentations
Work with management to develop and communicate quarterly promotions to a variety of audiences globally
Support the overall implementation of WatchGuardONE across ongoing communications, training, development and maintenance of program materials, and tracking and analyzing the success of initiatives
Successful management of 3rd party vendors including on-line stores and SPIFF programs
Skills and Qualifications:
A strong understanding of the distribution channels for the industry
Relevant experience in cyber security, SaaS and other cloud technologies
Web based competency including light coding
Ability to prioritize numerous simultaneous tasks
Proven ability to work effectively with both local and remote teams
Experience:
5+ years of experience in channel marketing and sales, partner programs, and product management
Experience managing marketing budgets ideally within a channel marketing setting
Why Work for WatchGuard?
At WatchGuard we create smart security, simply done. We’re a leader in building cyber security hardware, wireless, and cloud solutions that protect small and midsize businesses, and distributed enterprises worldwide. Our award-winning network security solutions provide layered, enterprise-grade protection that is easy to deploy and manage. Whether you are an industry veteran, or at the beginning of your career, now is an amazing time to work in the security industry, and there’s never been a better time to be at WatchGuard.
We love solving the industry’s toughest challenges, and our innovation keeps our customers ahead of increasingly sophisticated hackers, which has fueled record revenues. We’re heavily reinvesting in the company and driving rapid acceleration across all aspects of our business. As a result, our employee base has nearly doubled in the last three years, organically and through acquisition.
Our company culture places intense focus on our customers and employees. From the newest employee to our CEO, you'll find that each person at WatchGuard embodies our core values: accountability, passion for success, community building, and maintaining a customer focus in all things.
WatchGuard Technologies is privately backed by equity firms Vector Capital and Francisco Partners, and has headquarters in Seattle, Washington, with offices throughout North America, Europe, Asia Pacific, and Latin America.
As an Equal Opportunity Employer, we are committed to a diverse workforce
WatchGuard participates in E-verify
Want to join an innovative team of Customer Advocates?
Want to help change the future of IT?
Want to join a top rated company: Fortune 100 Best Places to Work?
VMware TAM's love their jobs – apply to learn more and find out why!
At VMware we haveEPIC2 Values - Execution, Passion, Integrity, Customersand Community are what define us. Learn more about our values on our careers website:http://www.vmware.com/company/careers/life-at-vmware.html
We want to hireEPICCpeople who match our culture – people who will push us, amaze us and drive us forward. In return, we offer the freedom to define and own your future.
A Fulfilling and Agile Work Environment
You will consult closely with customers to ensure their satisfaction and return on investment of VMware solutions. You are the customer’s primary liaison into VMware and are accountable for identifying and directly addressing all business and technical issues impacting customer success.
You will engage resources across the entire VMware organization (sales, product management, R&D, and support). You will proactively expand adoption of VMware solutions within accounts by driving relationships at every level, both internally and externally, to influence positive change. In addition to the customer facing activities, TAMs report key account metrics and insight to VMware internal teams and contribute to TAM program development activities.
Responsibilities
Customer Advocate; world class customer liaison
Map VMware solutions to the customer’s unique business and technical requirements to ensure strategic long term value
Understand the customer’s relevant business challenges while functioning as a trusted advisor for “best practices” and drive adoption of VMware solutions within your assigned accounts
Agility: respond to the needs of your customers with confidence and ease
Provide project leadership, coordination and architectural guidance for the customer’s major VMware initiatives
Maintain high-level technical knowledge of core VMware solutions and future product direction
Manage and own competing requests across multiple client engagements
Provide clear and constructive product feedback to VMware product management teams based on customer use-cases and requirements
Support customer business objectives by effectively leveraging TAM program deliverables
Desired Skills
Must be agile and able to adjust quickly to many different situations and challenges
Demonstrated ability and experience in customer-facing positions as a technology consultant (preferably with a management consulting, IT vendor or professional services organization)
Must be a fast learner with the ability to explain technical concepts to a variety of audiences
Solid technical background in at least 2 of the following areas: data center infrastructure, operating systems, desktop deployments, mobility, networking, security, system administration and technical architecture; preferably with industry certifications
Business acumen and problem-solving skills with the ability to influence change at all levels
Effective at working independently and in a virtual team setting
Strong organizational skills with the ability to manage competing client demands
Excellent communication, presentation and interpersonal skills including the ability to interact, communicate and build relationships with all levels of personnel from administrators to CxO levels
Ability to travel up to 30%
Bachelor’s degree preferred or demonstrated equivalent experience
VCP: VMware Certified Professional 5.5 or greater certification preferred
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Computer & Network SecurityInformation Technology and ServicesComputer Software
This job opportunity is not eligible for employment-based immigration sponsorship by VMware
Sep 12, 2019
Want to join an innovative team of Customer Advocates?
Want to help change the future of IT?
Want to join a top rated company: Fortune 100 Best Places to Work?
VMware TAM's love their jobs – apply to learn more and find out why!
At VMware we haveEPIC2 Values - Execution, Passion, Integrity, Customersand Community are what define us. Learn more about our values on our careers website:http://www.vmware.com/company/careers/life-at-vmware.html
We want to hireEPICCpeople who match our culture – people who will push us, amaze us and drive us forward. In return, we offer the freedom to define and own your future.
A Fulfilling and Agile Work Environment
You will consult closely with customers to ensure their satisfaction and return on investment of VMware solutions. You are the customer’s primary liaison into VMware and are accountable for identifying and directly addressing all business and technical issues impacting customer success.
You will engage resources across the entire VMware organization (sales, product management, R&D, and support). You will proactively expand adoption of VMware solutions within accounts by driving relationships at every level, both internally and externally, to influence positive change. In addition to the customer facing activities, TAMs report key account metrics and insight to VMware internal teams and contribute to TAM program development activities.
Responsibilities
Customer Advocate; world class customer liaison
Map VMware solutions to the customer’s unique business and technical requirements to ensure strategic long term value
Understand the customer’s relevant business challenges while functioning as a trusted advisor for “best practices” and drive adoption of VMware solutions within your assigned accounts
Agility: respond to the needs of your customers with confidence and ease
Provide project leadership, coordination and architectural guidance for the customer’s major VMware initiatives
Maintain high-level technical knowledge of core VMware solutions and future product direction
Manage and own competing requests across multiple client engagements
Provide clear and constructive product feedback to VMware product management teams based on customer use-cases and requirements
Support customer business objectives by effectively leveraging TAM program deliverables
Desired Skills
Must be agile and able to adjust quickly to many different situations and challenges
Demonstrated ability and experience in customer-facing positions as a technology consultant (preferably with a management consulting, IT vendor or professional services organization)
Must be a fast learner with the ability to explain technical concepts to a variety of audiences
Solid technical background in at least 2 of the following areas: data center infrastructure, operating systems, desktop deployments, mobility, networking, security, system administration and technical architecture; preferably with industry certifications
Business acumen and problem-solving skills with the ability to influence change at all levels
Effective at working independently and in a virtual team setting
Strong organizational skills with the ability to manage competing client demands
Excellent communication, presentation and interpersonal skills including the ability to interact, communicate and build relationships with all levels of personnel from administrators to CxO levels
Ability to travel up to 30%
Bachelor’s degree preferred or demonstrated equivalent experience
VCP: VMware Certified Professional 5.5 or greater certification preferred
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Computer & Network SecurityInformation Technology and ServicesComputer Software
This job opportunity is not eligible for employment-based immigration sponsorship by VMware
User1st offers strong career potential with competitive salaries and benefits. Now is an exciting time to become a part of our enthusiastic, highly professional team. We are looking for candidates that want to contribute and be part of a dynamic team where everyone’s ideas and contributions make a difference! For immediate consideration, please forward your resume including salary expectations to Manu Moeller via email at manu.moeller@user1st.com.
User1st is proud to be an Equal Opportunity Employer. We provide equal employment opportunity for all persons, in all facets of employment.
User1st is committed to making the web accessible to everyone. We help organizations ensure that their websites are accessible to individuals with disabilities and compliant with web accessibility legislation. User1st is currently seeking a Technical Project Manager to work at our client’s site in Seattle/Bellevue, WA.
Summary
The Technical Project Manager develops and maintains a technology project plan, which outlines projects’ tasks, milestone dates, status, and allocation of resources to stakeholders and other interested parties. The Technical Project Manager is responsible for clearly defining and quantifying each step, as well as establishing concrete deadlines for each project milestone and deliverable.
Essential Duties & Responsibilities
Execute and maintain project management processes in the areas of project schedule, quality management, communications management, risk/issue management, and change management
Facilitate team meetings, providing meeting minutes and action items where needed
Build strong communication channels with internal stakeholders in various departments: Operations, Sales, Marketing, and Product
Track tasks assigned to the project team and prepare regular status reports
Responsible for tracking project changes and producing updated schedules
Identify, manage, and escalate risks, provide leadership, direction, and ensure that teams have resources to deliver product/service
Conduct activities associated with administering and managing software development using Agile Scrum methodologies
Conduct activities associated with administering and managing infrastructure design, deployment, and operations and maintenance
Perform quality control of processes and products produced by rest of the product team.
Organize, oversee, and develop technical program management oversight processes and methodologies
Influence continuous improvement of project management methodologies including: assessment of project delivery capabilities, gathering and reporting performance metrics, establishing corresponding targets, and measurement of on-going progress
Identify and manage interdependencies between applications, platforms, services, and environments
Interface with external stakeholders and manage stakeholder expectations as needed
Qualifications & Education/Experience
Bachelor’s Degree in Information Systems, Information Technology, Computer Science or equivalent and 5-plus years’ IT and management experience
PMP certification is a plus
Strong desire to apply technical knowledge
Strong team orientation – desire to be part of a Technology team and to lead the team in the areas of technical training
Strong interpersonal skills – experience working with diverse individuals and groups with varying learning styles
Strong collaboration and consultation skills
Expertise in test design and management
Ability to manage significant change under aggressive project deadlines
Strong track record of building strong and effective relationships at various levels in an organization to develop effective learning
User1st offers strong career potential with competitive salaries and benefits. Now is an exciting time to become a part of our enthusiastic, highly professional team. We are looking for candidates that want to contribute and be part of a dynamic team where everyone’s ideas and contributions make a difference! For immediate consideration, please forward your resume including salary expectations to Manu Moeller via email at manu.moeller@user1st.com.
User1st is proud to be an Equal Opportunity Employer. We provide equal employment opportunity for all persons, in all facets of employment.
Sep 12, 2019
User1st offers strong career potential with competitive salaries and benefits. Now is an exciting time to become a part of our enthusiastic, highly professional team. We are looking for candidates that want to contribute and be part of a dynamic team where everyone’s ideas and contributions make a difference! For immediate consideration, please forward your resume including salary expectations to Manu Moeller via email at manu.moeller@user1st.com.
User1st is proud to be an Equal Opportunity Employer. We provide equal employment opportunity for all persons, in all facets of employment.
User1st is committed to making the web accessible to everyone. We help organizations ensure that their websites are accessible to individuals with disabilities and compliant with web accessibility legislation. User1st is currently seeking a Technical Project Manager to work at our client’s site in Seattle/Bellevue, WA.
Summary
The Technical Project Manager develops and maintains a technology project plan, which outlines projects’ tasks, milestone dates, status, and allocation of resources to stakeholders and other interested parties. The Technical Project Manager is responsible for clearly defining and quantifying each step, as well as establishing concrete deadlines for each project milestone and deliverable.
Essential Duties & Responsibilities
Execute and maintain project management processes in the areas of project schedule, quality management, communications management, risk/issue management, and change management
Facilitate team meetings, providing meeting minutes and action items where needed
Build strong communication channels with internal stakeholders in various departments: Operations, Sales, Marketing, and Product
Track tasks assigned to the project team and prepare regular status reports
Responsible for tracking project changes and producing updated schedules
Identify, manage, and escalate risks, provide leadership, direction, and ensure that teams have resources to deliver product/service
Conduct activities associated with administering and managing software development using Agile Scrum methodologies
Conduct activities associated with administering and managing infrastructure design, deployment, and operations and maintenance
Perform quality control of processes and products produced by rest of the product team.
Organize, oversee, and develop technical program management oversight processes and methodologies
Influence continuous improvement of project management methodologies including: assessment of project delivery capabilities, gathering and reporting performance metrics, establishing corresponding targets, and measurement of on-going progress
Identify and manage interdependencies between applications, platforms, services, and environments
Interface with external stakeholders and manage stakeholder expectations as needed
Qualifications & Education/Experience
Bachelor’s Degree in Information Systems, Information Technology, Computer Science or equivalent and 5-plus years’ IT and management experience
PMP certification is a plus
Strong desire to apply technical knowledge
Strong team orientation – desire to be part of a Technology team and to lead the team in the areas of technical training
Strong interpersonal skills – experience working with diverse individuals and groups with varying learning styles
Strong collaboration and consultation skills
Expertise in test design and management
Ability to manage significant change under aggressive project deadlines
Strong track record of building strong and effective relationships at various levels in an organization to develop effective learning
User1st offers strong career potential with competitive salaries and benefits. Now is an exciting time to become a part of our enthusiastic, highly professional team. We are looking for candidates that want to contribute and be part of a dynamic team where everyone’s ideas and contributions make a difference! For immediate consideration, please forward your resume including salary expectations to Manu Moeller via email at manu.moeller@user1st.com.
User1st is proud to be an Equal Opportunity Employer. We provide equal employment opportunity for all persons, in all facets of employment.
What are we up to at Tango Card:
Tango Card helps thousands of companies reach their goals by making rewards and incentives easy and awesome! Our customers genuinely love working with us and it shows. We are among the top 10% of Inc’s 5000 fastest growing companies; and are backed by a stellar group of investors including private equity firm FTV, Fyrfly Venture Partners, Floodgate Capital, Eric Schmidt’s Innovation Endeavors, SWaN & Legend partners, and WTI.
We have 2500+ live enterprise customers today, including some of the World’s most recognizable businesses like Twitter, Google, Extole, Microsoft, Salesforce and F5. We also work with the top Gift Card brands, such as Amazon, Starbucks, Target, Walmart, Home Depot and over 300 more in 30+ countries.
Why work for us:
Tango Card is proud to have been rated one of the best companies to work for by Built In Seattle . We are on an incredible path to be the #1 rewards provider, and to get there we need amazing people (like you) in support, sales, engineering, operations, and finance to realize this vision.
We foster a culture of autonomy, collaboration, and transparency with flexible working hours and slim org structures. We provide our team members with what they need to be successful, whether this is the latest technologies and tools or going to conferences to learn about industry trends. Our offices are designed for collaboration and comfort with standing desks, comfortable pod-chairs, and a very dog-friendly environment. Every TangoCardian has the chance to create, own, and grow their role. With a company like Tango Card that is experiencing high growth year over year, career growth opportunities are everywhere.
Reward yourself and join the Tango Card team.
