Zoovu makes complex look simple for 15M+ people every year.
We offer the leading SaaS platform to build and manage digital sales assistants for the web, mobile, chatbots, voice-enabled devices, and in-store use. These intelligent, conversational solutions engage buyers, ask the right questions in the right moment, and guide them to the right products, services or solutions.
There's a lot that goes into "making complex look simple", which is why we're looking for a Digital Project Manager to join our Customer Success team. This is a unique opportunity to work in our buzzing office in New York together with our team of open-minded, genuinely caring professionals with many different backgrounds.
THE ROLE - Digital Project Manager
Your responsibilities will include:
Work with clients and internal teams on a day-to-day basis to create innovative, Digital Advice experiences
Design solutions meeting client’s business goals and manage the creative and technical implementation process
Present the value of our solution to clients
Use your arsenal of tools and methodologies to enhance every project you touch and add your own conceptual and solution-oriented ideas
Build relationships with clients, understand goals and develop strategies to deliver
Gather requirements and technical specs to prepare project timelines and scope implementation efforts
Gain technical understanding our solution and understand client’s technical requirements
Run discovery sessions and project workshops to gather customer business objectives and challenges
Share ideas for further development of products and services
Skills / Experience
2+ experience in Digital Consulting, SaaS, eCommerce or IT project management
Demonstrated experience in managing issues, scope and quality while bring projects to successful completion within the cost and time requirements
Industry expertise in Financial Services, Telecom, Media & Entertainment, Retail or Electronics
University degree, preferably in commerce, engineering, information technologies or equivalent training and job experience
Functional expertise in modern online marketing and CRO
Strong interpersonal and presentation skills
Clear “achievements” vs “tasks completed”
Challenger profile - love to debate (not argue)
Relationship builder, good listener and problem solver
Autonomous, multi tasking and self starter
Keen to make a real difference in a young fast growing company
Creative and imaginative with an attention for detail
A passion for helping Brands achieve outstanding Customer Experience
What can we offer you?
International, diverse and small friendly teams
Non corporate style - no suits or chunky ties
Office in the heart of NYC
Fun and collaborative environment