We are looking for an outgoing, experienced individual to join our team as a General Manager. This position will be responsible for directing the daily operations of the restaurant, and operating it in accordance with prescribed policies and practices. The individual we hire will make the key decisions for the restaurant they manage.
Principal Duties and Responsibilities:
Plan and ensure the professional growth & development of the Management team and crew members.
Assess all restaurant employees’ performance via regular performance reviews and ongoing training and coaching.
Demonstrate and train superior customer service skills to guarantee guest satisfaction.
Coordinate and lead restaurant-level meetings, and attend managerial meetings and courses for continued development.
Understand the restaurant’s budget in planning, staffing, marketing, and sales objectives.
Complete full weekly inventory and food orders, as well as daily cash management functions (cash reports, deposits etc., in its entirety)
Complete weekly schedule for all restaurant personnel, considering proper staffing levels for seasons and peak business periods.
Know and manage compliance with federal, state and local labor laws and ensure the restaurant is completing regular safety / cleaning / operations checklists to guarantee guest satisfaction and readiness for restaurant inspections.
Oversee daily maintenance of all equipment, stock areas, sales areas, building and grounds.
Conduct random morning, afternoon, and evening visits to ensure compliance with store policies and procedures.
Knowledge, skills and abilities normally required for successful performance for this position:
2+ years experience in a food service/retail environment
2 or 4 year degree, or equivalent work experience
Strong interpersonal and leadership skills
Judgment, tact, and diplomacy to effectively resolve conflicts
Intermediate PC skills - ability to use basic word processing and spreadsheet software for internal communications and data analysis
See what is brewing at Dunkin’ Go online: https://nowhiring.com/DunkinWI/
Fun, Fast-Paced Environment
Discounts on Meals and Purchases
Discounts at Relative Companies (gas, wholesale)
Awards for Employees at Each Year of Service
Regular Employee Contests for Cash and Prizes
Internal Referral Program
Free Coffee or Fountain Soda During Shifts
Paid Vacation Days
This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC.You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license
Job Type: Full-time
Management: 1 year (Required)
United States (Required)
Paid time off