Modern Workplace – Sales Lead for M365 Platform and First Line Worker

  • Microsoft
  • Redmond, WA, USA
  • May 22, 2020

Job Description

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission. The modern workplace is evolving at lightning speed, with distributed teams, brand-new business models, and complex security issues. The right digital tools connect and support employees, wherever they are, to encourage productivity, engagement, and collaboration. Microsoft 365 powers our global, modern workplace with one integrated platform: a smart, efficient operating system, mission-critical enterprise-grade security tools, and seamlessly integrated workplace productivity apps. Firstline Workers comprise the majority of our global workforce. They are often the first to engage customers, the first to represent a company’s brand, and the first to see products and services in action. We see an opportunity for technology to give Firstline Workers a more intuitive, immersive and empowering experience. In addition, Microsoft Teams as a platform provides and extensible collaboration workspace that integrates with apps and services solving for exciting new uses cases for our customers. In this role, you will work directly with customers, partners, worldwide field teams and Corporate Business Groups to formulate sales strategy and plans. You will lead execution of these strategies through working directly with field account teams, Global Black Belts and strategic customers and partners to achieve sales results. You will also partner with time zone and area leadership to ensure plans are in place to achieve our sales and deployment goals. You will take this first-hand experience and synthesize feedback to scale the business, optimize execution and drive course corrections to grow revenue and share. In addition, you will provide strategic insights and recommendations for changes in overall strategy back to both Sales and Business Group Executives. Responsibilities Core areas of responsibility include: Sales Guidance and Landing. Execute sales strategies and best practices to drive wins for each of the Modern Workplace strategic growth areas and land sales guidance “on-the-road” with our field sellers. This includes visits to worldwide locations to deliver guidance and coaching with field and Global Blackbelt teams remotely. Voice of the Customer. Sales Leads are responsible for identifying systemic issues impacting our sales execution with customers and partners, and representing these back to corporate stakeholders to drive required changes and drive success. Customer deals. The workload leads also are world-class sellers and engage in strategic deals with our biggest customers. We also work to land marquee wins to help build out our customer references within strategic industries. Sales Excellence. Sale Leads are accountable for the success of the Modern Workplace business and their respective strategic growth areas. This includes engaging on pipeline health and deal status for strategic opportunities and big bets categories. Sales leads are responsible for ensuring appropriate qualified pipeline is in place to achieve budget targets, identifying blockers to attainment, and driving resolution with core stakeholders. Qualifications We are looking for candidates with the following experience: 10+ years of experience: Demonstrated solution sales or technical sales leadership for Modern Workplace Demonstrated Sales and Sales Management experience in Industry-aligned Enterprise sales. Experience selling software-as-a-service or cloud-based solutions to enterprise customers. Sales experience selling transformational productivity applications and business process automation Identifying unique and complex business challenges and solutions Leading multi-million-dollar deals requiring orchestration of large, dispersed, virtual teams composed of industry, solution, technical, licensing & legal team members. Experience successfully displacing competitors Carrying and exceeding a large sales quota by driving and closing enterprise deals Demonstrated passion and commitment for customer success Possess strong knowledge of the assigned workload product category Deep Understanding of: Modern collaboration, productivity, security and compliance solutions and how they translate into business impact The security, regulatory and compliance needs of global customers Working knowledge of Microsoft’s commercial cloud offerings – including Microsoft Office 365, Microsoft Azure, and devices. Competitors and related ecosystem The latest business value selling methodologies, practices and technologies that drive sales prospecting and sales management in complex solution selling environments. Desired Skills: Excels at developing strong relationships and leadership connections to understand customer needs. Adept at challenging perspectives with new ideas that reframes thinking about deriving value from Microsoft solutions. Very strong presentation, white boarding and communication skills. Demonstrated leader able to coach and inspire a diverse team of Specialists and Technical Specialists. Strong negotiating skills Experience launching new products and building business (market makers) Bachelor’s degree or equivalent work experience in Business Administration or Business Management or Industry related discipline. MBA a plus. This role involves international travel Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.