The Job:
Reports to: IT Manager
The Tango Card IT department is looking for our newest Systems Admin and team member to add experience and capacity for our growing business needs. We leverage a variety of cutting-edge cloud and on-prem platforms across our business and are seeking an individual with demonstrated expertise in systems administration. As our Systems Admin, you will be the go-to team member on our corporate systems, function as an escalated support level, and asked to provide best practices for environment improvements. Our Systems Administrator will be the subject matter expert on corp systems, function as tier 3 support, and asked to identify best practices for environment improvements.
Our newest teammate will be passionate about tech, knowledgeable, willing to collaborate on projects, suggest improvements and work with us to ensure Tango Card vision of being the number one rewards provider for the global enterprise.
As a Systems Administrator at Tango Card you will:
Maintain, audit, backup and improve corporate Windows Server environment
Work with IT and Engineering team members in the management of local infrastructure in all of our Nationwide sites (Seattle, Boise, and Omaha)
Administer the Workstation and Mobile Device environment
Maintain, improve and development corporate IT documentation
Respond to endpoint security events and maintain threat policies
Evaluate third-party software eg. email filtering and implement them in the organization
Provide after-hours IT support as needed.
Act as Tier 3 support to Helpdesk
Mentor junior team members
Gain experience in Networking and Firewall technologies, Windows Server Administration with some Linux and Virtualized Cloud technologies
Become the subject matter expert for a variety of Tango Card internal tools.
Our ideal Systems Admin at Tango Card will have most of the following qualifications:
2 to 4 years of relevant Systems Administration experience
A passion for the newest tech
Administration experience of Windows Server environment and all related services (SCCM, Active Directory, etc.) on a virtualized platform
Experience in endpoint security (mobile device management experience a big plus!).
Experience in network design and administration.
Familiarity with scripting in Powershell and Terminal
Excellent communication, customer service, organizational, and problem-solving skills
Available for as-needed support on an as-needed basis, for a diverse internal customer base
Work independently, with strong self-direction and initiative, as well as within a team
The ability to lift and move 30 pounds
What you'll get from us:
Competitive pay (money isn’t everything, but it helps)
Medical, Dental and Vision benefits (100% employer paid premium, for employee)
Unlimited PTO and a generous holiday schedule
401(k) matching and equity opportunities, 401(k) 100% match of up to 6%
Transportation Stipend to make the Seattle Commute just a bit easier!
Dog-Friendly office located in West Seattle.
Snacks, Drinks, and company pot-lucks
Company outings and team morale events
Culture that fosters autonomy, creativity, inclusion, transparency, and ownership
Tango Card is proud to be an equal opportunity employer; we are strong because we are diverse.
PM19
Sep 12, 2019
What are we up to at Tango Card:
Tango Card helps thousands of companies reach their goals by making rewards and incentives easy and awesome! Our customers genuinely love working with us and it shows. We are among the top 10% of Inc’s 5000 fastest growing companies; and are backed by a stellar group of investors including private equity firm FTV, Fyrfly Venture Partners, Floodgate Capital, Eric Schmidt’s Innovation Endeavors, SWaN & Legend partners, and WTI.
We have 2500+ live enterprise customers today, including some of the World’s most recognizable businesses like Twitter, Google, Extole, Microsoft, Salesforce and F5. We also work with the top Gift Card brands, such as Amazon, Starbucks, Target, Walmart, Home Depot and over 300 more in 30+ countries.
Why work for us:
Tango Card is proud to have been rated one of the best companies to work for by Built In Seattle . We are on an incredible path to be the #1 rewards provider, and to get there we need amazing people (like you) in support, sales, engineering, operations, and finance to realize this vision.
We foster a culture of autonomy, collaboration, and transparency with flexible working hours and slim org structures. We provide our team members with what they need to be successful, whether this is the latest technologies and tools or going to conferences to learn about industry trends. Our offices are designed for collaboration and comfort with standing desks, comfortable pod-chairs, and a very dog-friendly environment. Every TangoCardian has the chance to create, own, and grow their role. With a company like Tango Card that is experiencing high growth year over year, career growth opportunities are everywhere.
Reward yourself and join the Tango Card team.
The Job:
Reports to: IT Manager
The Tango Card IT department is looking for our newest Systems Admin and team member to add experience and capacity for our growing business needs. We leverage a variety of cutting-edge cloud and on-prem platforms across our business and are seeking an individual with demonstrated expertise in systems administration. As our Systems Admin, you will be the go-to team member on our corporate systems, function as an escalated support level, and asked to provide best practices for environment improvements. Our Systems Administrator will be the subject matter expert on corp systems, function as tier 3 support, and asked to identify best practices for environment improvements.
Our newest teammate will be passionate about tech, knowledgeable, willing to collaborate on projects, suggest improvements and work with us to ensure Tango Card vision of being the number one rewards provider for the global enterprise.
As a Systems Administrator at Tango Card you will:
Maintain, audit, backup and improve corporate Windows Server environment
Work with IT and Engineering team members in the management of local infrastructure in all of our Nationwide sites (Seattle, Boise, and Omaha)
Administer the Workstation and Mobile Device environment
Maintain, improve and development corporate IT documentation
Respond to endpoint security events and maintain threat policies
Evaluate third-party software eg. email filtering and implement them in the organization
Provide after-hours IT support as needed.
Act as Tier 3 support to Helpdesk
Mentor junior team members
Gain experience in Networking and Firewall technologies, Windows Server Administration with some Linux and Virtualized Cloud technologies
Become the subject matter expert for a variety of Tango Card internal tools.
Our ideal Systems Admin at Tango Card will have most of the following qualifications:
2 to 4 years of relevant Systems Administration experience
A passion for the newest tech
Administration experience of Windows Server environment and all related services (SCCM, Active Directory, etc.) on a virtualized platform
Experience in endpoint security (mobile device management experience a big plus!).
Experience in network design and administration.
Familiarity with scripting in Powershell and Terminal
Excellent communication, customer service, organizational, and problem-solving skills
Available for as-needed support on an as-needed basis, for a diverse internal customer base
Work independently, with strong self-direction and initiative, as well as within a team
The ability to lift and move 30 pounds
What you'll get from us:
Competitive pay (money isn’t everything, but it helps)
Medical, Dental and Vision benefits (100% employer paid premium, for employee)
Unlimited PTO and a generous holiday schedule
401(k) matching and equity opportunities, 401(k) 100% match of up to 6%
Transportation Stipend to make the Seattle Commute just a bit easier!
Dog-Friendly office located in West Seattle.
Snacks, Drinks, and company pot-lucks
Company outings and team morale events
Culture that fosters autonomy, creativity, inclusion, transparency, and ownership
Tango Card is proud to be an equal opportunity employer; we are strong because we are diverse.
PM19
What you’ll be doing…
The Enterprise Territory Manager is responsible for driving new business sales of Tableau products within a specified geographic territory of Enterprise?level Healthcare accounts, while continuing to support the growth of existing customers, exceeding sales objectives. This role manages all aspects of the sales process including prospecting, lead management, qualification, product demonstrations, evaluation, close and account care. This is a quota?carrying sales position that plays an integral role in the success of the overall sales team.
Some of the things you’ll be doing include…
Define and execute territory sales plans and then meet and exceed sales goals (quotas) through prospecting, qualifying, managing and closing sales opportunities within the assigned geographic territory
Develop and manage sales pipeline – prospect and assess new sales potential while moving a large number of transactions simultaneously through the sales pipeline
Manage and track customer and transactional information in a CRM system
Coordinate resources throughout the sales cycle, including product support and sales engineering
Provide initial product demonstrations and general support to prospective Healthcare customers
Nurture and expand the company’s relationship within Healthcare customer accounts
Provide regular reporting of pipeline and forecast through the CRM system
Keep abreast of competition, competitive issues and products
Practice effective, excellent communication with management, customers and support staff
Participate in team?building and company?growth activities including strategy setting, sales training, marketing efforts and customer care.
Travel to customer locations in support of sales efforts.
Who you are…
Experienced. 3-6 years of software sales experience, including managing and closing complex sales campaigns to sizeable clients delivering 6-figure wins.
Domain Expertise. Experience with analytics, data, databases, predictive modelling, or business intelligence preferred.
Relentlessly High Standards. Consistent overachievement of sales goals, including quotas, with high transactional volume and activity levels (calls, demos, meetings, etc.)
Detail oriented. Nothing gets overlooked when it comes to you.
Go-Getter. Desire to bring new customers into the Tableau franchise and maximize revenue. Willing to go the extra mile with a strong work ethic; self-directed and resourceful.
Excellent Communication. You know what to say and more importantly, how to say it.
Technically Savvy. Proficiency in Microsoft Windows, Word, Excel, Outlook, Internet Explorer required. Working knowledge of Salesforce.com or equivalent preferred Bachelor's Degree with a technical or business focus preferred.
You are a Recruiter! Tableau hires company builders and, in this role, you will be asked to be on the constant lookout for the best talent to bring onboard to help us continue to build one of the best companies in the world.
#LI-LB5
Tableau Software is an Equal Opportunity Employer.
Tableau Software is a company on a mission. We help people see and understand their data. After a highly successful IPO in 2013, Tableau has become a market-defining company in the business intelligence industry. Our culture is casual and high-energy. We are passionate about our product and our mission and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world!
Sep 12, 2019
What you’ll be doing…
The Enterprise Territory Manager is responsible for driving new business sales of Tableau products within a specified geographic territory of Enterprise?level Healthcare accounts, while continuing to support the growth of existing customers, exceeding sales objectives. This role manages all aspects of the sales process including prospecting, lead management, qualification, product demonstrations, evaluation, close and account care. This is a quota?carrying sales position that plays an integral role in the success of the overall sales team.
Some of the things you’ll be doing include…
Define and execute territory sales plans and then meet and exceed sales goals (quotas) through prospecting, qualifying, managing and closing sales opportunities within the assigned geographic territory
Develop and manage sales pipeline – prospect and assess new sales potential while moving a large number of transactions simultaneously through the sales pipeline
Manage and track customer and transactional information in a CRM system
Coordinate resources throughout the sales cycle, including product support and sales engineering
Provide initial product demonstrations and general support to prospective Healthcare customers
Nurture and expand the company’s relationship within Healthcare customer accounts
Provide regular reporting of pipeline and forecast through the CRM system
Keep abreast of competition, competitive issues and products
Practice effective, excellent communication with management, customers and support staff
Participate in team?building and company?growth activities including strategy setting, sales training, marketing efforts and customer care.
Travel to customer locations in support of sales efforts.
Who you are…
Experienced. 3-6 years of software sales experience, including managing and closing complex sales campaigns to sizeable clients delivering 6-figure wins.
Domain Expertise. Experience with analytics, data, databases, predictive modelling, or business intelligence preferred.
Relentlessly High Standards. Consistent overachievement of sales goals, including quotas, with high transactional volume and activity levels (calls, demos, meetings, etc.)
Detail oriented. Nothing gets overlooked when it comes to you.
Go-Getter. Desire to bring new customers into the Tableau franchise and maximize revenue. Willing to go the extra mile with a strong work ethic; self-directed and resourceful.
Excellent Communication. You know what to say and more importantly, how to say it.
Technically Savvy. Proficiency in Microsoft Windows, Word, Excel, Outlook, Internet Explorer required. Working knowledge of Salesforce.com or equivalent preferred Bachelor's Degree with a technical or business focus preferred.
You are a Recruiter! Tableau hires company builders and, in this role, you will be asked to be on the constant lookout for the best talent to bring onboard to help us continue to build one of the best companies in the world.
#LI-LB5
Tableau Software is an Equal Opportunity Employer.
Tableau Software is a company on a mission. We help people see and understand their data. After a highly successful IPO in 2013, Tableau has become a market-defining company in the business intelligence industry. Our culture is casual and high-energy. We are passionate about our product and our mission and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world!
This job contributes to Starbucks success by guiding business decisions through data analysis, performance reporting, and business modeling in support of the Design and Construction field teams within the Starbucks Store Development organization. Develops metrics and key performance indicators, analyses, and forecasts to assist in the evaluation of key business opportunities and determination of business strategies. Works closely with field customers, cross-functional teams, and leadership to develop new dashboards and data models/analysis to improve operational efficiency and gain business intelligence to influence decision-making. Demonstrates a breadth and depth of knowledge of Store Development processes and fully understands how data relates to the business process. Models and acts in accordance with Starbucks guiding principles.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
Assists in the development of key business goals and performance indicators by preparing business models and reports on trends. Performs high-level analyses to evaluate opportunities and to assess the effectiveness of programs implemented across the business unit.
Develops new reports and maintains existing reporting suite in Tableau. Conducts requirements gathering to create new reports and vets existing reports to continuously improve reporting effectiveness and impact to the business.
Extracts data from various databases, performs exploratory data analysis, cleanses and aggregates data, creates visual representations of analytic insights and summaries of methodology, and presents to stakeholders.
Acts as a connector between business users and technical users by fully understanding and immersing in Store Development business process and the relationship with data. Utilizes data to provide process improvement recommendations.
Develops and executes training of new and existing reports and provides customer service to users.
Consults, advises, and collaborates with other business units and/or external parties by providing analytical support and data expertise.
Engages with BI and/or IT teams to ensure data and visualization frameworks are operating efficiently.
Participates in and/or leads cross-functional teams using standard project management tools and techniques.
Qualifications
Bachelor’s degree
Advanced Tableau development skills (4 years)
SQL experience (3 years)
Data visualization, management, and business analysis (4 years)
Cross-functional environment (3 years)
Experience in a role presenting complex analysis and recommendations to business unit leaders and non-technical users (3 years)
Project management (3 years)
Alteryx experience (preferred)
Retail Construction and/or Design experience (preferred)
Required Knowledge, Skills and Abilities
Advanced Tableau data visualization skills
SQL skills
Ability to perform complex data analysis and business-applicable experience in data extraction, cleansing, transformation, and visualization
Business analysis skills, with the ability to identify opportunities, provide solutions, offer strategic recommendations, and process improvements.
Knowledge of strategic planning, financial modeling, budgeting, and forecasting
Ability to take on an ambiguous problem, assess opportunities, and drive solutions through continuous improvement
Demonstrate an intellectual curiosity and ability to understand complex business process
Willingness and ability to learn new systems and develop new technical skills as needed
Ability to communicate complex reporting/analysis to non-technical audiences
Ability to lead report development with multiple stakeholders
Ability to balance multiple and shifting priorities while meeting deadlines in a dynamic environment
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
Advanced skills in Microsoft Excel
Experience with statistical/analytic software packages
Ability to communicate clearly and concisely, both orally and in writing
Ability to work both independently and as part of a team
Starbucks and its brands are an equal opportunity employer of all qualified individuals.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at applicantaccommodation@starbucks.com .
