Customer Care Team Member

  • HomeSuite
  • Palo Alto, CA, USA
  • May 17, 2020

Job Description

ResponsibilitiesOwn and interact with end-to-end pipeline of people looking for homes;Manage multi-channel interactions with tenants (phone, email, chat, text, etc.);Once tenants find the right rental home, help them close the dealSkill RequirementsYou need to be extremely empathetic and easy to get along with;You could sell sand at the beach;Track record of success in sales;Ability to set and achieve goals independently with little oversight;Super strong organizational skills - able to manage a million little things happening at once;You can troubleshoot and improvise;Must have a California Real Estate Salesperson License or Broker's LicenseNice to have skillsPast experience at early stage startups;Experience with consumer sales with transaction price ~$5,000 - $15,000;Customer care experienceCultural FitA burning passion to change the world;Down to earth, practical, willing to roll up sleeves and get hands dirty;Energetic;Happy to work 60+ hours per week on projects that matter;Self-confident, strong faith in your own abilityBenefitsChange the world;Fast-paced work environment;Equity ownership;;Free snacks, drinks and beer keg;Rent HomeSuite housing without paying any fee;Activity budget via

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