Covetrus - Portland, ME
Covetrus is a global animal-health technology and services company dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We’re bringing together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine. Covetrus is headquartered in Portland, Maine, with more than 5,000 employees, serving over 100,000 customers around the globe.
The Product Business Analyst?plays a vital role in the overall creation of requirements, documentation, and development of current and future software products across multiple Agile Software Development Teams. This position works in alignment with Product, other Covetrus technical teams, and is highly interactive with the Commercial business partners. The scope of the role includes requirements gathering and documentation,?collaborating with business, product, and engineering teams to understand customer needs and assist development and quality engineering teams to translate requirements into actionable, testable user stories. Primarily, this role supports large, strategic initiatives – from ideation through delivery.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Become a Subject Matter Expert on the Domains assigned, working across Product Engineering Teams.
Gather and document requirements from both internal and external customers
Assist with identifying?workflow and process gaps and issues?
Organize and conduct?requirement reviews with stakeholders and development teams
Coordinate cross-functional requirements across teams- ensuring interdependencies are documented, understood, and communicated.
Work with?product and development?managers?to ensure?sprint and release plans?demonstrate traceabiility
Drive a tenacious focus in validating that what the team is building will meet the needs and demands of our customers
Participate in and foster a working environment where creativity, innovation, ownership and teamwork are encouraged and rewarded
EDUCATION AND/OR EXPERIENCE
Bachelor’s Degree preferred or equivalent combination of education and experience.
A minimum of 3 years experience in business analysis, technical writing or related fields with demonstrated requirement elicitation, customer journey mapping, and business process modeling strongly preferred.
Industry experience in technology-enabled healthcare, animal health, and pharmaceutical sales is highly desirable.
CERTIFICATES, LICENSES, REGISTRATIONS
We appreciate Agile and BA-specific certifications.
COMPETENCIES (SKILLS AND ABILITIES)
Solid business networking and customer relationship skills.
Ability to meet targeted goals; strong organizational skills; attentive to detail.
Experience in a dynamic, fluid and exhilarating AGILE working environment.
Knowledge of multiple BA techniques and skills required to effectively deliver customer-oriented solutions.
Exceptional communication, presentation, active listening, analytical, and problem-solving skills
Ability to think critically and creatively to contribute in a team environment
Strong time-management skills; excellent follow up skills required
Proven ability to effectively communicate with internal and external management; and work collaboratively with interdepartmental teams to achieve desired results
Must be self-motivated, work well under pressure and be eager to succeed in a competitive, results-oriented environment.
PHYSICAL DEMANDS/WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pet-friendly office environment.
Extensive computer use.
Some business travel required (less than 25% of time).
Covetrus is an equal opportunity/affirmative action employer. It does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated with undue hardship, sex, sexual orientation, age, citizenship, marital or veteran status, or any other legally protected status.