Sep 12, 2019
This job contributes to Starbucks success by guiding business decisions through data analysis, performance reporting, and business modeling in support of the Design and Construction field teams within the Starbucks Store Development organization. Develops metrics and key performance indicators, analyses, and forecasts to assist in the evaluation of key business opportunities and determination of business strategies. Works closely with field customers, cross-functional teams, and leadership to develop new dashboards and data models/analysis to improve operational efficiency and gain business intelligence to influence decision-making. Demonstrates a breadth and depth of knowledge of Store Development processes and fully understands how data relates to the business process. Models and acts in accordance with Starbucks guiding principles.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
Assists in the development of key business goals and performance indicators by preparing business models and reports on trends. Performs high-level analyses to evaluate opportunities and to assess the effectiveness of programs implemented across the business unit.
Develops new reports and maintains existing reporting suite in Tableau. Conducts requirements gathering to create new reports and vets existing reports to continuously improve reporting effectiveness and impact to the business.
Extracts data from various databases, performs exploratory data analysis, cleanses and aggregates data, creates visual representations of analytic insights and summaries of methodology, and presents to stakeholders.
Acts as a connector between business users and technical users by fully understanding and immersing in Store Development business process and the relationship with data. Utilizes data to provide process improvement recommendations.
Develops and executes training of new and existing reports and provides customer service to users.
Consults, advises, and collaborates with other business units and/or external parties by providing analytical support and data expertise.
Engages with BI and/or IT teams to ensure data and visualization frameworks are operating efficiently.
Participates in and/or leads cross-functional teams using standard project management tools and techniques.
Qualifications
Bachelor’s degree
Advanced Tableau development skills (4 years)
SQL experience (3 years)
Data visualization, management, and business analysis (4 years)
Cross-functional environment (3 years)
Experience in a role presenting complex analysis and recommendations to business unit leaders and non-technical users (3 years)
Project management (3 years)
Alteryx experience (preferred)
Retail Construction and/or Design experience (preferred)
Required Knowledge, Skills and Abilities
Advanced Tableau data visualization skills
SQL skills
Ability to perform complex data analysis and business-applicable experience in data extraction, cleansing, transformation, and visualization
Business analysis skills, with the ability to identify opportunities, provide solutions, offer strategic recommendations, and process improvements.
Knowledge of strategic planning, financial modeling, budgeting, and forecasting
Ability to take on an ambiguous problem, assess opportunities, and drive solutions through continuous improvement
Demonstrate an intellectual curiosity and ability to understand complex business process
Willingness and ability to learn new systems and develop new technical skills as needed
Ability to communicate complex reporting/analysis to non-technical audiences
Ability to lead report development with multiple stakeholders
Ability to balance multiple and shifting priorities while meeting deadlines in a dynamic environment
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
Advanced skills in Microsoft Excel
Experience with statistical/analytic software packages
Ability to communicate clearly and concisely, both orally and in writing
Ability to work both independently and as part of a team
Starbucks and its brands are an equal opportunity employer of all qualified individuals.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at applicantaccommodation@starbucks.com .
Job Summary and Mission
At Starbucks, our mission is to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time. Starbucks Technologists work to achieve this mission using technology delivered to our partners, customers, stores, roasters, and global communities.
We are looking for a hands-on-developer with broad experience to assist in building software applications for Starbucks retail point-of-sale platform.
This is a role for a developer that is comfortable working in a fast-paced collaborative environment that has an obsession for customer satisfaction and a bias for action to drive new features from inception to deployment and support.
As a senior developer, you will:
Build POS applications using .NET (C#), SQL Server, XAML, and Azure
Ensure that system improvements are successfully implemented and monitored
Create working prototypes to prove out ideas
Analyze and modify existing code to meet requirements
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
Designs, develops, implements, documents, and tests changes to an application subsystem. Creates prototypes and ensures deliverables are high quality and meet user expectations. Supports system and integration testing activities.
Initiates design reviews for new applications and adheres to software development standards.
Working with application development leads, establishes, maintains and ensures compliance with standards for development, testing and documentation.
Coaches and mentors other less experienced team members. Performs cross-training and facilitates information sharing among team members.
Collaborates with team members to recommend new software development technologies and development processes.
Participates in requirements gathering and functional specification activities. Assist with development of functional designs and resolving complex design issues. May act as senior technical expert to consult with and analyze the business needs.
Participates in on-call rotations to resolve/mitigate production application issues. Contributes to the documentation of production support processes. Anticipates long term support issues and plans for corrective actions. Performs root cause analysis to identify permanent resolutions to software or business process issues.
Summary of Experience
Analyzing, diagnosing and proposing solutions to technical application issues and user problems (6 years)
Application development and object-oriented programming experience (6 years)
Development, deploying and supporting large enterprise scale solutions (6 years)
Working with process owners and identifying information technology solutions that enable business process improvements (4 years)
Service oriented or restful API development (2 years)
Working in Agile development teams (2 years)
Proficiency in .NET (C#, WPF, XAML)
Required Knowledge, Skills and Abilities
Bachelor’s degree in Computer Science or equivalent work experience
Strong interpersonal and collaboration skills
Effective communication skills, both written and verbal
Solid understanding of OO principles, Design Patterns and Software Extensibility Models
Strong analytical and problem-solving skills
Ability to quickly learn new application systems and technologies
Strong proficiency in programming languages
Ability to accurately break down complex applications designs into component deliverables and estimate design and development timelines
Experience with Software Development Lifecycle (SDLC), Agile methodologies, DevOps models, and Test-driven development processes.
Experience with Lean/Continuous Improvement practices
Starbucks and its brands are an equal opportunity employer of all qualified individuals.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at applicantaccommodation@starbucks.com
Sep 12, 2019
Job Summary and Mission
At Starbucks, our mission is to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time. Starbucks Technologists work to achieve this mission using technology delivered to our partners, customers, stores, roasters, and global communities.
We are looking for a hands-on-developer with broad experience to assist in building software applications for Starbucks retail point-of-sale platform.
This is a role for a developer that is comfortable working in a fast-paced collaborative environment that has an obsession for customer satisfaction and a bias for action to drive new features from inception to deployment and support.
As a senior developer, you will:
Build POS applications using .NET (C#), SQL Server, XAML, and Azure
Ensure that system improvements are successfully implemented and monitored
Create working prototypes to prove out ideas
Analyze and modify existing code to meet requirements
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
Designs, develops, implements, documents, and tests changes to an application subsystem. Creates prototypes and ensures deliverables are high quality and meet user expectations. Supports system and integration testing activities.
Initiates design reviews for new applications and adheres to software development standards.
Working with application development leads, establishes, maintains and ensures compliance with standards for development, testing and documentation.
Coaches and mentors other less experienced team members. Performs cross-training and facilitates information sharing among team members.
Collaborates with team members to recommend new software development technologies and development processes.
Participates in requirements gathering and functional specification activities. Assist with development of functional designs and resolving complex design issues. May act as senior technical expert to consult with and analyze the business needs.
Participates in on-call rotations to resolve/mitigate production application issues. Contributes to the documentation of production support processes. Anticipates long term support issues and plans for corrective actions. Performs root cause analysis to identify permanent resolutions to software or business process issues.
Summary of Experience
Analyzing, diagnosing and proposing solutions to technical application issues and user problems (6 years)
Application development and object-oriented programming experience (6 years)
Development, deploying and supporting large enterprise scale solutions (6 years)
Working with process owners and identifying information technology solutions that enable business process improvements (4 years)
Service oriented or restful API development (2 years)
Working in Agile development teams (2 years)
Proficiency in .NET (C#, WPF, XAML)
Required Knowledge, Skills and Abilities
Bachelor’s degree in Computer Science or equivalent work experience
Strong interpersonal and collaboration skills
Effective communication skills, both written and verbal
Solid understanding of OO principles, Design Patterns and Software Extensibility Models
Strong analytical and problem-solving skills
Ability to quickly learn new application systems and technologies
Strong proficiency in programming languages
Ability to accurately break down complex applications designs into component deliverables and estimate design and development timelines
Experience with Software Development Lifecycle (SDLC), Agile methodologies, DevOps models, and Test-driven development processes.
Experience with Lean/Continuous Improvement practices
Starbucks and its brands are an equal opportunity employer of all qualified individuals.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at applicantaccommodation@starbucks.com
Slalom is a modern consulting firm focused on strategy, technology, and business transformation. We believe in what's possible and shape what's next.
At Slalom, personal connection meets global scale. We build deep relationships with our clients in cities across the U.S., U.K., and Canada, while sharing insights across markets to bring the full breadth of Slalom's expertise to every engagement. Our seven regional Build Centers are hubs for innovation, attracting top talent to rapidly co-create the technology products of tomorrow. We also nurture strong partnerships with over 200 leading technology providers, including Amazon Web Services, Google Cloud, Microsoft, Salesforce, and Tableau.
Founded in 2001 and headquartered in Seattle, Slalom has organically grown to over 6,500 employees. We were named one of Fortune's 100 Best Companies to Work For in 2019 and are regularly recognized by our employees as a best place to work. Learn more at slalom.com.
As a Platinum Salesforce partner, we help our clients transform the way they connect with their customers. Our team is made up of Salesforce-certified experts with experience across the Salesforce Customer Success Platform and multiple industries. As the 3rd largest global Salesforce partner, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities and exposing our people to interesting and diverse projects.
Job Title: Salesforce – Solution Principal
Who You Are: You are the Salesforce subject matter expert, responsible for client delivery, proposals, new business pursuits, recruiting, asset development, complex solutioning, and knowledge management.
Responsibilities:
Expert level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and App Clouds
Translate business requirements into well architected solutions that best leverage the Salesforce.com platform
Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states
Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce.com implementation
Manage technical scopes and client expectations
Demonstrate technical thought leadership
Conduct code reviews for ongoing projects to ensure that code quality is at the highest level possible and appropriate design patterns are being used
Provides oversight and governance of all sold and managed Salesforce.com projects
Drives business development with the proper information, tools, and subject matter expertise to sell engagements and provide detailed estimates within the offering
Builds and develops relationships with partners like Salesforce.com and own joint sales pursuits with our partners
Coach and mentor junior technical resources; own responsibility for ongoing technical development of technical resources on Salesforce projects
Interview potential candidates
Serve as a mentor/lead and people manger within the team
Qualifications:
10+ years of CRM industry experience
Minimum 4 years of Salesforce platform experience (5+ years preferred)
Proven ability to design and optimize business processes and integrate business processes across disparate systems
Expert understanding of the Salesforce.com product suite including Salesforce 1, Sales Cloud, Service Cloud, Marketing Cloud, Platform and the App Exchange
Configuration experience using the Salesforce.com point-and-click developer interface
Awareness of programmatic solutions on the Salesforce platform including Apex and VisualForce
Understanding of the Salesforce.com data loader for data migration activities in Salesforce.com
Strong background in design and development of enterprise systems as part of a complete software product lifecycle
Familiarity with agile software delivery methodologies such as Scrum
Deep functional and technical understanding of SaaS, PaaS, IaaS and other Cloud Computing Services is a must
Knowledge of integration architecture as well as third-party integration tools and ETL (Such as Informatica, Jitterbit etc. ) with Salesforce.com
Excellent client-facing written and oral communications skills
Active Salesforce certifications or ability to achieve relevant certifications upon hire
Slalom Is An Equal Opportunity Employer And All Qualified Applicants Will Receive Consideration For Employment Without Regard To Race, Color, Religion, Sex, National Origin, Disability Status, Protected Veteran Status, Or Any Other Characteristic Protected By Law. Slalom Welcomes And Encourages Applications From People With Disabilities. Accommodations Are Available On Request For Candidates During All Aspects Of The Selection Process. Please Advise The Recruiter To Ensure Your Accessibility Needs Are Accommodated. Information Received Relating To Accommodation Will Be Addressed Confidentially.
Sep 12, 2019
Slalom is a modern consulting firm focused on strategy, technology, and business transformation. We believe in what's possible and shape what's next.
At Slalom, personal connection meets global scale. We build deep relationships with our clients in cities across the U.S., U.K., and Canada, while sharing insights across markets to bring the full breadth of Slalom's expertise to every engagement. Our seven regional Build Centers are hubs for innovation, attracting top talent to rapidly co-create the technology products of tomorrow. We also nurture strong partnerships with over 200 leading technology providers, including Amazon Web Services, Google Cloud, Microsoft, Salesforce, and Tableau.
Founded in 2001 and headquartered in Seattle, Slalom has organically grown to over 6,500 employees. We were named one of Fortune's 100 Best Companies to Work For in 2019 and are regularly recognized by our employees as a best place to work. Learn more at slalom.com.
As a Platinum Salesforce partner, we help our clients transform the way they connect with their customers. Our team is made up of Salesforce-certified experts with experience across the Salesforce Customer Success Platform and multiple industries. As the 3rd largest global Salesforce partner, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities and exposing our people to interesting and diverse projects.
Job Title: Salesforce – Solution Principal
Who You Are: You are the Salesforce subject matter expert, responsible for client delivery, proposals, new business pursuits, recruiting, asset development, complex solutioning, and knowledge management.
Responsibilities:
Expert level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and App Clouds
Translate business requirements into well architected solutions that best leverage the Salesforce.com platform
Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states
Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce.com implementation
Manage technical scopes and client expectations
Demonstrate technical thought leadership
Conduct code reviews for ongoing projects to ensure that code quality is at the highest level possible and appropriate design patterns are being used
Provides oversight and governance of all sold and managed Salesforce.com projects
Drives business development with the proper information, tools, and subject matter expertise to sell engagements and provide detailed estimates within the offering
Builds and develops relationships with partners like Salesforce.com and own joint sales pursuits with our partners
Coach and mentor junior technical resources; own responsibility for ongoing technical development of technical resources on Salesforce projects
Interview potential candidates
Serve as a mentor/lead and people manger within the team
Qualifications:
10+ years of CRM industry experience
Minimum 4 years of Salesforce platform experience (5+ years preferred)
Proven ability to design and optimize business processes and integrate business processes across disparate systems
Expert understanding of the Salesforce.com product suite including Salesforce 1, Sales Cloud, Service Cloud, Marketing Cloud, Platform and the App Exchange
Configuration experience using the Salesforce.com point-and-click developer interface
Awareness of programmatic solutions on the Salesforce platform including Apex and VisualForce
Understanding of the Salesforce.com data loader for data migration activities in Salesforce.com
Strong background in design and development of enterprise systems as part of a complete software product lifecycle
Familiarity with agile software delivery methodologies such as Scrum
Deep functional and technical understanding of SaaS, PaaS, IaaS and other Cloud Computing Services is a must
Knowledge of integration architecture as well as third-party integration tools and ETL (Such as Informatica, Jitterbit etc. ) with Salesforce.com
Excellent client-facing written and oral communications skills
Active Salesforce certifications or ability to achieve relevant certifications upon hire
Slalom Is An Equal Opportunity Employer And All Qualified Applicants Will Receive Consideration For Employment Without Regard To Race, Color, Religion, Sex, National Origin, Disability Status, Protected Veteran Status, Or Any Other Characteristic Protected By Law. Slalom Welcomes And Encourages Applications From People With Disabilities. Accommodations Are Available On Request For Candidates During All Aspects Of The Selection Process. Please Advise The Recruiter To Ensure Your Accessibility Needs Are Accommodated. Information Received Relating To Accommodation Will Be Addressed Confidentially.
