Brainlab is currently recruiting a Clinical Specialist in the Surgery Business working in Durham, Chapel Hill or Raleigh, NC.
Job: Clinical Specialists work with client’s physicians and other medical personnel to provide clinical guidance and product support in real time during surgery.
Provide on-site consulting, guidance and assistance to physicians and OR personnel by evaluating options and problem-solving during surgery in order to maximize IGS (Image Guided Surgery) product efficiency and usage
Analyze, resolve and repair product issues through detailed analysis and utilization of engineering expertise
Direct and assist Radiology staff in performing necessary scans prior to surgery
Educate/train physicians and hospital personnel, including OR staff, Radiology, Central Sterile Processing, Biomedical and Information Technologies staff, on the use of IGS products and services
Develop and conduct training programs for hospital staff enabling them to implement in-house training
Act as primary customer liaison, maintaining contact with customer, assessing satisfaction and usage levels, and working to increase revenue via the sale of spare parts, upgrades, etc.
Work closely with the Senior Application Consultant, Area Account Manager, Key Account Manager and Marketing Manager on market transparency, upgrade initiatives and R&D projects
Utilize engineering expertise to contribute to the quality improvement process by recommending product modifications
Attend meetings and trade shows to demonstrate and promote IGS products and services
Keep abreast of developments regarding Brainlab and competitive IGS products and services via ongoing training and individual research and analysis
Perform other duties and responsibilities as required
B.S. in Biomedical Engineering, Biomechanical Engineering, Bioengineering, Clinical Engineering, or Nursing required
1-3 years experience in a technical support role preferably for a healthcare company or Provider
1-2 years sales experience with healthcare company preferred
Knowledge of surgical procedures, anatomy and medical terminology preferred
Proficient in the use of PC software applications including Microsoft Office
Self-motivated, detail oriented and a proven history of ability to make independent decisions
In return for the experiences listed above we will provide a business casual environment, competitive compensation package including medical, dental, life, LTD, STD, and matching 401k benefits and much more.
Visit us at: www.brainlab.com
No phone calls - please.