General Manager

  • HP Hotels
  • Columbus, IN, USA
  • Nov 12, 2019

Job Description

HP Hotels is a third-party management group with a portfolio of more than 40 hotels in 17 states comprised of Hilton, Marriott, InterContinental, Choice, and Independent full-service, lifestyle, and select-service hotels. With significant expertise in operations, asset management, and profitability, HP has earned preferred hotel management company status with name brand hotel chains while ranking among the Top 50 largest Hotel Management Companies in the United States. The General Manager is responsible for the day to day operation of the hotel with an emphasis on sales, financial management, development and training of employees, and quality assurance. Delivers results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on business revenues, guest and associate satisfaction and effectiveness and efficiencies. Maintains a quality product. Ensures exceptional guest/employee relations. Maximizes room revenues by anticipating and planning for market shifts; develops and monitors strategic marketing prospects; develops, implements and monitors annual business and marketing plans and participates in appropriate national marketing efforts. Develops and maintains rapport with key community contacts to ensure a visible presence in the local community. Oversees the security function to ensure a safe and secure environment for guests, employees, and hotel assets. Maintains a proactive human resources function to ensure employee motivation, training and development, wage/benefit administration and compliance with policies and procedures and labor regulations. Monitors the performance of financial and operational plans for the hotel which support the overall objectives of the corporation. Develops the annual budget and makes recommendations for capital improvements to enhance the assets of the company and brand loyalty. Performs other duties as required. QUALIFICATIONS Bachelor's degree or equivalent hotel and management experience. Experience as a General Manager at a similar hotel A proven track record of meeting budgets, an understanding of P&L statements, budgets, and cost/inventory control. Yield management experience preferred and a sales background is a plus. Excellent communication, problem-solving and PC (Windows-based software) skills will be required. Proven track record of service and financial success. We administer pre-employment drug testing and background checks. We Make A Meaningful Difference In The Lives Of Our Team Members, Who In Turn Deliver Memorable Customer Experiences And Produce Exceptional Results For Our Owners EOE