Skilljar is seeking multiple Account Executives to join our fast-growing sales team. These individuals will engage with companies in the mid-market and enterprise segments to identify how the Skilljar platform can help them to drive key business and growth objectives. As a trusted advisor, you’ll evangelize Skilljar solutions and help prospects understand how a customer education platform can allow them to reduce customer churn, increase customer engagement, and grow customer relationships.
We’re looking for a motivated, self-starter who is comfortable wearing multiple hats and thrives in a dynamic environment. You must be nimble, highly-collaborative, and able to think on your feet. This is a great opportunity to join a rapidly accelerating startup that has dozens of Fortune 1000 and mid-market clients on its roster.
Responsibilities
Work cross functionally to manage a pipeline of potential opportunities, navigate closing processes, and consistently achieve individual sales quotas.
Identify and engage with prospective new customers via phone and email to introduce the Skilljar platform and use cases
Accurately forecast sales activity and revenue achievement through proper use of sales tools.
Understand prospect pain points and develop a value proposition specific to the customer’s needs and business goals.
Navigate complex procurement cycles with multi-stakeholder sign-off including executives, legal, information security, etc.
Develop and negotiate mid-market to enterprise level proposals and contracts.
Create and deliver customized sales presentations and high-impact demonstrations, by phone and web.
Collaborate effectively and engage various pre/post sales resources including Account Development Representatives, Account Managers, Solutions Consultants, and Customer Success.
Requirements
3+ years sales experience (Inside sales preferred) selling a B2B SaaS product on quota in a dynamic and fast-paced environment.
Highly data-driven and experienced with sales automation and CRM tools.
Ability to share, measure, and implement best practices with the team.
Excellent sales organization skills, attention to detail, and customer focus.
Proven ability to develop, implement, and execute an inside sales strategy with little oversight or direction.
Highly self-directed and comfortable in a small, unstructured environment with ambiguous and rapidly changing market feedback.
Startup experience a major plus.
A collaborative team player with excellent communication skills.
US work authorization and criminal background check are required.
The Company
Backed by prominent financial institutions, including Mayfield, Shasta Ventures, and Trilogy Equity Partners, Skilljar is building the Customer Education Platform of choice for mid to large-sized enterprises. Trusted by leading global enterprise organizations like Cisco and Verizon, Skilljar’s SaaS platform empowers Customer Training and Enablement teams to successfully onboard, engage, and retain customers and increase product adoption throughout the customer journey. We are a team of bright, passionate Skillets with Amazon roots and startup drive. Centrally located just a few blocks from Westlake Center in downtown Seattle, the Skilljar office is a fun, perfectly-caffeinated, and creative place to be (come check out our 3-D laser printer). Apply to join us!
Skilljar is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.
Skilljar does not accept nor are we responsible for any fees associated with unsolicited resumes, LinkedIn bios, or any other candidate introductions.
Sep 12, 2019
Skilljar is seeking multiple Account Executives to join our fast-growing sales team. These individuals will engage with companies in the mid-market and enterprise segments to identify how the Skilljar platform can help them to drive key business and growth objectives. As a trusted advisor, you’ll evangelize Skilljar solutions and help prospects understand how a customer education platform can allow them to reduce customer churn, increase customer engagement, and grow customer relationships.
We’re looking for a motivated, self-starter who is comfortable wearing multiple hats and thrives in a dynamic environment. You must be nimble, highly-collaborative, and able to think on your feet. This is a great opportunity to join a rapidly accelerating startup that has dozens of Fortune 1000 and mid-market clients on its roster.
Responsibilities
Work cross functionally to manage a pipeline of potential opportunities, navigate closing processes, and consistently achieve individual sales quotas.
Identify and engage with prospective new customers via phone and email to introduce the Skilljar platform and use cases
Accurately forecast sales activity and revenue achievement through proper use of sales tools.
Understand prospect pain points and develop a value proposition specific to the customer’s needs and business goals.
Navigate complex procurement cycles with multi-stakeholder sign-off including executives, legal, information security, etc.
Develop and negotiate mid-market to enterprise level proposals and contracts.
Create and deliver customized sales presentations and high-impact demonstrations, by phone and web.
Collaborate effectively and engage various pre/post sales resources including Account Development Representatives, Account Managers, Solutions Consultants, and Customer Success.
Requirements
3+ years sales experience (Inside sales preferred) selling a B2B SaaS product on quota in a dynamic and fast-paced environment.
Highly data-driven and experienced with sales automation and CRM tools.
Ability to share, measure, and implement best practices with the team.
Excellent sales organization skills, attention to detail, and customer focus.
Proven ability to develop, implement, and execute an inside sales strategy with little oversight or direction.
Highly self-directed and comfortable in a small, unstructured environment with ambiguous and rapidly changing market feedback.
Startup experience a major plus.
A collaborative team player with excellent communication skills.
US work authorization and criminal background check are required.
The Company
Backed by prominent financial institutions, including Mayfield, Shasta Ventures, and Trilogy Equity Partners, Skilljar is building the Customer Education Platform of choice for mid to large-sized enterprises. Trusted by leading global enterprise organizations like Cisco and Verizon, Skilljar’s SaaS platform empowers Customer Training and Enablement teams to successfully onboard, engage, and retain customers and increase product adoption throughout the customer journey. We are a team of bright, passionate Skillets with Amazon roots and startup drive. Centrally located just a few blocks from Westlake Center in downtown Seattle, the Skilljar office is a fun, perfectly-caffeinated, and creative place to be (come check out our 3-D laser printer). Apply to join us!
Skilljar is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.
Skilljar does not accept nor are we responsible for any fees associated with unsolicited resumes, LinkedIn bios, or any other candidate introductions.
Position Summary:
The primary responsibility of this position is to sell Sirius offered IT solutions in an assigned territory including:
achieving or exceeding annual gross profit goals
Soliciting/prospecting
Securing orders
Cross selling hardware, software, and service solutions
Providing customer service
Preparing periodic reports
Primary Duties & Responsibilities
Sell Sirius IT solutions by:
o Identifying new and existing customer Information Technology needs and proposing total solutions (hardware, software, and services)
o Developing and Maintaining a pipeline of business
o Making regular sales calls to develop relationships and proactively follow-up on leads
o Developing and Maintaining professional/referral relationships with appropriate vendors and consulting communities
o Developing and delivering professional and effective presentations of Sirius and our solution offerings
o Developing and maintaining account relationships to maximize long-term sales opportunities and ensure effective negotiation of contracts, terms and conditions, and discounts
o Identifying the prospects decision-maker to close deals & finalize contracts
Ensure high customer satisfaction by:
o Complying with vendor guidelines
o Managing customer relationships through resolving problems and following up on the status of projects
o Acting as a liaison to Resolve problems with products, services, and/or A/R collection issues
o Maintaining up-to-date awareness of Sirius’ solution offerings and industry trends and advancements.
o Involving appropriate additional Sirius sales and services team members regarding sales opportunities, to ensure the most effective solution is presented to the customer
o Maintaining required brand and solution certifications
Participate in sales forecasting and planning in an effective manner by:
o Communicating to manager the status of territory activity via regular reporting and forecast calls
o Developing and updating an annual account plan, including defining goals, strategies, and resources
o Monitoring, analyzing, and communicating monthly sales data to contribute to product/service planning
o Entering required information in company CRM system
Basic Qualifications
Bachelors’ degree in Business, Information Technology, or a related field
Minimum two (2) years experience selling Cisco, DellEMC, HDS, HP, IBM, NetApp, Nutanix or similar Information Technology solutions in a value-added reseller (VAR), manufacturer, or consulting environment
Other Position Requirements
Demonstrated territory management skills including prospecting and lead development skills
Demonstrated knowledge of current Cisco, DellEMC, HDS, HP, IBM, NetApp, Nutanix or similar technical solutions and partner programs
Demonstrated presentation and communication skills
Demonstrated problem solving, customer service, negotiation, and follow up skills
Demonstrated ability to uncover customer needs and match those needs to appropriate IT solutions
Demonstrated ability to work independently with little or no supervision
Preferred Qualifications:
Relevant vendor certifications, such as Cisco, DellEMC, HDS, HP, IBM, NetApp, Nutanix or others
Demonstrated knowledge of contract terminology
Experience with IT leasing
Sales experience in the geographic territory of the role
Data Privacy and Security:
All Sirius employees are responsible to safeguard the information and information systems that they use or handle in the execution of their duties. Employees are obligated to know and perform their duties in accordance with Sirius policies, standards, and procedures related to security and report security violations to the appropriate Sirius authority.
Participate at hire and annually in the Information Security Awareness training as well as other required training identified by the Human Resources department. Other data privacy and data security related regulatory training may be required based on your role or assignment.
Essential Functions
The position exists to sell Sirius offered IT solutions to customers and as such requires the ability to travel to and from customer sites and interact with customers on an ongoing and regular basis.
The above primary duties, responsibilities, and position requirements are not all inclusive.
Sirius is an equal opportunity employer that values diversity. As a government contractor, Sirius takes affirmative action to employ and advance in employment qualified women, minorities, individuals with disabilities, and protected veterans; maintains a drug-free workplace; and participates in E-Verify.
Individuals who receive job offers will be required to complete pre-employment screening that includes a background check verifying name, residences, education, work experience, and criminal convictions consistent with the Fair Credit Reporting Act; and a drug test for controlled substances consistent with the Drug-Free Workplace Act and the Americans with Disabilities Act.
Sirius will not sponsor work eligibility for this position
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Sep 12, 2019
Position Summary:
The primary responsibility of this position is to sell Sirius offered IT solutions in an assigned territory including:
achieving or exceeding annual gross profit goals
Soliciting/prospecting
Securing orders
Cross selling hardware, software, and service solutions
Providing customer service
Preparing periodic reports
Primary Duties & Responsibilities
Sell Sirius IT solutions by:
o Identifying new and existing customer Information Technology needs and proposing total solutions (hardware, software, and services)
o Developing and Maintaining a pipeline of business
o Making regular sales calls to develop relationships and proactively follow-up on leads
o Developing and Maintaining professional/referral relationships with appropriate vendors and consulting communities
o Developing and delivering professional and effective presentations of Sirius and our solution offerings
o Developing and maintaining account relationships to maximize long-term sales opportunities and ensure effective negotiation of contracts, terms and conditions, and discounts
o Identifying the prospects decision-maker to close deals & finalize contracts
Ensure high customer satisfaction by:
o Complying with vendor guidelines
o Managing customer relationships through resolving problems and following up on the status of projects
o Acting as a liaison to Resolve problems with products, services, and/or A/R collection issues
o Maintaining up-to-date awareness of Sirius’ solution offerings and industry trends and advancements.
o Involving appropriate additional Sirius sales and services team members regarding sales opportunities, to ensure the most effective solution is presented to the customer
o Maintaining required brand and solution certifications
Participate in sales forecasting and planning in an effective manner by:
o Communicating to manager the status of territory activity via regular reporting and forecast calls
o Developing and updating an annual account plan, including defining goals, strategies, and resources
o Monitoring, analyzing, and communicating monthly sales data to contribute to product/service planning
o Entering required information in company CRM system
Basic Qualifications
Bachelors’ degree in Business, Information Technology, or a related field
Minimum two (2) years experience selling Cisco, DellEMC, HDS, HP, IBM, NetApp, Nutanix or similar Information Technology solutions in a value-added reseller (VAR), manufacturer, or consulting environment
Other Position Requirements
Demonstrated territory management skills including prospecting and lead development skills
Demonstrated knowledge of current Cisco, DellEMC, HDS, HP, IBM, NetApp, Nutanix or similar technical solutions and partner programs
Demonstrated presentation and communication skills
Demonstrated problem solving, customer service, negotiation, and follow up skills
Demonstrated ability to uncover customer needs and match those needs to appropriate IT solutions
Demonstrated ability to work independently with little or no supervision
Preferred Qualifications:
Relevant vendor certifications, such as Cisco, DellEMC, HDS, HP, IBM, NetApp, Nutanix or others
Demonstrated knowledge of contract terminology
Experience with IT leasing
Sales experience in the geographic territory of the role
Data Privacy and Security:
All Sirius employees are responsible to safeguard the information and information systems that they use or handle in the execution of their duties. Employees are obligated to know and perform their duties in accordance with Sirius policies, standards, and procedures related to security and report security violations to the appropriate Sirius authority.
Participate at hire and annually in the Information Security Awareness training as well as other required training identified by the Human Resources department. Other data privacy and data security related regulatory training may be required based on your role or assignment.
Essential Functions
The position exists to sell Sirius offered IT solutions to customers and as such requires the ability to travel to and from customer sites and interact with customers on an ongoing and regular basis.
The above primary duties, responsibilities, and position requirements are not all inclusive.
Sirius is an equal opportunity employer that values diversity. As a government contractor, Sirius takes affirmative action to employ and advance in employment qualified women, minorities, individuals with disabilities, and protected veterans; maintains a drug-free workplace; and participates in E-Verify.
Individuals who receive job offers will be required to complete pre-employment screening that includes a background check verifying name, residences, education, work experience, and criminal convictions consistent with the Fair Credit Reporting Act; and a drug test for controlled substances consistent with the Drug-Free Workplace Act and the Americans with Disabilities Act.
Sirius will not sponsor work eligibility for this position
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Make your mark in the broadcast and digital media landscape!
There are few companies that can provide the breadth and depth of audience impact and scope of work that Sinclair can. Sinclair Digital is transforming how television is produced, distributed, and consumed. We are the innovation team for the largest and most diversified television broadcasting company in the country, with more local television stations than anyone and affiliations with all major networks. Our multidisciplinary team works together to create elegant solutions to the complex problems around delivering the most trusted, empathic, engaging, quality news, information, and entertainment to web, mobile, broadcast, and over-the-top (OTT) media distribution to audiences all over the country. Our digital portfolio combines websites, mobile apps, over-the-top (OTT) apps, a content management and publishing platform, and into a seamless user experiences. We run lean, move with agility, and take pride in our charter to transform the Sinclair Broadcast Group from a broadcast-centric company into a omni-platform enterprise while maintaining our corporate entrepreneurial spirit.
Summary:
We seek a Product Manager to drive the growth and innovation of Sinclair Digital’s News Mobile Application (NMA) products aimed at attracting and engaging news audiences. The Sinclair NMA Product Manager will deliver the product vision, strategies and plans that differentiate Sinclair Digital’s news mobile applications and delight our news audiences with superior user experiences and features.
