The Account Manager will be responsible for managing and cultivating relationships with new and existing ZOZI merchants. This dynamic role entails a combination of sales, operations, on-going support, and project management. You will work hand in hand with Account Executives to help streamline post sales processes in addition to providing merchants training and on-going support on ZOZI Advance, a software productivity tool. This role demands excellent written and verbal communication skills, impeccable organization, and the ability to focus on time sensitive tasks.;Responsibilities1)Administering post sales processes and workflow.;2)Merchant on-boarding: creating the account, integrating the solution live onto the merchant website, providing training, and on-going support.;3) Serve as primary point of contact for merchants, and handling all communication.;4) Capture, synthesize, and provide merchant feedback across internal ZOZI teams on customer experience, product, and marketing.;5) Communicate with Account Executives and Content team to ensure successful campaigns.Qualifications1) 1-3 years of Account Management experience.;2) Excellent communication skills.;3) Impeccable follow-through, organizational skills, and attention to detail.;4) Generate training materials for merchants, including documents and videos.;5) Provide basic trouble-shooting and customer support to merchants, and escalate when appropriate.;6)Perform basic QA passes prior to feature releases and merchant launches.;7) Nice to have: basic level experience with HTML, CSS, WordPress, PHP files.
Jul 25, 2019
Full time
The Account Manager will be responsible for managing and cultivating relationships with new and existing ZOZI merchants. This dynamic role entails a combination of sales, operations, on-going support, and project management. You will work hand in hand with Account Executives to help streamline post sales processes in addition to providing merchants training and on-going support on ZOZI Advance, a software productivity tool. This role demands excellent written and verbal communication skills, impeccable organization, and the ability to focus on time sensitive tasks.;Responsibilities1)Administering post sales processes and workflow.;2)Merchant on-boarding: creating the account, integrating the solution live onto the merchant website, providing training, and on-going support.;3) Serve as primary point of contact for merchants, and handling all communication.;4) Capture, synthesize, and provide merchant feedback across internal ZOZI teams on customer experience, product, and marketing.;5) Communicate with Account Executives and Content team to ensure successful campaigns.Qualifications1) 1-3 years of Account Management experience.;2) Excellent communication skills.;3) Impeccable follow-through, organizational skills, and attention to detail.;4) Generate training materials for merchants, including documents and videos.;5) Provide basic trouble-shooting and customer support to merchants, and escalate when appropriate.;6)Perform basic QA passes prior to feature releases and merchant launches.;7) Nice to have: basic level experience with HTML, CSS, WordPress, PHP files.
Think back to the last time you needed to find a doctor. Odds are it was a struggle to find enough information about the doctor to make an informed decision. Since 2012 we've dedicated ourselves to solving this problem and have helped over 20,000,000 people find the right doctor, and built a community of over 16,000 doctors and practice managers.We're looking for experienced Account Managers to join our team to deliver world-class service to our online marketing and reputation management clients.If you're incredibly organized, have strong communication skills and a passion for helping people tell their story (especially doctors), this may be the role for you.;ROLES ; RESPONSIBILITIESWork closely with new clients to ensure they're on-boarded smoothly and within our promised timeframe.;Coordinate with internal team members and external resources to order photos, editorial, etc. and ensure everything is ready for our production team to begin their work;Work closely with new clients to onboard them including onboard new clients;Be main point of contact for client questions and bi-weekly progress and educational calls with client;Build resources and documentation necessary to deliver value to clients;QUALIFICATIONSUndergraduate degree from accredited university;Exceptional written and verbal communication, including on phone calls;Attention to detail and organization;3+ years of account management experience;Bonus: experience working with physicians and/or their staffPlease apply under the careers section on the BetterDoctor.com website.
Jul 25, 2019
Full time
Think back to the last time you needed to find a doctor. Odds are it was a struggle to find enough information about the doctor to make an informed decision. Since 2012 we've dedicated ourselves to solving this problem and have helped over 20,000,000 people find the right doctor, and built a community of over 16,000 doctors and practice managers.We're looking for experienced Account Managers to join our team to deliver world-class service to our online marketing and reputation management clients.If you're incredibly organized, have strong communication skills and a passion for helping people tell their story (especially doctors), this may be the role for you.;ROLES ; RESPONSIBILITIESWork closely with new clients to ensure they're on-boarded smoothly and within our promised timeframe.;Coordinate with internal team members and external resources to order photos, editorial, etc. and ensure everything is ready for our production team to begin their work;Work closely with new clients to onboard them including onboard new clients;Be main point of contact for client questions and bi-weekly progress and educational calls with client;Build resources and documentation necessary to deliver value to clients;QUALIFICATIONSUndergraduate degree from accredited university;Exceptional written and verbal communication, including on phone calls;Attention to detail and organization;3+ years of account management experience;Bonus: experience working with physicians and/or their staffPlease apply under the careers section on the BetterDoctor.com website.
