The Manager is an energetic leader who displays operational excellence in every area. Morning, noon, and night, we rely on Site Managers to take full responsibility for managing all areas of the store. A good manager sets the tone, stays calm under pressure, inspires a customer oriented team, and creates a culture of respect and collaboration.
The Site Manager directs and maintains complete and proper operation of their retail facility that operates 24 hours a day, 365 days a year. The Site Manager works with the Area Manager and Food Service Manager to ensure that Company policies and procedures are practiced in a manner that is consistent with company standards and that all applicable laws are followed.
What Youll Do
Set an example in excellent customer service by ensuring efficient and courteous customer transactions in a friendly environment.
Ensure Company cleanliness and appearance standards are maintained.
Perform human resource functions including staffing, training, creating work schedules, and supervising all employees, while following Company HR policies and applicable laws.
Maximize sales through proper execution of Company initiatives while controlling manageable operating expenses within Company guidelines.
Work with vendors in a professional manner, and address customer complaints promptly and politely.
Complete required bookwork and related tasks, and provide essential documents to Company offices.
What Youll Need
Ability to communicate effectively with employees, customers, supervisors, and vendors, in a courteous and professional manner
Ability to pay close attention to detail, adapt well to change, and multi-task
A valid drivers license and the ability to drive your personal vehicle to perform work related activities
A college degree or similar experience and a minimum of two (2) years in a retail or restaurant environment with experience in supervising and training staff
Basic computer skills and software knowledge (Microsoft Word, Excel, and email)
Must be able to work any area of the restaurant when needed and operate a computerized Point of Sale system. Position requires bending, standing, and walking, the entire workday.
Ability to lift weights up to 50 lbs., and frequently carry weights up to 10 lbs.
Brand: Shell Oil
Address: 21445 Perry St Big Rapids, MI - 49307
Property Description: 4050-Perry St-Big Rapids, MI
Property Number: 4050