What You'll Do:
As a Product Manager, News Mobile Applications, you will lead by…
Developing a multi-year roadmap for our news mobile application products to illustrate and communicate the vision, positioning and plan for the future
Providing thought leadership by comparing products assessing the competition, and developing strategies and tactics to reduce threats and capitalize on new market trends
Identifying and validating customer needs through research and market data
Analyzing various market segments and make recommendations to leadership and stakeholders on the best ones to pursue and prioritize
Developing and validating sets of hypotheses on market & customer problems
Developing user stories for current and future products based on validated market & customer problems
Collaborating with stakeholders on the prioritization of product features
Developing and maintaining a robust backlog of product feature investments
Drive buy-build-partner analysis, and where necessary, review potential partner relationships for the product
Working with sales and leadership to define and support sales strategies within products
Leveraging product data analytics to manage key performance indicators and operational key results for your products
Supporting the rollout of new products with sales, training, advertising, support and production teams
Collaborating with internal stakeholders to define and execute on product marketing communications objectives
Inspiring stakeholders, executives and delivery teams by clearly communicating product vision and planning designed to deliver measurable business impact
Collaborating with Scrum team members to plan and execute: PI Planning, Lean UX, and technical ladder breakdowns
Establishing and maintaining clear forms of communication with stakeholders, executives and team members that accurately provide guidance, direction and status of product strategy, roadmaps and initiatives
Continuing professional and technical education, attending workshops, seminars, etc.
Decomposing product initiatives into supporting epics
Managing and prioritizing a feature backlog
Collaborating with other Agile team members to clarify product requirements, set priorities, establish necessary tradeoffs and unblock the team on product-based decisions
Contributing to the fun.
What You'll Bring:
The ideal candidate will have...
6+ years of experience planning, leading and implementing customer- and business-centric product strategies for innovative software development teams.
Bachelor’s degree in Computer Science, Business, Product Design, or related field, or equivalent practical experience.
4+ years of experience managing news or content publishing products.
4+ years of experience delivering mobile applications and related technologies.
Knowledge of user-centric design and branding deliverables such as user flows, wireframes, and style guides.
Strong experience communicating to management and stakeholders using written and verbal skills.
Expertise in personal organization, time management, decision-making and problem-solving.
Experience in media/news publishing and distribution, ad technology, or data analytics a big plus.
SAFe Product Owner/Product Manager certification or Pragmatic Certified a big plus.
Ability and willingness to travel for company business.
Sinclair Broadcast Group, Inc. is proud to be an Equal Opportunity Employer and Drug Free Workplace!
Required Skills
Required Experience
Sep 12, 2019
Make your mark in the broadcast and digital media landscape!
There are few companies that can provide the breadth and depth of audience impact and scope of work that Sinclair can. Sinclair Digital is transforming how television is produced, distributed, and consumed. We are the innovation team for the largest and most diversified television broadcasting company in the country, with more local television stations than anyone and affiliations with all major networks. Our multidisciplinary team works together to create elegant solutions to the complex problems around delivering the most trusted, empathic, engaging, quality news, information, and entertainment to web, mobile, broadcast, and over-the-top (OTT) media distribution to audiences all over the country. Our digital portfolio combines websites, mobile apps, over-the-top (OTT) apps, a content management and publishing platform, and into a seamless user experiences. We run lean, move with agility, and take pride in our charter to transform the Sinclair Broadcast Group from a broadcast-centric company into a omni-platform enterprise while maintaining our corporate entrepreneurial spirit.
Summary:
We seek a Product Manager to drive the growth and innovation of Sinclair Digital’s News Mobile Application (NMA) products aimed at attracting and engaging news audiences. The Sinclair NMA Product Manager will deliver the product vision, strategies and plans that differentiate Sinclair Digital’s news mobile applications and delight our news audiences with superior user experiences and features.
What You'll Do:
As a Product Manager, News Mobile Applications, you will lead by…
Developing a multi-year roadmap for our news mobile application products to illustrate and communicate the vision, positioning and plan for the future
Providing thought leadership by comparing products assessing the competition, and developing strategies and tactics to reduce threats and capitalize on new market trends
Identifying and validating customer needs through research and market data
Analyzing various market segments and make recommendations to leadership and stakeholders on the best ones to pursue and prioritize
Developing and validating sets of hypotheses on market & customer problems
Developing user stories for current and future products based on validated market & customer problems
Collaborating with stakeholders on the prioritization of product features
Developing and maintaining a robust backlog of product feature investments
Drive buy-build-partner analysis, and where necessary, review potential partner relationships for the product
Working with sales and leadership to define and support sales strategies within products
Leveraging product data analytics to manage key performance indicators and operational key results for your products
Supporting the rollout of new products with sales, training, advertising, support and production teams
Collaborating with internal stakeholders to define and execute on product marketing communications objectives
Inspiring stakeholders, executives and delivery teams by clearly communicating product vision and planning designed to deliver measurable business impact
Collaborating with Scrum team members to plan and execute: PI Planning, Lean UX, and technical ladder breakdowns
Establishing and maintaining clear forms of communication with stakeholders, executives and team members that accurately provide guidance, direction and status of product strategy, roadmaps and initiatives
Continuing professional and technical education, attending workshops, seminars, etc.
Decomposing product initiatives into supporting epics
Managing and prioritizing a feature backlog
Collaborating with other Agile team members to clarify product requirements, set priorities, establish necessary tradeoffs and unblock the team on product-based decisions
Contributing to the fun.
What You'll Bring:
The ideal candidate will have...
6+ years of experience planning, leading and implementing customer- and business-centric product strategies for innovative software development teams.
Bachelor’s degree in Computer Science, Business, Product Design, or related field, or equivalent practical experience.
4+ years of experience managing news or content publishing products.
4+ years of experience delivering mobile applications and related technologies.
Knowledge of user-centric design and branding deliverables such as user flows, wireframes, and style guides.
Strong experience communicating to management and stakeholders using written and verbal skills.
Expertise in personal organization, time management, decision-making and problem-solving.
Experience in media/news publishing and distribution, ad technology, or data analytics a big plus.
SAFe Product Owner/Product Manager certification or Pragmatic Certified a big plus.
Ability and willingness to travel for company business.
Sinclair Broadcast Group, Inc. is proud to be an Equal Opportunity Employer and Drug Free Workplace!
Required Skills
Required Experience
Sift is looking for a Mid Market Account Executive to drive distribution of our industry-leading fraud solution to the largest and fastest-growing businesses in the world. The ideal candidate will bring a cross-functional B2B sales approach that focuses on demonstrating value to business/technical buyers and all the way up to C-Suite.
What You'll Do:
---------------
Drive: Be an effective hunter to position Sift's solutions through value based selling, return on investment analysis and product differentiation.
Engage: You'll engage directly with our largest prospects to understand their fraud challenges and how they can be solved with Sift's machine learning digital trust platform.
Be a consultative problem solver: Sift is disrupting how businesses address the $55B fraud problem. A key component of your job is building tailor-made business cases that demonstrate how Sift is uniquely positioned to solve customers' fraud problems.
Win as one team: You will demonstrate internal leadership and engage in cross-functional collaboration to drive platform and process evolution that positions Sift to win.
Shape strategy and scale: As an early member of the team, you'll have an opportunity to shape the strategy and tactics that fuel our continued growth.
What We're Looking For:
-----------------------
2-4 years of high performance in a SaaS sales closing role
Experience closing six-figure deal sizes and exceeding quotas
Ability to build trust with multiple technical decision makers
Strong organization skills and ability to manage multiple priorities in a high-growth, high-volume environment
Team player: Coachable, collaborative, thoughtful, and resourceful
A little about us:
------------------
Sift is the leading innovator in Digital Trust & Safety. Hundreds of disruptive, forward-thinking companies like Airbnb, Zillow, and Twitter trust Sift to deliver outstanding customer experience while preventing fraud and abuse.
The Sift engine powers Digital Trust & Safety by helping companies stop fraud before it happens. But it's not just another anti-fraud platform: Sift enables businesses to tailor experiences to each customer according to the risk they pose. That means fraudsters experience friction, but honest users do not. By drawing on insights from our global network of customers, Sift allows businesses to scale, win, and thrive in the digital era.
Benefits and Perks:
-------------------
Competitive total compensation package
401k plan
Medical, dental and vision coverage
Wellness reimbursement
Education reimbursement
Flexible time off
Catered meals
Sift is an equal opportunity employer. We make better decisions as a business when we can harness diversity in thought, experience, data, and background. Sift is working toward building a team that represents the worldwide customers that we serve, inclusive of people from all walks of life who can bring their full selves to work every day, so we can Win as One Team.
Sep 12, 2019
Sift is looking for a Mid Market Account Executive to drive distribution of our industry-leading fraud solution to the largest and fastest-growing businesses in the world. The ideal candidate will bring a cross-functional B2B sales approach that focuses on demonstrating value to business/technical buyers and all the way up to C-Suite.
What You'll Do:
---------------
Drive: Be an effective hunter to position Sift's solutions through value based selling, return on investment analysis and product differentiation.
Engage: You'll engage directly with our largest prospects to understand their fraud challenges and how they can be solved with Sift's machine learning digital trust platform.
Be a consultative problem solver: Sift is disrupting how businesses address the $55B fraud problem. A key component of your job is building tailor-made business cases that demonstrate how Sift is uniquely positioned to solve customers' fraud problems.
Win as one team: You will demonstrate internal leadership and engage in cross-functional collaboration to drive platform and process evolution that positions Sift to win.
Shape strategy and scale: As an early member of the team, you'll have an opportunity to shape the strategy and tactics that fuel our continued growth.
What We're Looking For:
-----------------------
2-4 years of high performance in a SaaS sales closing role
Experience closing six-figure deal sizes and exceeding quotas
Ability to build trust with multiple technical decision makers
Strong organization skills and ability to manage multiple priorities in a high-growth, high-volume environment
Team player: Coachable, collaborative, thoughtful, and resourceful
A little about us:
------------------
Sift is the leading innovator in Digital Trust & Safety. Hundreds of disruptive, forward-thinking companies like Airbnb, Zillow, and Twitter trust Sift to deliver outstanding customer experience while preventing fraud and abuse.
The Sift engine powers Digital Trust & Safety by helping companies stop fraud before it happens. But it's not just another anti-fraud platform: Sift enables businesses to tailor experiences to each customer according to the risk they pose. That means fraudsters experience friction, but honest users do not. By drawing on insights from our global network of customers, Sift allows businesses to scale, win, and thrive in the digital era.
Benefits and Perks:
-------------------
Competitive total compensation package
401k plan
Medical, dental and vision coverage
Wellness reimbursement
Education reimbursement
Flexible time off
Catered meals
Sift is an equal opportunity employer. We make better decisions as a business when we can harness diversity in thought, experience, data, and background. Sift is working toward building a team that represents the worldwide customers that we serve, inclusive of people from all walks of life who can bring their full selves to work every day, so we can Win as One Team.
Join SADA as a Cloud Architect!
SADA's overall culture continues to evolve with engineering first at its core. We currently have products being deployed to fortune 500 companies and some of the largest cities in the country. We have engineers from Google, Yahoo, and the like.
The Architect for Cloud Solutions would be a focus on the ability to build a solution architecture as well as communicate this to the team. It will involve consulting and work with the Field Sales Reps to help build cloud strategies for our net new customers and current install base. SADA works with companies such as Postmates, Tinder, Marriott, and more.
SADA embraces a multi-cloud strategy with a focus on Google Cloud Platform (GCP) given our relationship with Google. SADA has been the largest partner in North America for GCP since 2016. Additionally, you will be working with AWS and other cloud providers as our cloud portfolio grow.
Not only will you be creating and working on the most modern technical stacks of IaaS, PaaS, and ML with top tier customers in the space, but you will also be able to help continue to grow the team and develop best practices. This role would have the Solutions Architect report to this individual and be responsible for consulting as well as technical execution.
Responsibilities:
Work with sales head to appropriately manage and understand the ability to deliver on projects
Work with top tier accounts
Architect solutions
Build ROI
Understand billing optimizations
Understand microservices vs. monolith
Travel to customer sites, conferences, and other related events as required
Qualifications:
Bachelor's degree in Computer Science, or a related technical field, or equivalent practical experience.
5+ years of experience serving in the capacity of a technical sales engineer in a cloud computing environment, or equivalent experience in a customer-facing role (including working as a member of a professional services or systems engineering team).
Technical experience with one or more of the following: Big Data, Machine Learning, Database or Infrastructure Architecture, Application Development or Networking.
Ability to travel as required.
Extensive experience in multiple operating systems - UNIX, Windows, LINUX
Additional preferences:
AGILE (Scrum, Kanban, SAFe)
At least one Certification required: AWS (Solution Architect), AZURE (MSCE Cloud Expert), Google (Certified Data Engineer, Certified Cloud Admin)
VLDB, OLTP, OLAP, EDW, Big Data, Streaming, Advanced Analytics efforts in the cloud
Certifications (strongly preferred, any of the below):
Google Cloud Architect
Microsoft Certified Professional
MCSA in Windows Server 2012 or MCSE in Server Infrastructure or MCSE in Private Cloud or MCSD in Azure Solutions Architect or MCSE: Enterprise Devices and Apps is a big plus
AWS Certified Solutions Architect
AWS Certified DevOps Engineer
Why you'll love working at SADA
You'll work with a great group of people, one of the best in the business, in a highly collaborative, team and results-oriented atmosphere
You'll have the opportunity to work in a dynamic and extremely positive environment where there is always the opportunity to challenge your skills and really move the needle
You’ll work with large, sophisticated, and progressive clients throughout North America
Unlimited PTO
More awesome benefits include competitive and attractive compensation, huge performance-based bonuses, holidays, medical, dental, vision, life, short and long-term disability insurance, 401K and more.
Catered food daily!
Ongoing training provided and plenty of opportunities to grow.
We have a ping-pong table, big screens, video games, company social events and an espresso machine!
About SADA Systems, Inc
SADA Systems (SADA) is a privately-held global leader in providing business and technology consulting services that transform organizations through innovative cloud-based solutions. As a Google Cloud Premier Partner with Specializations, SADA has gained global accolades and awards including the 2018 Google Cloud Global Partner of the Year and 2017 Google Cloud North America Partner of the Year. SADA has proven expertise in enterprise consulting, cloud platform migration, custom application development, cloud managed services, user adoption and change management.
Recognized on the Inc. 5000 America's Fastest Growing Private Companies for eleven years, CRN's MSP Elite 150, the 2019 Best Places to Work in Los Angeles, and 2019 Inc.'s Top 50 Workplaces in the U.S., SADA prides itself on continuous innovation, strong partnerships, corporate culture, and exceptional customer service.
Sep 12, 2019
Join SADA as a Cloud Architect!
SADA's overall culture continues to evolve with engineering first at its core. We currently have products being deployed to fortune 500 companies and some of the largest cities in the country. We have engineers from Google, Yahoo, and the like.
