WideOrbit ( http://www.wideorbit.com/ ) is the technology platform for connecting audiences and ads, everywhere. We simplify ad transactions by focusing on innovation, customer delight, and value creation. Chances are if there's an ad on your local TV or radio station, we helped put it there. Our customers include NBCUniversal, AMC Networks, Entercom Communications, Tribune Media, Gray Television, TEGNA, and many other top media companies around the world.
WideOrbiters are truly empowered to innovate at every level, in every function. We hire high energy activators, that aren't afraid to leverage their passion and expertise. And we're agile, which means you can make a difference with your career, while learning, growing and having fun!
As a Business Analyst on the WO Network ( https://www.wideorbit.com/products/traffic-network/ ) team, you 'll work to understand and internalize the linear and digital sales workflows at broadcast and cable networks. To be successful in this role, your partnership and collaboration with the Product and Development Teams are key. Together, you'll solve customer business problems by defining requirements, shepherding software changes, and skillfully documenting customers' business problems. If you enjoy having a consultative approach with customers, like to take ownership of projects, and consider yourself to be highly organized and detail oriented, this could be the right opportunity for you.
Here is what you'll do:
Consult with customers, by using your critical thinking skills and subject matter expertise, to understand their software functionality pain points. Gather and document customer requirements for new or changed features from a variety of sources and research market data in order to analyze current software needs. Define features to meet these needs.
Collaborate with the Product and Development Teams throughout the lifecycle of emerging features, to turn prototypes and ideas into a user-friendly product.
Guide multiple projects concurrently and can independently effectively managing change of scope and/or timelines to meet client and product deadlines.
Actively engage in meetings by providing thoughtful ideas to upcoming projects and contributing to the overall success of the product.
Communicate roadblocks and challenges before customer satisfaction is negatively impacted.
Exhibit professionalism and preparedness when communicating with team members, and internal & external customers.
Demonstrate proficiency in the product you are demoing and discuss functionality in detail.
Develop positive working relationships within other departments in the organization in order to meet product objectives and team expectations.
Coordinate with Tech Writers to ensure documentation is accurate and understandable.
Here is what we're looking for in a candidate:
2+ years of business analysis, software implementation, or software support experience within broadcast and cable networks
Knowledge of product management and software lifecycle and what's involved to take a product from inception design to launch
Proven ability to work successfully as part of a team while also assuming individual responsibilities
Excellent written communication skills with the ability to translate customer needs into professional technical documents.
Exhibit professional demeanor, communicating in a thoughtful and consultative way with internal and external customers
Proven ability to manage multiple projects while staying organized and meeting deadlines in a fast-paced environment
Solid sense of judgment and decision-making skills
Ability to be emotionally resilient by exhibiting grace under pressure
This position will be based in our New York, NY office. Telecommuting may be considered.
Compensation, Benefits and Perks:
Besides a competitive salary and great work environment, here are some of our additional benefits and perks:
Health insurance, 401(k) match, options, sabbatical leaves, great vacation package, work/life balance, life event benefits, casual work attire, snacks and coffee in the café, and plenty of opportunities to grow!