Key Account Manager

  • Augusta
  • New York, NY, USA
  • Jan 03, 2020

Job Description

*OUR COMPANY* We are an independent agency specialized in designing and manufacturing tailor-made branded items and promotional products. We have offices in New York City, Shenzhen (China), and Paris. We develop the full range of items: luggage, textile, accessories (umbrellas, key rings, jewelry, etc.), stationery, tech goods. Our clients are prestigious international brands and groups from all sectors of activities: cosmetics, fashion retail, sport, automotive, spirits, etc. To continue our growth in the USA, we are today searching for a dynamic and ambitious candidate for the position of key account manager to join our team in New York City - salary according to experience level. YOUR TASKS & RESPONSIBILITIES Business Development for US market: Active targeted prospecting, all sectors of activity: emailing, cold calling, networking, sells presentation, etc. Closing new accounts, including Fortune 500 and Fortune 100, in promising sectors: travel, sport, financial, technological, automotive, energy, industry Developing the revenue and margin of existing and new customers Account Management: Creating privileged business relationships with key accounts: Personalized follow-ups with contacts at all steps of the projects: prospecting, projects brief, price negotiation, closing deals, updating on production, organizing deliveries, invoicing. Proposing new concepts and trends, to sustain account and sales Project coordination with internal teams, from customer’s brief to final delivery. You lead and optimize your projects, controlling deadlines and costs, at each steps of the process: Brief: understanding, analyzing, and synthetizing client’s specifications to share info to production and creative teams Sample: mockups, prototypes, preproduction samples, price negotiation Production: monitoring schedule to respect deadlines, supervision of reports (quality & tests) Supply Chain: organizing with logistics department deliveries to client’s facilities, on-time YOUR PROFILE: Education: Master level engineering / international business degree Previous experience in a marketing agency or creative services a plus Start-up or SMB experience is valued Brand awareness, and marketing, liking for design Understanding of development technics, innovative solutions, and manufacturing processes Knowledge of materials: fabrics, plastics, metals, papers, etc. Strong creative thinking and problem-solving capabilities – analytical approach You are at ease working in fast-paced and multi-cultural environments Entrepreneurial minded You are willing to travel in North America Qualities required: You are autonomous, rigorous, adaptable, curious, open-minded, creative. You have good communication skills, a good presentation. You have the sense of responsibility, service, and teamwork. Languages: English, French would be a plus MONTHLY SALARY: Base Salary TBN + Commissions + Bonuses Job Type: Full-time Experience: relevant: 1 year (Preferred) account management: 1 year (Preferred) Additional Compensation: Commission Bonuses Work Location: One location Paid Training: Yes Management: Ops Manager Typical start time: 9AM Typical end time: 6PM Job Duties: Manage multiple accounts, ensuring that a high level of customer retention and satisfaction is maintained Engage with multiple customers on a daily basis by reaching out to new clients, and by developing campaigns for maintaining customer loyalty Schedule: Monday to Friday Desired Skill(s): Basic accounting Sales presentations Report and proposal writing Networking Mailing list management Data and workflow analysis Customer service Contract or price negotiation Client request assessment Basic computer software