The Architect for Cloud Solutions would be a focus on the ability to build a solution architecture as well as communicate this to the team. It will involve consulting and work with the Field Sales Reps to help build cloud strategies for our net new customers and current install base. SADA works with companies such as Postmates, Tinder, Marriott, and more.
SADA embraces a multi-cloud strategy with a focus on Google Cloud Platform (GCP) given our relationship with Google. SADA has been the largest partner in North America for GCP since 2016. Additionally, you will be working with AWS and other cloud providers as our cloud portfolio grow.
Not only will you be creating and working on the most modern technical stacks of IaaS, PaaS, and ML with top tier customers in the space, but you will also be able to help continue to grow the team and develop best practices. This role would have the Solutions Architect report to this individual and be responsible for consulting as well as technical execution.
Responsibilities:
Work with sales head to appropriately manage and understand the ability to deliver on projects
Work with top tier accounts
Architect solutions
Build ROI
Understand billing optimizations
Understand microservices vs. monolith
Travel to customer sites, conferences, and other related events as required
Qualifications:
Bachelor's degree in Computer Science, or a related technical field, or equivalent practical experience.
5+ years of experience serving in the capacity of a technical sales engineer in a cloud computing environment, or equivalent experience in a customer-facing role (including working as a member of a professional services or systems engineering team).
Technical experience with one or more of the following: Big Data, Machine Learning, Database or Infrastructure Architecture, Application Development or Networking.
Ability to travel as required.
Extensive experience in multiple operating systems - UNIX, Windows, LINUX
Additional preferences:
AGILE (Scrum, Kanban, SAFe)
At least one Certification required: AWS (Solution Architect), AZURE (MSCE Cloud Expert), Google (Certified Data Engineer, Certified Cloud Admin)
VLDB, OLTP, OLAP, EDW, Big Data, Streaming, Advanced Analytics efforts in the cloud
Certifications (strongly preferred, any of the below):
Google Cloud Architect
Microsoft Certified Professional
MCSA in Windows Server 2012 or MCSE in Server Infrastructure or MCSE in Private Cloud or MCSD in Azure Solutions Architect or MCSE: Enterprise Devices and Apps is a big plus
AWS Certified Solutions Architect
AWS Certified DevOps Engineer
Why you'll love working at SADA
You'll work with a great group of people, one of the best in the business, in a highly collaborative, team and results-oriented atmosphere
You'll have the opportunity to work in a dynamic and extremely positive environment where there is always the opportunity to challenge your skills and really move the needle
You’ll work with large, sophisticated, and progressive clients throughout North America
Unlimited PTO
More awesome benefits include competitive and attractive compensation, huge performance-based bonuses, holidays, medical, dental, vision, life, short and long-term disability insurance, 401K and more.
Catered food daily!
Ongoing training provided and plenty of opportunities to grow.
We have a ping-pong table, big screens, video games, company social events and an espresso machine!
About SADA Systems, Inc
SADA Systems (SADA) is a privately-held global leader in providing business and technology consulting services that transform organizations through innovative cloud-based solutions. As a Google Cloud Premier Partner with Specializations, SADA has gained global accolades and awards including the 2018 Google Cloud Global Partner of the Year and 2017 Google Cloud North America Partner of the Year. SADA has proven expertise in enterprise consulting, cloud platform migration, custom application development, cloud managed services, user adoption and change management.
Recognized on the Inc. 5000 America's Fastest Growing Private Companies for eleven years, CRN's MSP Elite 150, the 2019 Best Places to Work in Los Angeles, and 2019 Inc.'s Top 50 Workplaces in the U.S., SADA prides itself on continuous innovation, strong partnerships, corporate culture, and exceptional customer service.
Why Qualtrics?
Qualtrics is a rapidly growing software-as-a-service company backed by three of the top venture capital firms in the world - Sequoia Capital, Accel Partners, and Insight Venture Partners. Qualtrics Academic Experience Management (AXM) is the only software platform that helps academic institutions continually assess the quality of their four core experiences—Faculty, Student, Alumni, and Campus. With Qualtrics AXM, organizations can be at every meaningful touchpoint, for every experience, and predict which changes will resonate most with stakeholders. Our mission is to close the experience gap.
More than 9,000 clients worldwide use Qualtrics, including many of the world's most visionary universities, K-12 institutions, and state and local governments including Stanford, Harvard, MIT, Qualtrics has over 1,800 employees across 16 global offices. Check out why our employees and clients love being part of the Qualtrics family!
About the Team
Qualtrics' SLED Enterprise Sales team is dedicated to changing the way universities, K-12 institutions, and state and local governments collect, analyze, and act on Experience data (X data). Forrester reports that companies generate a 674% ROI when using Qualtrics. Now that's a solution you can get behind!
Our team is a group of highly driven individuals that are intelligent, organized, and dedicated. We work together as a team to accomplish and exceed quarterly and annual objectives. We are a visionaries that work hard and enjoy the incredible trajectory that Qualtrics provides. Our overarching objective is to drive company revenue growth through client success.
Primary Responsibilities
As an Enterprise Account Executive, you will lead all sales efforts within your assigned territory, including prospect identification, lead generation, sales calls, handling the sales cycle, proposal and contract negotiation through deal closure. You will be an expert in selling into the SLED (state and local government, higher education, K-12) vertical. You will meet and exceed sales goals established by your Sales Director while delivering the highest standard of integrity, quality, and customer service to our clients.
Generate new leads through networking and prospecting, including cold calling, as well as using marketing and PR activities of the company;
You will establish, handle, and manage relationships between Qualtrics and senior executives of the client and prospect universities;
Make sales presentations to customer and prospects at all levels and in a variety of departments of academic and government accounts within a prescribed territory. Address product uses, benefits, competitive advantages and business terms; facilitate technical follow-up to close sale;
Target account selling (prospecting/lead generation, qualification and scoping, closing strategies, negotiations, etc.);
Interface and develop professional relationships with existing clients and prospects throughout the organizational levels;
In collaboration with Qualtrics' marketing team, develop and execute demand generation campaigns;
Coordinate and actively participate in contract negotiations;
Act as representative of Qualtrics at industry conferences and association meetings;
Partner with Marketing on leads from trade shows and campaigns;
Sales process management;
Develop and maintain in-depth knowledge of Qualtrics' solution offerings;
Maintain a real-time understanding of the competitive landscape to assist in figuring out win-based proposals and pricing;
Meet or exceed quota expectations;
Participate in sales planning status meetings.
Qualifications
Acquiring clients, negotiating, and selling the Qualtrics XM platform to C-Suite, Director, and University Deans and Provosts.
Leading potential clients to an understanding of the options or solutions that are applicable to their situation, demonstrating how features and benefits match their needs
Contributing in weekly meetings with meaningful insights
BA/BS required, Computer Science, Business Administration, or Marketing preferred.
Experience using Salesforce.com and Mac proficiency a plus.
At least 10 years of recent experience selling complex SaaS application software solutions to a major vertical market.
Experience selling complex SaaS solutions in the K-12, State and Local Government, and Higher Education verticals.
Hold a current Drivers License.
Ability to travel as needed.
What differentiates us from other companies
Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours.
We take pride in our offices design aiming at cultivating creativity from our rooftop views to an open and collaborative work space.
Employee Resource Groups – Women's Leadership Development, LGBTQ+, Veterans, and Multicultural Groups
On top of standard benefits package (medical, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our office.
Great maternity/paternity leave benefits for growing families.
Sep 12, 2019
Why Qualtrics?
Qualtrics is a rapidly growing software-as-a-service company backed by three of the top venture capital firms in the world - Sequoia Capital, Accel Partners, and Insight Venture Partners. Qualtrics Academic Experience Management (AXM) is the only software platform that helps academic institutions continually assess the quality of their four core experiences—Faculty, Student, Alumni, and Campus. With Qualtrics AXM, organizations can be at every meaningful touchpoint, for every experience, and predict which changes will resonate most with stakeholders. Our mission is to close the experience gap.
More than 9,000 clients worldwide use Qualtrics, including many of the world's most visionary universities, K-12 institutions, and state and local governments including Stanford, Harvard, MIT, Qualtrics has over 1,800 employees across 16 global offices. Check out why our employees and clients love being part of the Qualtrics family!
About the Team
Qualtrics' SLED Enterprise Sales team is dedicated to changing the way universities, K-12 institutions, and state and local governments collect, analyze, and act on Experience data (X data). Forrester reports that companies generate a 674% ROI when using Qualtrics. Now that's a solution you can get behind!
Our team is a group of highly driven individuals that are intelligent, organized, and dedicated. We work together as a team to accomplish and exceed quarterly and annual objectives. We are a visionaries that work hard and enjoy the incredible trajectory that Qualtrics provides. Our overarching objective is to drive company revenue growth through client success.
Primary Responsibilities
As an Enterprise Account Executive, you will lead all sales efforts within your assigned territory, including prospect identification, lead generation, sales calls, handling the sales cycle, proposal and contract negotiation through deal closure. You will be an expert in selling into the SLED (state and local government, higher education, K-12) vertical. You will meet and exceed sales goals established by your Sales Director while delivering the highest standard of integrity, quality, and customer service to our clients.
Generate new leads through networking and prospecting, including cold calling, as well as using marketing and PR activities of the company;
You will establish, handle, and manage relationships between Qualtrics and senior executives of the client and prospect universities;
Make sales presentations to customer and prospects at all levels and in a variety of departments of academic and government accounts within a prescribed territory. Address product uses, benefits, competitive advantages and business terms; facilitate technical follow-up to close sale;
Target account selling (prospecting/lead generation, qualification and scoping, closing strategies, negotiations, etc.);
Interface and develop professional relationships with existing clients and prospects throughout the organizational levels;
In collaboration with Qualtrics' marketing team, develop and execute demand generation campaigns;
Coordinate and actively participate in contract negotiations;
Act as representative of Qualtrics at industry conferences and association meetings;
Partner with Marketing on leads from trade shows and campaigns;
Sales process management;
Develop and maintain in-depth knowledge of Qualtrics' solution offerings;
Maintain a real-time understanding of the competitive landscape to assist in figuring out win-based proposals and pricing;
Meet or exceed quota expectations;
Participate in sales planning status meetings.
Qualifications
Acquiring clients, negotiating, and selling the Qualtrics XM platform to C-Suite, Director, and University Deans and Provosts.
Leading potential clients to an understanding of the options or solutions that are applicable to their situation, demonstrating how features and benefits match their needs
Contributing in weekly meetings with meaningful insights
BA/BS required, Computer Science, Business Administration, or Marketing preferred.
Experience using Salesforce.com and Mac proficiency a plus.
At least 10 years of recent experience selling complex SaaS application software solutions to a major vertical market.
Experience selling complex SaaS solutions in the K-12, State and Local Government, and Higher Education verticals.
Hold a current Drivers License.
Ability to travel as needed.
What differentiates us from other companies
Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours.
We take pride in our offices design aiming at cultivating creativity from our rooftop views to an open and collaborative work space.
Employee Resource Groups – Women's Leadership Development, LGBTQ+, Veterans, and Multicultural Groups
On top of standard benefits package (medical, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our office.
Great maternity/paternity leave benefits for growing families.
Location
Remote - Seattle, WA
Reporting to
Senior VP of Sales
About the role
Punchh is looking for experienced enterprise SaaS sales executives who will act as an individual contributor.
What You'll Do
Lead client pursuits to achieve sales quotas while maximizing profitability and account penetration within an assigned vertical, including leading the development and presentation of the Punchh value proposition
Negotiate pricing and contractual terms to close sale as required
Identify, qualify and manage leads through market research and collaboration with internal lead generation
Utilize Salesforce to build, manage and grow a healthy pipeline
Strong business acumen to understand customer's business drivers and adapt the Punchh value proposition for each prospect
Manage the end-to-end sales process for each targeted prospect, collaborate internally to assess prospects' needs and define the optimal solution
Must be able to quickly learn and understand Punchh's product offerings and competitive landscape to develop solution proposals encompassing all aspects of Punchh platform
Present and negotiate deals with the CxO and their direct reports at F1000 enterprises
Develop tailored proposals that educate clients on Punchh Platform's superiority over competing offerings
What You'll Need
Successful sales track record of meeting/exceeding annual quotas >$2M in enterprise software sales
5 or more years of SaaS sales experience
Excellent communication, negotiating, and closing skills
Possess strong marketing skills
Experience selling into both IT and Marketing functions in F1000 enterprises
Experience negotiating complex contracts
Experience working remote with ability to travel up to 60% throughout the US
Knowledge of point of sale (POS) systems, payment providers & processors, online ordering/eCommerce
Bachelor's Degree
Bonus Points If You
Experience in one or more of the following categories: Restaurants, Retail (including Convenience Retailers)
Benefits
Healthcare coverage, FSA, HSA
Life and AD&D insurance
401K
Competitive salaries, bonus and stock options
Professional development
EAP
Maternity and Paternity (Bonding) Leave
PTO
Paid holidays
Free lunch every single day, social events, plus a well stocked refrigerator
Punchh is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws.
Notice to recruiters and placement agencies: If you are a recruiter or placement agency, please do not submit résumés to any person or email address at Punchh prior to having a signed agreement with Human Resources. Punchh is not liable for and will not pay placement fees for candidates submitted by any agency other than its approved recruitment partners. Also, any résumés sent to us without an agreement in place will be considered your company's gift to Punchh and may be forwarded to our Talent Acquisition team.
Sep 12, 2019
Location
Remote - Seattle, WA
Reporting to
Senior VP of Sales
About the role
Punchh is looking for experienced enterprise SaaS sales executives who will act as an individual contributor.
What You'll Do
Lead client pursuits to achieve sales quotas while maximizing profitability and account penetration within an assigned vertical, including leading the development and presentation of the Punchh value proposition
Negotiate pricing and contractual terms to close sale as required
Identify, qualify and manage leads through market research and collaboration with internal lead generation
Utilize Salesforce to build, manage and grow a healthy pipeline
Strong business acumen to understand customer's business drivers and adapt the Punchh value proposition for each prospect
Manage the end-to-end sales process for each targeted prospect, collaborate internally to assess prospects' needs and define the optimal solution
Must be able to quickly learn and understand Punchh's product offerings and competitive landscape to develop solution proposals encompassing all aspects of Punchh platform
Present and negotiate deals with the CxO and their direct reports at F1000 enterprises
Develop tailored proposals that educate clients on Punchh Platform's superiority over competing offerings
What You'll Need
Successful sales track record of meeting/exceeding annual quotas >$2M in enterprise software sales
5 or more years of SaaS sales experience
Excellent communication, negotiating, and closing skills
Possess strong marketing skills
Experience selling into both IT and Marketing functions in F1000 enterprises
Experience negotiating complex contracts
Experience working remote with ability to travel up to 60% throughout the US
Knowledge of point of sale (POS) systems, payment providers & processors, online ordering/eCommerce
Bachelor's Degree
Bonus Points If You
Experience in one or more of the following categories: Restaurants, Retail (including Convenience Retailers)
Benefits
Healthcare coverage, FSA, HSA
Life and AD&D insurance
401K
Competitive salaries, bonus and stock options
Professional development
EAP
Maternity and Paternity (Bonding) Leave
PTO
Paid holidays
Free lunch every single day, social events, plus a well stocked refrigerator
Punchh is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws.