This role is the primary point of contact for existing customers and will be vital in the development of client service processes. The candidate will understand our customers; business objectives and act as their trusted advisor for using the SportsRecruits platform most effectively. They will gather customer feedback and requests while working with internal teams to help align our product roadmap.
Jul 25, 2019
Full time
This role is the primary point of contact for existing customers and will be vital in the development of client service processes. The candidate will understand our customers; business objectives and act as their trusted advisor for using the SportsRecruits platform most effectively. They will gather customer feedback and requests while working with internal teams to help align our product roadmap.
CipherHealth is seeking an accomplished and effective Account Managers to keep our hospital pipeline strong and vibrant. You will work closely with our clients and act as their primary point of contact. Similar to running a mini company, our Account Managers have complete autonomy to integrate and manage CipherHealth products in our hospital clients and must be able to manage our cloud-based care coordination software to address client needs, questions, and concerns. As a direct contact between customers and CipherHealth, you'll play an essential role in shaping product strategy and product development, working directly with Cipher's founding team.Responsibilities;;-Act as sole link between customers and CipherHealth;;-Doing whatever it takes to get a "Wow!" from our customers;;-Responsibility for management of implementation, ongoing product success, and feedback for new product design;;-Continual passion for gaining career experience while innovating healthcare;;-This is far from a 9-5 role.;Experience;;-Not required although 2+ years in a customer facing role is a plus;Skills;;-Some consulting experience a plus but not necessary;;-Maintain and expand relationships with existing clients;;-Ability to think on your feet and thrive in a fast-paced environment;;-Excellent interpersonal, verbal and written communication, analytical and presentation skills;;-Ability to multi-task and thrive in a startup environment;;-Strong time management and prioritization skills; is organized and methodical in his/her approach;;-Passionate attitude for sales, technology and customers as an enabler for a company;s growth;;-Must have a hard-wired hunger for learning and mastering new skills and responsibilities;;-Strong ability to....... Have Fun!Please also complete this fun, interactive assessment – it will only take 20 minutes of your time! http://app.cream.hr/posting/new_york_account_manager.html?pos=24 Please email your resume and cover letter to; careers@cipherhealth.com "
Jul 25, 2019
Full time
CipherHealth is seeking an accomplished and effective Account Managers to keep our hospital pipeline strong and vibrant. You will work closely with our clients and act as their primary point of contact. Similar to running a mini company, our Account Managers have complete autonomy to integrate and manage CipherHealth products in our hospital clients and must be able to manage our cloud-based care coordination software to address client needs, questions, and concerns. As a direct contact between customers and CipherHealth, you'll play an essential role in shaping product strategy and product development, working directly with Cipher's founding team.Responsibilities;;-Act as sole link between customers and CipherHealth;;-Doing whatever it takes to get a "Wow!" from our customers;;-Responsibility for management of implementation, ongoing product success, and feedback for new product design;;-Continual passion for gaining career experience while innovating healthcare;;-This is far from a 9-5 role.;Experience;;-Not required although 2+ years in a customer facing role is a plus;Skills;;-Some consulting experience a plus but not necessary;;-Maintain and expand relationships with existing clients;;-Ability to think on your feet and thrive in a fast-paced environment;;-Excellent interpersonal, verbal and written communication, analytical and presentation skills;;-Ability to multi-task and thrive in a startup environment;;-Strong time management and prioritization skills; is organized and methodical in his/her approach;;-Passionate attitude for sales, technology and customers as an enabler for a company;s growth;;-Must have a hard-wired hunger for learning and mastering new skills and responsibilities;;-Strong ability to....... Have Fun!Please also complete this fun, interactive assessment – it will only take 20 minutes of your time! http://app.cream.hr/posting/new_york_account_manager.html?pos=24 Please email your resume and cover letter to; careers@cipherhealth.com "
