RCN Corporate Sr. Sales Engineer is the technical lead supporting the New York Enterprise and GEMS teams with a focus on Ethernet Services, Dedicated Internet Access (DIA), Private Networking Solutions, Voice solutions, including Digital Trunking and Hosted Voice, and Dedicated Video Transport. The Sales Engineer will provide consultative pre-sales technical support, working with the account teams to develop proposals and recommend solutions to meet customer business requirements.
Attend customer meetings in person and via the phone/web.
Prepare technical proposals and presentations in conjunction with Sales Executives, which may include preparation of network topologies, network drawings, technical specifications, and assisting with the development of pricing requests.
Builds relationships with customers serving as the technical liaison from pre-sales to post-sales.
Analyzes customers business needs and develops strategies based on knowledge of customer’s current communications network, equipment and business on how company can competitively meet customer’s needs.
Follows industry technology trends through self-study and formal training.
Participate in strategic and tactical account planning.
Lead cross-market and corporate engineering team to support regional/national inter-market opportunities.
Provides technical training and development to support the Corporate Account teams.
Perform other support duties, as assigned.
Desired Skills and Experience
Skill & Abilities
Requires a professional demeanor and appearance with strong verbal and written communication skills
Proven analytical and problem solving skills with demonstrated ability to multi-task and work in a team environment
Knowledge in IP routing and switching, Internet and MPLS-VPN architecture, Voice and VoIP technologies and products, and Ethernet technologies and products
Experience with Time Division Multiplexing (TDM), Course Wave Division Multiplexing (CWDM), Dense Wave Division Multiplexing (DWDM)
Minimum 10 years’ experience supporting telecommunications services to Enterprise accounts
Must have a proven track record of building and executing technical solutions and sales strategies to penetrate, close, and manage Enterprise accounts
Experience in strategic account positioning with Executive level
Strong Computer Skills – including working knowledge of MS Office products, Databases, Visio
Experience with various CRM tools
Attention to detail with good organizational capabilities
Ability to prioritize with good time management skills
Education & Certifications
Bachelor's degree (B.A. or B.S.) from four-year College or University; or equivalent training, education and experience
Industry certifications for Cisco such as (CCDA, CCNA, CCIE) or Juniper (JNCIA/ENT) preferred or equivalent
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing