Forward Deployed Engineer, Pre-Sales

  • MemSQL
  • San Francisco, CA, USA
  • Sep 24, 2019

Job Description

Every prospective customer is breaking new ground in big data. Our Forward Deployed Engineers are responsible for making sure that they do this successfully with MemSQL. For this role, most of your time will be spent in pre-sales situations where you are proving our value to some of the smartest folks in the industry. To do this well you need to gracefully adapt to new environments, quickly prototype data pipelines, and have a sharp eye for performance tuning and optimizing distributed systems.Fundamentally, we represent the company;s engineering team to the customer. While we expect you to be an integral part of the sales process, customers evaluate technology on the strength of the engineering team. You;ll be the primary face of this relationship.Responsibilities:;Run Proof of Concepts. Build end-to-end, functional, real time solutions in mere days.;Pre-sales consulting. This involves building and presenting demos and technical Q;A.;Provide support to both pre-sales and post-sales customers.;Help define the future of the product based on real customer experiences.;Identify customer challenges, define technical account strategies, and implement solutions.;Manage relationships with technical stakeholders..;Up to 25% travel.Desired Skills/Experience:;Bachelors degree in a quantitative field or equivalent experience.;Strong communication and storytelling skills.;Experience translating data problems into working solutions.;Proficient in at least one scripting language.;Good troubleshooting instincts, fearless when encountering new systems and environments.;You have built a web or mobile app (success of the app is less important than the fact that you built it!).;Comfortable dealing with multiple simultaneous projects with competing deadlines.;Familiar with basic Linux sysadmin concepts and tools.;Proficiency with database administration, distributed systems, Hadoop or Spark a plus.