Work matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. That’s why we put people at the heart of everything we do.
People matter. Our people have a passion for learning, building, and innovating. Whether you’re an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
Benefits Manager – Americas
Come join the Global Benefits team and work with a talented and fun group of Total Rewards professionals building meaningful programs for our employees and their families.
Proactive, eager, energetic, team player who works well both independently and in collaboration with other members of the team
Vendor selection & management, performance/service adherence
Analysis of health plan & Rx plan utilization, renewals, trends & insights and recommendations based on data
Understand market trends and ensure compliance with state/federal requirements related to health plans and time off
Member of core team determining short & long-term Benefit & Perks strategy for ServiceNow including programs & offerings, systems, point solutions, communications & branding
Member of M&A due diligence and acquisition integration team
Manage Ben Admin Platform Reimplementation
Building creative and innovative solutions
Partner with internal and external teams and other necessary stakeholders; determine metrics and meet & deliver goals for programs/projects
Provide back-up coverage for program managers as needed
Special projects, as required
What you bring to the team
10+ years of relevant experience
Strong program and vendor management capabilities
Ability to think strategically and objectively to deliver on goals, identify needs and close gaps in policies and/or practices
Current on industry trends, federal & state compliance requirements and employee interests & feedback
Experience with Benefit Administration and Ben Admin Platforms & Software
Ability to work both independently with minimal direction and collaboratively across multiple functions, and to be effective at influencing across virtual/cross-functional teams
Ability to juggle many projects at once; not afraid to wear multiple hats - no job too small or too large
Effective project management / time management skills
The ability to determine when issues need to be escalated, and what the right path of escalation should be for a positive outcome
Excellent verbal and written communication skills
EEOE Statement Section
ServiceNow’s EEOE statement is automatically added to each U.S. based job description.