Notice to recruiters and placement agencies: If you are a recruiter or placement agency, please do not submit résumés to any person or email address at Punchh prior to having a signed agreement with Human Resources. Punchh is not liable for and will not pay placement fees for candidates submitted by any agency other than its approved recruitment partners. Also, any résumés sent to us without an agreement in place will be considered your company's gift to Punchh and may be forwarded to our Talent Acquisition team.
In just a little over a decade, PitchBook has grown into a global organization with offices in Seattle, San Francisco, New York and London. With consistent high double-digit growth since 2009, the company has become the industry’s leading source of private market data, serving more than 3,000 clients around the world.
As a four-time winner of the Best Workplaces in Washington award, PitchBook is committed to fostering an open, collaborative work environment driven by excellence, inclusion and fun. Our culture is at the heart of our success, and it’s something we work on every day.
Our primary home for the last decade, PitchBook’s Seattle office has grown from humble beginnings in a 200-square-foot windowless room to our current three-floor home in a downtown skyscraper. Located just blocks away from Pike Place Market and historic Pioneer Square, our headquarters boast stunning mountain views, open collaboration spaces and a startup culture that emphasizes hard work and camaraderie. Working in our Seattle office means growing your career alongside smart, dedicated people in the city where it all began.
Job Overview:
The PitchBook Marketing team is looking for a forward-thinking, creative, and strategic Customer Marketing Manager to support our Customer Success team to develop PitchBook champions within our client base. The person who will thrive in this role will seek a deep understanding of our customers, strive to balance personalized efforts with scaled programs and be dedicated to searching out what our customers need to be successful. We are looking for a candidate who is looking to improve processes, explore new tactics and continually improve our ability to reach our customers and expand accounts while providing value in every interaction.
As we grow and retain our client base, this person will drive key marketing activities that begin and end with the voice of the customer from improving communication efforts to nurturing PitchBook advocates within accounts. This role is highly collaborative and will interface with Product Marketing Managers, Campaign Managers, marketing creative teams, and our CS team members to engage clients throughout their lifecycle, strengthen product engagement and deepen relationships with accounts. We’re in search of a customer champion who is curious and exhibits a commitment to represent user needs in messaging and tactics for all programs and materials in market.
Ultimately, this position will focus on working with Client Success, Product Management, and Sales to build rapport with customers to help drive NPS, renewals, expansions, and quality product usage to promote our core value that customers are king.
Key Responsibilities:
Optimize existing customer communications including but not limited to product releases, newsletters, announcements
Own our NPS, CSAT and surveying efforts to gauge sentiment and identify parts of the customer lifecycle to improve upon
Manage online customer reviews and generate client testimonials and case studies to share out insights and quotes to internal stakeholders (including, but not limited to marketing, CS, product departments) and external audiences
Nurture and appreciate customer champions globally through close partnership with CS teams and Customer Events Manager
Assess current selling tools and marketing materials for Account Management team to determine scaled solutions to sell within sell within accounts, capitalize on seat-add opportunities, new group proposals, and on-site presentation
Work closely with Demand Generation on Account Based Marketing initiatives and pilot programs
Develop relationships with CS counterparts to gather relevant and widespread feedback and ideas crucial to building and refining program details and outcomes
Skills and Qualifications:
2-4 years of software marketing experience with a good understanding of the B2B SaaS and/or venture capital and private equity
Bachelor’s in business or marketing
Self-starter attitude, empathetic, positive, and motivation to improve processes
Passionate about understanding customers and providing them with great experiences
Solid analytical foundation: a data-driven approach to this work is expected and helps enable innovation and creativity
Strong communication, writing, and storytelling skills joined with a positive outlook and disposition
A curator of deep relationships within the company and with our customers
Action-oriented, creative, and innovative – we’re a nimble company and that means we can be creative and experiment while having fun and providing for our customers
Service-oriented
Company Overview:
At PitchBook, we provide transparency into the capital markets by organizing the world’s meaningful business information and making it useful to our customers. We work tirelessly to arm global professionals with comprehensive data on the entire venture capital, private equity and M&A landscape—including companies, investors, funds, investments, exits and people—so they can discover and execute opportunities with confidence. Our data and analysis are available through our award-winning flagship product, the PitchBook Platform, as well as our powerful suite of integrated tools, industry news and in-depth reports.
If you are ready to start the conversation about how you might contribute to all the happenings at PitchBook, submit your resume today! PitchBook appreciates and respects diversity, and as such, we are an equal opportunity employer.
Sep 12, 2019
In just a little over a decade, PitchBook has grown into a global organization with offices in Seattle, San Francisco, New York and London. With consistent high double-digit growth since 2009, the company has become the industry’s leading source of private market data, serving more than 3,000 clients around the world.
As a four-time winner of the Best Workplaces in Washington award, PitchBook is committed to fostering an open, collaborative work environment driven by excellence, inclusion and fun. Our culture is at the heart of our success, and it’s something we work on every day.
Our primary home for the last decade, PitchBook’s Seattle office has grown from humble beginnings in a 200-square-foot windowless room to our current three-floor home in a downtown skyscraper. Located just blocks away from Pike Place Market and historic Pioneer Square, our headquarters boast stunning mountain views, open collaboration spaces and a startup culture that emphasizes hard work and camaraderie. Working in our Seattle office means growing your career alongside smart, dedicated people in the city where it all began.
Job Overview:
The PitchBook Marketing team is looking for a forward-thinking, creative, and strategic Customer Marketing Manager to support our Customer Success team to develop PitchBook champions within our client base. The person who will thrive in this role will seek a deep understanding of our customers, strive to balance personalized efforts with scaled programs and be dedicated to searching out what our customers need to be successful. We are looking for a candidate who is looking to improve processes, explore new tactics and continually improve our ability to reach our customers and expand accounts while providing value in every interaction.
As we grow and retain our client base, this person will drive key marketing activities that begin and end with the voice of the customer from improving communication efforts to nurturing PitchBook advocates within accounts. This role is highly collaborative and will interface with Product Marketing Managers, Campaign Managers, marketing creative teams, and our CS team members to engage clients throughout their lifecycle, strengthen product engagement and deepen relationships with accounts. We’re in search of a customer champion who is curious and exhibits a commitment to represent user needs in messaging and tactics for all programs and materials in market.
Ultimately, this position will focus on working with Client Success, Product Management, and Sales to build rapport with customers to help drive NPS, renewals, expansions, and quality product usage to promote our core value that customers are king.
Key Responsibilities:
Optimize existing customer communications including but not limited to product releases, newsletters, announcements
Own our NPS, CSAT and surveying efforts to gauge sentiment and identify parts of the customer lifecycle to improve upon
Manage online customer reviews and generate client testimonials and case studies to share out insights and quotes to internal stakeholders (including, but not limited to marketing, CS, product departments) and external audiences
Nurture and appreciate customer champions globally through close partnership with CS teams and Customer Events Manager
Assess current selling tools and marketing materials for Account Management team to determine scaled solutions to sell within sell within accounts, capitalize on seat-add opportunities, new group proposals, and on-site presentation
Work closely with Demand Generation on Account Based Marketing initiatives and pilot programs
Develop relationships with CS counterparts to gather relevant and widespread feedback and ideas crucial to building and refining program details and outcomes
Skills and Qualifications:
2-4 years of software marketing experience with a good understanding of the B2B SaaS and/or venture capital and private equity
Bachelor’s in business or marketing
Self-starter attitude, empathetic, positive, and motivation to improve processes
Passionate about understanding customers and providing them with great experiences
Solid analytical foundation: a data-driven approach to this work is expected and helps enable innovation and creativity
Strong communication, writing, and storytelling skills joined with a positive outlook and disposition
A curator of deep relationships within the company and with our customers
Action-oriented, creative, and innovative – we’re a nimble company and that means we can be creative and experiment while having fun and providing for our customers
Service-oriented
Company Overview:
At PitchBook, we provide transparency into the capital markets by organizing the world’s meaningful business information and making it useful to our customers. We work tirelessly to arm global professionals with comprehensive data on the entire venture capital, private equity and M&A landscape—including companies, investors, funds, investments, exits and people—so they can discover and execute opportunities with confidence. Our data and analysis are available through our award-winning flagship product, the PitchBook Platform, as well as our powerful suite of integrated tools, industry news and in-depth reports.
If you are ready to start the conversation about how you might contribute to all the happenings at PitchBook, submit your resume today! PitchBook appreciates and respects diversity, and as such, we are an equal opportunity employer.
Job Description
The Sr. Segment Manager is instrumental in driving engagement with enterprise level accounts through hyper-targeted campaigns. This position requires a savvy marketer who is willing to roll up their sleeves, dive deep into the data, and collaborate across functions to find new, innovative ways of reaching target leads.
What You Will Be Doing
Campaign Development:
Partner with PayScale's Enterprise Sales Team to align on target accounts, product and messaging hierarchy, and associated targets
Manage and optimize ‘always on’ evergreen campaigns to maintain steady flow of inbound lead volume
For higher tiered accounts, ideate disruptive account based marketing campaigns
Partner with channel SME’s to allocate channel mix across campaigns
Campaign Execution:
Plan and execute multiple campaigns at a time, sometimes with short turnaround deadlines
Analyze campaign performance and optimize lead conversions across marketing touchpoints to drive pipeline targets
Manage scoring of MQL’s with behavior, demographic and intent data. Nurture as applicable to accelerate conversion velocity
Drive increased conversions through A/B testing and real time campaign optimizations
Qualifications
5-7 years of B2B marketing experience developing and executing omnichannel marketing campaigns within a SaaS environment
Proven experience with ABM initiatives
Strong analytic thought process and ability to interpret and apply findings
Bachelor's degree required, preferably in marketing related field
Marketing automation (preferably Marketo), CRM (preferably salesforce.com) web analytics and business intelligence (preferably Tableau) platform experience
Additional Information
Benefits & Perks – The Highlights:
Unlimited Paid Time Off policy
10 paid holidays AND Summer office closure the entire week of July 4th
Amazing Medical/Vision/Dental/Prescription coverage: 100% company-paid premiums for employees; 50% for eligible partners and dependents
Flexible Spending Account (FSA) options for pre-tax employee allocations towards: Medical, Dependent Care, Parking, and Transit
Long Term Disability, Short Term Disability, and Company-paid Life Insurance
Competitive Maternity and Paternity Leave, and onsite Mother’s Room
401k which vests immediately, complete with company match
Onsite bike storage, lockers, showers, and clothes dryer
Ergo friendly chairs and sitting-standing desks
Company-hosted happy hours every Friday afternoon
Fido Fridays (our canine colleagues join us the first Friday of every month. WOOF!)
Equal Opportunity Employer: PayScale provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. PayScale complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
Sep 12, 2019
Job Description
The Sr. Segment Manager is instrumental in driving engagement with enterprise level accounts through hyper-targeted campaigns. This position requires a savvy marketer who is willing to roll up their sleeves, dive deep into the data, and collaborate across functions to find new, innovative ways of reaching target leads.
What You Will Be Doing
Campaign Development:
Partner with PayScale's Enterprise Sales Team to align on target accounts, product and messaging hierarchy, and associated targets
Manage and optimize ‘always on’ evergreen campaigns to maintain steady flow of inbound lead volume
For higher tiered accounts, ideate disruptive account based marketing campaigns
Partner with channel SME’s to allocate channel mix across campaigns
Campaign Execution:
Plan and execute multiple campaigns at a time, sometimes with short turnaround deadlines
Analyze campaign performance and optimize lead conversions across marketing touchpoints to drive pipeline targets
Manage scoring of MQL’s with behavior, demographic and intent data. Nurture as applicable to accelerate conversion velocity
Drive increased conversions through A/B testing and real time campaign optimizations
Qualifications
5-7 years of B2B marketing experience developing and executing omnichannel marketing campaigns within a SaaS environment
Proven experience with ABM initiatives
Strong analytic thought process and ability to interpret and apply findings
Bachelor's degree required, preferably in marketing related field
Marketing automation (preferably Marketo), CRM (preferably salesforce.com) web analytics and business intelligence (preferably Tableau) platform experience
Additional Information
Benefits & Perks – The Highlights:
Unlimited Paid Time Off policy
10 paid holidays AND Summer office closure the entire week of July 4th
Amazing Medical/Vision/Dental/Prescription coverage: 100% company-paid premiums for employees; 50% for eligible partners and dependents
Flexible Spending Account (FSA) options for pre-tax employee allocations towards: Medical, Dependent Care, Parking, and Transit
Long Term Disability, Short Term Disability, and Company-paid Life Insurance
Competitive Maternity and Paternity Leave, and onsite Mother’s Room
401k which vests immediately, complete with company match
Onsite bike storage, lockers, showers, and clothes dryer
Ergo friendly chairs and sitting-standing desks
Company-hosted happy hours every Friday afternoon
Fido Fridays (our canine colleagues join us the first Friday of every month. WOOF!)
Equal Opportunity Employer: PayScale provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. PayScale complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
Parking Sense is one of the fastest growing parking technology providers around the world. Our USA headquarters is based in TX. We are looking for Sales Executive team members to join our growing staff and build the business across the US.
With operations in New Zealand, Australia, the UK, and the USA, this is an exciting opportunity to join a business making a big impact.
Role Description
We are looking for high-energy, driven professionals with sound business acumen, strong technical aptitude, and natural sales instincts that possess the following attributes:
Proactive, assertive, and have a sense of urgency in driving to reach personal goals.
Independent in putting forth their own ideas, which are often innovative and, if implemented, cause change.
Resourcefully work through or around anything blocking completion of what they want to accomplish.
Impatient for results, daring, and focused on future, adaptive and operate flexibly.
Makes decisions and takes action. Confident in own ideas and unimpressed with tradition.
Responsibilities
Develop and qualify opportunities within large and small enterprises
Prospect and identify key executives at target companies and lay the foundation for a strong, long lasting relationship
Manage, track, and report sales activities and results using Sales Force and related software
Work with our Senior Executive team to close deals
Requirements
1-4 years of experience in lead generation, sales, and/or marketing (SaaS or financial/leasing experience a plus, but not required)
Passion for technology and a strong drive to navigate large, complex organizations to share your knowledge about your product
Proven track record of exceeding high-volume sales targets in a goal-driven environment
Working knowledge of MS Office Suite (Word, Excel, and PowerPoint)
US work authorization
Flexibility to travel through the state and across the country as required
Benefits
Market competitive total compensation package
Generous vacation policy
Medical, Vision, Dental
Location: Seattle, WA
Sep 12, 2019
Parking Sense is one of the fastest growing parking technology providers around the world. Our USA headquarters is based in TX. We are looking for Sales Executive team members to join our growing staff and build the business across the US.
