Sr. Technical Lead for Power BI & Data Analysis

  • Microsoft
  • Phoenix, AZ, USA
  • May 22, 2020

Job Description

Microsoft aspires to help our customers achieve their own digital transformation, leveraging the power of the Microsoft cloud solutions and services. To help drive this effort, Microsoft is investing in the creation of Customer Success dedicated team that will play a key role in helping Microsoft customers achieve this digital transformation through successful adoption of Microsoft Cloud solution and Services. The Customer Success team will drive change management and adoption activities with key business decision makers and IT decision makers, helping reduce implementation risk, driving usage of existing solutions, and identifying opportunities to accelerate the path for customers to realize business value from their investments. We are looking for a talented individual to define and lead customer success focused field initiatives for PowerBI and Data Analysis. As Sr. Technical Lead, you will oversee global technical enablement, field/customer engagement and execution for solution architecture initiatives related to data governance. The role will entail defining and leading global programs that drive adoption of these services within Strategic and Enterprise customer accounts, which will span multiple industries. It will also entail interfacing with technical community of professionals – Cloud Solution Architects (CSAs), and associated roles including Cloud Engineers, Digital Advisors, and Microsoft Partners. Responsibilities Understand customers’ overall data estate, IT and business priorities and success measures to design implementation architectures and solutions. Apply technical knowledge to help CSAs and customers architect solutions that meet business and IT needs, infusing key analytics and BI technologies where appropriate (e.g. PowerBI, Big Data, Data Lake, Azure Databricks, etc.) Enable Microsoft CSAs to help customers drive consumption in Azure clouds focused on onboarding, landing, and executing projects to drive consumption of Power BI. Define and lead global initiatives around Power BI that focus on data integration, semantic modeling, and data visualization. Engage directly with customers for requirements definition and alignment of business goals to outcomes; alignment with specialized partners to up-skill and coach their capability Establish alignment with Microsoft Worldwide Commercial Business (WCB) teams and Global Sales, Marketing & Operations (GSMO) teams translate Go-To-Market (GTM) strategy into actionable field focused initiatives. Lead efforts for data governance services (understand market and customer landscape, IT priorities), partner with the field operations teams to drive technical enablement execution (office hours, issue unblocking, etc) and function as an interface to the engineering and marketing teams Curate and maintain breadth technical enablement and readiness mechanisms and artifacts that can empower CSAs to guide customers. Establish effective feedback loops that surfaces voice of the customer and influences product teams to evolve product and Services in support for Customer Success. Build thought leadership and mindshare through engagements with CSAs and customers. This role requires a high-energy and talented individual who thrives on new challenges and possesses an entrepreneurial spirit. Demonstration of strong skills in adaptive leadership, cross-organizational collaboration, ability to drive impact through influence, relationship building and executive engagement skills is highly desired. Qualifications 5-7 years of professional experience including business management, offering/product strategy, marketing, sales, services, technology implementation, or related field Deep expertise in selling and implementing solutions across customer segments and industries with an understanding of products like Microsoft SQL Server, Power BI, Tableau, Microsoft SQL Server Analysis Services (SSAS), SQL Server Reporting Services (SSRS), Azure Analysis Services, Stream Analytics Familiarity with Multidimensional concepts, data modeling, MDX query, Business Intelligence, Data Warehouse, ETL processing, Tabular models, DAX and M query Effective communication and field program execution skills, with the ability to energize others Demonstrated track record of effective communication with business and technical leaders at all levels within large enterprises and (for internal candidates) within Microsoft Business Groups, Sales, Services and Partner organizations Ability to create effective relationships, listen, influence, and collaborate internally and externally at all organizational levels. Ability to work through ambiguous situations with can-do attitude and proactively determine creative solutions. Have a strong background in leading people with the ability to inspire confidence in senior leaders and motivate his/her global team. Bachelor’s Degree, or equivalent experience required, Master's Degree/MBA preferred. Preference for global experience. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.