Concierge / Receptionist

  • Los Altos, CA, USA
  • Jun 18, 2020

Job Description

HumanGood is recognized and certified as a “Great Place to Work” by the Great Place to Work Institute. HumanGood offers competitive pay and phenomenal benefits. Eligible positions start accruing 19 paid days off, plus eight holidays, a company-matching 401(k) and health plans that give you cash to use for those unexpected health issues. Come see what HumanGood, the largest nonprofit owner/operator of senior living communities in California, and one of the largest of its kind in the nation, has to offer. HumanGood is always looking for top talent. To expedite the application process, we invite you to submit your resume now so that we can move your application forward when an opening occurs that meets your qualifications. We also encourage you to directly apply to positions that you are interested in and meet the minimum qualifications. All applications collected through this posting will be retained for one year. Job Duties Under general supervision, the primary role of the Concierge is to provide excellent hospitality as they are the first impression for all visitors at HumanGood. The Concierge greets residents, potential residents, families, visitors and vendors while managing both external and internal calls, taking and communicating messages. The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts. They assist with resident services such as transportation, mail and deliveries and the coordination of visitors. The Concierge will ensure that resident’s privacy, rights and safety is maintained at all times. The Concierge disseminates information in person or on the telephone; operates a telephone console or switchboard, computer, fax machine, copy machine; performs general clerical and light administrative duties. As a representative and team member of the company, this position is expected to present oneself in a manner that reflects professionalism and ensures resident satisfaction. Qualifications Education High school diploma, GED or equivalent Experience/Training Prefer three years’ clerical experience or any equivalent combination of training and experience which provides the required skills, knowledge and abilities.Computer skills using Microsoft suite and desktop publishing software, faxing, copying and the use of a paper shredder; minimum one year, Certificates, Licenses, Registrations None Job: Resident Services Primary Location: California-Los Altos-Terraces at Los Altos Employee Schedule Type: Casual Job Posting: Feb 14, 2020