Branch or Branch/Area Manager

  • Self-Help Federal Credit Union
  • Pomona, CA, USA
  • May 28, 2021

Job Description

For a candidate with significant previous experience, this role may expand from that of a Branch Manager to that of a Branch/Area Manager. A Branch/Area Manager would manage both the Pomona branch and oversee the operations of an additional Southern California branch location. Essential Responsibilities: Building and implementing strategic priorities and goals for the branch; Achieving branch goals; including member, deposit, and lending growth, and other goals as agreed; Managing branch outreach and business development, including building a local Advisory Board, and assisting/coaching other branch staff to contribute effectively; Ensuring adherence to operating policies and procedures; and excellence in operational metrics and member service; Serving as a steward of Self-Help’s culture and values, reinforcing our mission and values each day; Fully understanding all branch operations, effectively coaching staff and filling in when necessary; Generally overseeing branch facilities and equipment; and Performing other duties and projects as assigned. Requirements: Strong commitment to our mission –creating economic opportunity for traditionally underserved communities– and a desire to work actively in such communities; Strong cultural competency and a preference for working in organizations that value diversity, teamwork and collaboration; Demonstrated capacity to successfully lead business activities, build relationships and manage staff; A minimum of 6-8 years of relevant work experience, including successive management/supervisory responsibilities; Experience involving customer service, selling, business development and/or operations; banking or credit union experience strongly preferred but not required; Strong communication skills, verbal and written – including good listening skills; Spanish language or other non-English language fluency preferred; Strong computer skills and aptitude, with knowledge of Microsoft Office (Word, Excel, and PowerPoint) and banking, credit union or Point of Sale software preferred; Established network among community organizations, elected officials, and foundations an added plus. Physical Requirements: Frequently requires use of manual dexterity and repetitive motions, primarily with the wrists, hands, and/or fingers. Must be able to occasionally lift and exert force of up to 40 pounds. Compensation: Competitive salary, based on experience, plus a generous benefits package that includes health, dental, life insurance, flexible spending plan, retirement plan, paid parental leave, and domestic partners policy. Self-Help Federal Credit Union is an Equal Opportunity Employer.