Role:;Managing current partner relationships, continuing to educate them on new tech and product features, most importantly keeping them happy!-*MUST* Experience with advising Partners and explaining how API's, SDK"s, Web Widgets work and run.;-Establishes productive, professional relationships with key personnel in assigned customer accounts.;-Proactively assesses, clarifies, and validates customer needs on an ongoing basis.;-Provide organized and tracked data feedback and provides potential solutions that best address customer needs, while coordinating the involvement of all necessary company personnel.;-Works closely with Customer Support to ensure customer satisfaction and problem resolution.;-Maintains high customer satisfaction ratings that meet companies standards.Location:;Prefer NYC, but if you are a ROCKSTAR Account Rep I am open to discussing you working remotely but only if you have previous experience at it and proven success.You:;-5 years minimum of being an account rep;-Multi-tasker;-Good at excel;-Exceptional at followup and making detailed notes in crm platform;-Exceptional at organizing your day to day work load to be as productive as possible while enjoying what you do!;-Go-GetterBenefits:;-Competitive salary;-100% Company covered Premium Oxford health insurance;-Vision and Dental Benefits;-Build your own machine (Laptop);-Cell Phone Stipend: With Personal Use Policy;-Gym Membership: Taxable Benefit with Use Policy;-Home Internet Stipend;-Unlimited print.io products at cost;-Flexible Hours: Work your schedule;-Dinners available after 7:30pm;-Reimbursement for classes up to $1,000 towards your career;-Commuter BenefitsWork ; Life Policy:;-10 Day minimum vacation day policyCommuter Benefits;-True Balance: Our policy on maintaining a life outside of work;-Team building events;-Company Yearly OffsiteEmail;Tijana@print.io;with resume ; a quick pitch about why you are an amazing Account Rep ; why we should hire you!"
eakout Commerce is creating suites of developer tools that enable marketplaces that have historically existed offline in antiquated industries. Our first major platform is print.io, which offers web and mobile developer tools that enable a marketplace for on-demand and inventory less manufacturing. print.io is the AWS or Twilio of the space, a $72 billion market in the US and over $700 billion globally.Our platform aims to serve 100,000;s of potential partners as either a monetization tool, a anded merchandise resource, or as a necessary piece of their business infrastructure.By integrating with Printio, companies benefit from a single point of access to the largest international network of commercial manufacturers and printers. Our International network automates the on-demand fulfillment any type of physical collateral.By democratizing access with developer tools we can enhance the worlds creativity and enable mass customization. Perks:; - Competitive salary and benefits;; - Options that could help you retire before your parents;; - Above industry bonuses based on company and individual performance;; - Choose your own workstation;; - The opportunity to do more than your peers and join an excellent team;; - Work from home a few days a week;; - A top-notch product organization with great people you can learn from; - This position will give you an opportunity to really shine in the organization by being the first full time customer support manager. You will start with a team of 5 friendly and hard working customer support team members who are anxious for you to take the bull by the horn.