With operations in New Zealand, Australia, the UK, and the USA, this is an exciting opportunity to join a business making a big impact.
Role Description
We are looking for high-energy, driven professionals with sound business acumen, strong technical aptitude, and natural sales instincts that possess the following attributes:
Proactive, assertive, and have a sense of urgency in driving to reach personal goals.
Independent in putting forth their own ideas, which are often innovative and, if implemented, cause change.
Resourcefully work through or around anything blocking completion of what they want to accomplish.
Impatient for results, daring, and focused on future, adaptive and operate flexibly.
Makes decisions and takes action. Confident in own ideas and unimpressed with tradition.
Responsibilities
Develop and qualify opportunities within large and small enterprises
Prospect and identify key executives at target companies and lay the foundation for a strong, long lasting relationship
Manage, track, and report sales activities and results using Sales Force and related software
Work with our Senior Executive team to close deals
Requirements
1-4 years of experience in lead generation, sales, and/or marketing (SaaS or financial/leasing experience a plus, but not required)
Passion for technology and a strong drive to navigate large, complex organizations to share your knowledge about your product
Proven track record of exceeding high-volume sales targets in a goal-driven environment
Working knowledge of MS Office Suite (Word, Excel, and PowerPoint)
US work authorization
Flexibility to travel through the state and across the country as required
Benefits
Market competitive total compensation package
Generous vacation policy
Medical, Vision, Dental
Location: Seattle, WA
The Role
Here at Outreach we are passionate about creating an amazing experience for our customers through our best-in-class communication platform. Outreach is the leader in the “Sales Engagement” industry, and much of that is due to our unyielding focus on our customer’s needs, motivations, and goals. We invest in our users by developing immersive experiences, providing incredible value, and creating deeply resonating value propositions.
Every day we create, innovate, and improve workflows for customer-facing sales representatives that provide value their key workflows: calling, emailing, and calendaring. To get it right, we challenge our assumptions of what we understand, and work collaboratively to determine the best path to take. The role of the User Researcher is critical to our continued effort to deliver quality experiences and innovate for the future. As a User Researcher, you will be a key member of the UX team, working closely with Product Designers, User Researchers, Product Managers, Engineers, and other internal teams.
Our Vision of You
You are an experienced researcher with amazing people and communication skills. You are also a hustler, an ombudsman, a tactician, and an amazing teammate. You are ready to tackle complex problems in a space that is still being defined. You are willing to take the initiative - drive value, be the voice of the customer, make tradeoffs under tight deadlines, and be creative with your approach to user research. You hunt for truth, you triangulate, and move quickly, all while having the support of your colleagues and team. Your curiosity, humility, and empathy make you a key component to our customer obsessed mission.
Bonus points: Sense of humor is greatly appreciated. :)
Your Daily Adventures Will Include
Plan and conduct qualitative and quantitative user research to better understand users’ needs, behaviors, motivations, and goals, as to inform product and design decisions
Work with minimal direction and collaborate with product, engineering, and design teams to provide actionable insights and deliverables
Manage multiple research projects, which will require the ability to multi-task and juggle competing priorities
Contribute your research and perspective throughout the entire product development cycle, from discovery and exploration, to launch and post-release
Basic Qualifications
3+ years of user research experience, preferably in a SaaS organization
Have a flexible, lean, creative, and pragmatic approach to user research
Experience integrating user research principles into product initiatives and UX design
Strong understanding of the strengths and weaknesses of a variety of research methods, including when and how to apply them during the product development cycle
Proven history of close work with Designers, Product Managers, and Engineers to prioritize research projects in a fast-paced, rapidly changing environment
Excellent communication, presentation, and interpersonal skills; the ability to communicate complex concepts clearly, succinctly, and persuasively across different audiences and various levels of the organization
Experience with screening/recruiting project-appropriate participants and an appreciation for user research recruitment best practices
Proven ability to write succinct and actionable research reports that can be consumed by a variety of audiences
BS (or similar) degree
Preferred Qualifications
Experience creating UX Artifacts such as Personas and Journey Maps
MS HCI or similar
Why You’ll Love It Here
100% medical, dental, and vision coverage for full-time employees
Unlimited PTO (and people actually use it!)
401k to help you save for the future
Company-organized and personal paid volunteer days to support the community that supports us
Fun company and team outings because we play just as hard as we work
Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network)
A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents
Employee referral bonuses to encourage the addition of great new people to the team
Plus, unlimited snacks and beverages in our kitchen
Sep 12, 2019
The Role
Here at Outreach we are passionate about creating an amazing experience for our customers through our best-in-class communication platform. Outreach is the leader in the “Sales Engagement” industry, and much of that is due to our unyielding focus on our customer’s needs, motivations, and goals. We invest in our users by developing immersive experiences, providing incredible value, and creating deeply resonating value propositions.
Every day we create, innovate, and improve workflows for customer-facing sales representatives that provide value their key workflows: calling, emailing, and calendaring. To get it right, we challenge our assumptions of what we understand, and work collaboratively to determine the best path to take. The role of the User Researcher is critical to our continued effort to deliver quality experiences and innovate for the future. As a User Researcher, you will be a key member of the UX team, working closely with Product Designers, User Researchers, Product Managers, Engineers, and other internal teams.
Our Vision of You
You are an experienced researcher with amazing people and communication skills. You are also a hustler, an ombudsman, a tactician, and an amazing teammate. You are ready to tackle complex problems in a space that is still being defined. You are willing to take the initiative - drive value, be the voice of the customer, make tradeoffs under tight deadlines, and be creative with your approach to user research. You hunt for truth, you triangulate, and move quickly, all while having the support of your colleagues and team. Your curiosity, humility, and empathy make you a key component to our customer obsessed mission.
Bonus points: Sense of humor is greatly appreciated. :)
Your Daily Adventures Will Include
Plan and conduct qualitative and quantitative user research to better understand users’ needs, behaviors, motivations, and goals, as to inform product and design decisions
Work with minimal direction and collaborate with product, engineering, and design teams to provide actionable insights and deliverables
Manage multiple research projects, which will require the ability to multi-task and juggle competing priorities
Contribute your research and perspective throughout the entire product development cycle, from discovery and exploration, to launch and post-release
Basic Qualifications
3+ years of user research experience, preferably in a SaaS organization
Have a flexible, lean, creative, and pragmatic approach to user research
Experience integrating user research principles into product initiatives and UX design
Strong understanding of the strengths and weaknesses of a variety of research methods, including when and how to apply them during the product development cycle
Proven history of close work with Designers, Product Managers, and Engineers to prioritize research projects in a fast-paced, rapidly changing environment
Excellent communication, presentation, and interpersonal skills; the ability to communicate complex concepts clearly, succinctly, and persuasively across different audiences and various levels of the organization
Experience with screening/recruiting project-appropriate participants and an appreciation for user research recruitment best practices
Proven ability to write succinct and actionable research reports that can be consumed by a variety of audiences
BS (or similar) degree
Preferred Qualifications
Experience creating UX Artifacts such as Personas and Journey Maps
MS HCI or similar
Why You’ll Love It Here
100% medical, dental, and vision coverage for full-time employees
Unlimited PTO (and people actually use it!)
401k to help you save for the future
Company-organized and personal paid volunteer days to support the community that supports us
Fun company and team outings because we play just as hard as we work
Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network)
A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents
Employee referral bonuses to encourage the addition of great new people to the team
Plus, unlimited snacks and beverages in our kitchen
The Role
You’ll have an opportunity to join the front lines of the emerging discipline of Customer Success within a company that is moving equally as fast. In combination with stellar technology and process, the people that will drive long term success and adoption are the Customer Success Managers (CSMs). This role is for a specific team within the Success organization works with our Enterprise level customers. These customers typically have the highest number of users and have a spotlight on them by leadership. We are looking for an experience Customer Success professional to take the reins on these accounts and drive the value for our customers.
About The Team
When the question is asked, “what kind of company are you?” our answer will always be, “we are a success company - we are here to make our customers successful.” The Customer Success team is at the core of Outreach. We focus on driving real business impact for customers, not just supporting the technical specs of our product. CSMs are expected to coach customers to optimize their sales strategy to take advantage of best practices. We're one of the largest teams at Outreach and we work to connect cross-functional stakeholders from product, marketing, and even engineering with customers. The ownership is tangible on this team - our customers' pain is our pain and their win is our win.
Your Daily Adventures Will Include
Bold in communicating best practices to customer
Relentlessly drive to understand the strategic objectives of each customer and their problems deeply
Strive for greatness, knowing that teamwork is the way to get there
Clearly articulate and track value drivers for each customer
Escalate accounts appropriately and manage escalations to resolution
Increase adoption in your portfolio of accounts through the use of our Success Program
Influence all levels of leadership ranging from analysts to C-Level executives
Protect renewals of our accounts through your deliverance of outstanding customer experiences
Insightfully anticipates customer needs and proactively offers assistance
Develop a proficiency in the product capabilities, and sales process best practices
Contribute to defining and refining the initiatives, methodologies, assets and programs within Customer Success
Ability to drive problems to resolution with minimal assistance
Partner with other cross-functional teams to achieve customer goals
Basic Qualifications
5-7 years of solid experience in a technical, customer facing role for medium to large scale business in similar industry
College degree or equivalent
Experience building trust and developing client relationships both remote and onsite
Proven record of establishing outcome metrics with large complex customers
Ability to build, maintain and grow relationships with senior leadership at very large companies
Proven record of protecting renewals through operational excellence, driving adoption and influencing the customer
History of improving processes, methodologies, programs or frameworks that improved team performance
Has a passion for sales engagement and knowledge of sales methodologies including workflow of multiple sales roles
Excellent at managing a high volume of customers and their respective priorities
Ability to memorize product features and can spontaneously discuss benefits
Demonstrate leadership and positivity on the team, and contribute to our growth
Skilled in transforming customer vision into actual results within the product
Proven self-starter and able to come up to speed on complex, difficult concepts with minimal assistance
Proficient in basics of SalesForce data schema and configuration
Experience with SaaS applications
Willingness to travel - travel could be up to 25% of the time
You embody our core values. We are hungry craftspeople, we have grit, we are honest, we take ownership, we have each other’s back no matter what, we’re one with our customers, and we find strength in diversity and inclusion
Preferred Qualifications
Knowledge of Sales Processes such as Lead Generation, Pipeline Management and KPIs
Detailed knowledge and understanding of salesforce automations tools (SFDC, Dynamics, etc)
Training / certification in SalesForce
Experience with the Software Delivery Lifecycle or implementation of applications
Proficient in coaching others in Sales Process best practices
Proficient in techniques used to learn a customer’s business strategy, process, and solutions
Why You’ll Love It Here
100% medical, dental, and vision coverage for full-time employees
Unlimited PTO (and people actually use it!)
401k to help you save for the future
Company-organized and personal paid volunteer days to support the community that supports us
Fun company and team outings because we play just as hard as we work
Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network)
A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents
Employee referral bonuses to encourage the addition of great new people to the team
Plus, unlimited snacks and beverages in our kitchen
Sep 12, 2019
The Role
You’ll have an opportunity to join the front lines of the emerging discipline of Customer Success within a company that is moving equally as fast. In combination with stellar technology and process, the people that will drive long term success and adoption are the Customer Success Managers (CSMs). This role is for a specific team within the Success organization works with our Enterprise level customers. These customers typically have the highest number of users and have a spotlight on them by leadership. We are looking for an experience Customer Success professional to take the reins on these accounts and drive the value for our customers.
About The Team
When the question is asked, “what kind of company are you?” our answer will always be, “we are a success company - we are here to make our customers successful.” The Customer Success team is at the core of Outreach. We focus on driving real business impact for customers, not just supporting the technical specs of our product. CSMs are expected to coach customers to optimize their sales strategy to take advantage of best practices. We're one of the largest teams at Outreach and we work to connect cross-functional stakeholders from product, marketing, and even engineering with customers. The ownership is tangible on this team - our customers' pain is our pain and their win is our win.
Your Daily Adventures Will Include
Bold in communicating best practices to customer
Relentlessly drive to understand the strategic objectives of each customer and their problems deeply
Strive for greatness, knowing that teamwork is the way to get there
Clearly articulate and track value drivers for each customer
Escalate accounts appropriately and manage escalations to resolution
Increase adoption in your portfolio of accounts through the use of our Success Program
Influence all levels of leadership ranging from analysts to C-Level executives
Protect renewals of our accounts through your deliverance of outstanding customer experiences
Insightfully anticipates customer needs and proactively offers assistance
Develop a proficiency in the product capabilities, and sales process best practices
Contribute to defining and refining the initiatives, methodologies, assets and programs within Customer Success
Ability to drive problems to resolution with minimal assistance
Partner with other cross-functional teams to achieve customer goals
Basic Qualifications
5-7 years of solid experience in a technical, customer facing role for medium to large scale business in similar industry
College degree or equivalent
Experience building trust and developing client relationships both remote and onsite
Proven record of establishing outcome metrics with large complex customers
Ability to build, maintain and grow relationships with senior leadership at very large companies
Proven record of protecting renewals through operational excellence, driving adoption and influencing the customer
History of improving processes, methodologies, programs or frameworks that improved team performance
Has a passion for sales engagement and knowledge of sales methodologies including workflow of multiple sales roles
Excellent at managing a high volume of customers and their respective priorities
Ability to memorize product features and can spontaneously discuss benefits
Demonstrate leadership and positivity on the team, and contribute to our growth
Skilled in transforming customer vision into actual results within the product
Proven self-starter and able to come up to speed on complex, difficult concepts with minimal assistance
Proficient in basics of SalesForce data schema and configuration
Experience with SaaS applications
Willingness to travel - travel could be up to 25% of the time
You embody our core values. We are hungry craftspeople, we have grit, we are honest, we take ownership, we have each other’s back no matter what, we’re one with our customers, and we find strength in diversity and inclusion
Preferred Qualifications
Knowledge of Sales Processes such as Lead Generation, Pipeline Management and KPIs
Detailed knowledge and understanding of salesforce automations tools (SFDC, Dynamics, etc)
Training / certification in SalesForce
Experience with the Software Delivery Lifecycle or implementation of applications
Proficient in coaching others in Sales Process best practices
Proficient in techniques used to learn a customer’s business strategy, process, and solutions
Why You’ll Love It Here
100% medical, dental, and vision coverage for full-time employees
Unlimited PTO (and people actually use it!)
401k to help you save for the future
Company-organized and personal paid volunteer days to support the community that supports us
Fun company and team outings because we play just as hard as we work
Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network)
A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents
Employee referral bonuses to encourage the addition of great new people to the team
Plus, unlimited snacks and beverages in our kitchen
