Salesforce Advisory Manager - MuleSoft

  • Accenture
  • Detroit, MI, USA
  • Sep 02, 2021

Job Description

Accenture’s Salesforce practice, and we live to see what this platform can do. Since we were one of the first on the scene, we’re the largest global Salesforce practice, not to mention one of the best. The numbers don’t lie: we’ve got over 16,000 skilled pros, and we’re Master Certified in all 12 industries and clouds. We use tech like Lightning, Einstein, and Bolt to build stronger, better relationships with customers. And we’re always learning. We’re building the smartest team on the planet, and helping our people with new skills, training, and support to get over 4,200 certifications including Certified Technical Architect (CTA). Visit us here to find out more about Accenture's Salesforce practice. You are: A highly organized problem-solver. You bring a “can-do-and-so-can-you” approach to every project or challenge, which inspires everyone on the team to do their best work. You know that collaboration is the key to workstream happiness, so you look for ways to share and source best practices. If there’s a new way to do something that improves outcomes for Oil & Gas, Utilities, Chemicals, or Natural Resources clients, you’ll find it. The work: Engage across all workstreams – technical, reports, conversion, change management and project management Collaborate with other teams to better serve clients and manage workstreams, either as a peer or in a supervisory role Stay open to tackling any aspect of the workstream for the greater good of the project Find new, creative ways to adapt existing methods, tools and procedures to better serve clients Check business requirements for the best configuration solutions, keep records of your findings and document other stages – from solutions and impacts to alternatives and final decisions Advise clients on the impacts of SaaS adoption to their governance and operating models, and helping client plan for and/or implement change Help your clients and team stay up on regulations, trends, and innovations in your field Be ready to build those air miles with frequent weekly travel: Monday-Thursday as needed Here’s what you need: At least 2 years with one or more of the Oil & Gas, Utilities, Chemicals or Natural Resources industries Minimum of 5 years of progressive experience in strategy, advisory, project management, team management leading high performing teams, and business analysis in full lifecycle technology engagements Minimum of 5 years of CRM experience ( preferred) in a professional services/consulting or industry setting with exposure to a minimum of 1 full life cycle Salesforce and MuleSoft implementations At least 5 years with one of the following functions: § Sales § Field Service § Analytics § IoT § Customer service and support § Marketing § eCommerce § Supply Chain § Service Management § Configure, price, quote (CPQ) Bachelor’s degree Bonus points if you have: Strong project management skills with a proven ability to estimate, plan and effectively execute and control projects to deliver agreed upon scope on time within budget Excellent communication skills and habits, demonstrating skills in building client relationships, sharing and explaining complex concepts, creative and pro-active thinking, and situational adaptation of these skills Strong leadership skills, including the ability to facilitate team and client meetings effectively and to deliver constructive feedback One or more certification related to Salesforce Cloud processes, sales, service and/or architect level Important information Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture. Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities. Equal Employment Opportunity All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.