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A highly organized problem-solver. You bring a “can-do-and-so-can-you” approach to every project or challenge, which inspires everyone on the team to do their best work. You know that collaboration is the key to workstream happiness, so you look for ways to share and source best practices. If there’s a new way to do something that improves outcomes for Oil & Gas, Utilities, Chemicals, or Natural Resources clients, you’ll find it.
Engage across all workstreams – technical, reports, conversion, change management and project management
Collaborate with other teams to better serve clients and manage workstreams, either as a peer or in a supervisory role
Stay open to tackling any aspect of the workstream for the greater good of the project
Find new, creative ways to adapt existing methods, tools and procedures to better serve clients
Check business requirements for the best configuration solutions, keep records of your findings and document other stages – from solutions and impacts to alternatives and final decisions
Advise clients on the impacts of SaaS adoption to their governance and operating models, and helping client plan for and/or implement change
Help your clients and team stay up on regulations, trends, and innovations in your field Be ready to build those air miles with frequent weekly travel: Monday-Thursday as needed
Here’s what you need:
At least 2 years with one or more of the Oil & Gas, Utilities, Chemicals or Natural Resources industries
Minimum of 5 years of progressive experience in strategy, advisory, project management, team management leading high performing teams, and business analysis in full lifecycle technology engagements
Minimum of 5 years of CRM experience (Salesforce.com preferred) in a professional services/consulting or industry setting with exposure to a minimum of 1 full life cycle Salesforce and MuleSoft implementations
At least 5 years with one of the following functions:
§ Field Service
§ Customer service and support
§ Supply Chain
§ Service Management
§ Configure, price, quote (CPQ)
Bonus points if you have:
Strong project management skills with a proven ability to estimate, plan and effectively execute and control projects to deliver agreed upon scope on time within budget
Excellent communication skills and habits, demonstrating skills in building client relationships, sharing and explaining complex concepts, creative and pro-active thinking, and situational adaptation of these skills
Strong leadership skills, including the ability to facilitate team and client meetings effectively and to deliver constructive feedback
One or more certification related to Salesforce Cloud processes, sales, service and/or architect level
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture.
Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
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Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.