Senior Sales Engineer

  • Shopgate
  • Austin, TX, USA
  • Mar 25, 2020

Job Description

YOUR MISSION: Reporting to the Director of Sales, you’ll leverage your deep retail and solution SaaS industry knowledge to educate our prospects and inspire confidence in our omnichannel e-mCommerce offerings. Your efforts will help our Sales team achieve their sales quotas and objectives, ultimately increasing conversion and helping accelerate revenue growth. WHAT YOU’LL DO ON A DAILY BASIS: Become an expert on the Shopgate product solution, available apps, rest APIs Represent Shopgate as a technical leader in strategic sales opportunities, advise customers on what is possible with our omnichannel commerce platform. Provide product demonstrations to strategic opportunities, and create compelling business cases for top enterprise prospects through the use of cost/benefit modeling and ROI analysis Educate prospects on omnichannel mCommerce recommendations and best practices Lead consultative Solution Audits for top prospects Become a trusted technical resource and mentor for the organization Assist the Director of Sales with the development and execution of strategic plans and with the day to day operations Engage closely with our Technology Partners and support the evolution of the Shopgate solution Achieve quarterly and annual objectives defined by leadership Translate system architecture trends into product requirements Act as the primary Pre-to-post Sales technical leadership for our most strategic opportunities, advising merchants from front-end Audit to solutions to implementation to launch Influence sales strategies and practices by building excellent working relationships with leaders and colleagues across the business Manage multiple concurrent high visibility projects with a high degree of accuracy Monitor and report on applicable new technology and technology-related trends THE RIGHT FIT: 5+ years experience as a technical leader or advisor in the eCommerce space with 10+ years experience in the SaaS industry B.S. Computer Science, Software Engineering Strong knowledge of web technologies including HTML, CSS, JavaScript, and JSON. Comfortable with a consultative presentation to C-level business executives as well as detailed, in-depth discussions with a technical audience Experience with commerce solutions and applications including POS, order management, ERP and payment gateways Sales methodology and Solution selling training a plus Charismatic and energetic self-starting personality Ability to collaborate with and motivate multiple groups toward accomplishing a task Experienced in solution architecting, project scoping and product demonstration skills Strong verbal, presentation, written, and organizational skills with a passion for winning