Professional Services Specialist (SOW/State of Work Scoping)

  • OpenGov
  • Chicago, IL, USA
  • Jan 03, 2020

Job Description

About OpenGov OpenGov is a mission driven fast-growth, Series C, venture backed startup (includes Andreessen Horowitz, Formation 8, Thrive Capital, and Emerson Collective). Our Board of Directors includes iconic Silicon Valley executives John Chambers (former Cisco Chairman and CEO) and Marc Andreessen (Time Magazine’s list of the 100 most influential people in the world). We have surpassed 2,000+ governments (and growing fast!) using our products in our mission to power more effective and accountable government. Primary Responsibilities: In this role, you will manage professional services deals through the entire deal lifecycle ranging from: (i) deal structure assistance, (ii) language review, redline and interpretation across a wide range of documents, (iii) ensuring transactions are structured within standard OpenGov Services T&C parameters and approvals comply with documented guidelines, and (v) utilization and management of internal tools and systems the customer facing sales organizations can leverage. The focus of this role will be to support OpenGov’s professional services organization from a deal strategy, operational efficiency, and decision-making standpoint. Success in the role requires a team player approach with the ability to multi-task effectively. The ideal candidate requires the ability for critical thinking and creativity to effectively identify different approaches to structuring deals during negotiation. This role will work across organizations as a trusted advisor to help customer facing teams nurture a deal from quote to revenue generation smoothly. The Professional Services Specialist is responsible for ensuring that professional services deals are sound, and commercial term documents are negotiated to yield the most mutually beneficial agreements for prospects and OpenGov and minimize delivery risks through strong SOW language development. Requirements: A core understanding of contracting principles and negotiation familiarity; prior contracts and/or contract management experience a definite plus. Primary focus on statements of work, professional services agreements and similar documents. Must has direct "redlining" experience and responsibilities in your career. Expert knowledge of Salesforce highly desirable along with contract management systems. Ability to interpret, clearly articulate, and handle issues / objections related to OpenGov contracting and commercial terms. Ability to proactively analyze and recommend the best course of action for complex deal structure. Experience working on a deal desk team or similar role, having provided direct support for customer facing field sales teams in SAAS environment. Team focus on accuracy, expediency, and consistency. Solutions-oriented approach. Knowledge of the deal lifecycle. Liaison experience working across internal organizations from finance, revenue recognition, senior management, and legal teams. 3-5 years or more of direct or applicable experience. 4-year degree or equivalent experience. What makes OpenGov unique » Leadership: CEO Zac Bookman (MPA from Harvard and JD from Yale) is truly a mission driven CEO. He was named one of the 100 most Intriguing Entrepreneurs by Goldman Sachs and SF Business Times' 40 under 40 class of 2018! » Funding: $80 million, Series C company, from top tier investors including Andreessen Horowitz, 8VC, Thrive Capital, and Emerson Collective. » Board of Directors: Includes iconic Silicon Valley executives John Chambers (former Cisco Chairman and CEO) and Marc Andreessen (Time Magazine’s list of the 100 most influential people in the world). » Growth: Quadruple growth with 2,000+ governments (and counting) using our products! » Perks: Fully stocked kitchens, daily breakfast and catered lunches, gym reimbursement, music room, zen room, foosball and pool table, Unlimited PTO and 11 paid holidays, 95% medical premium coverage for employees, fun events, and more! Just look at www.opengov.com/careers » Product: Named a Tech Pioneer by the World Economic Forum, our cloud solution leverages cutting-edge technology to innovate on the core processes of Government. We're powering more effective and accountable government. Come join us and make a positive social impact!