Wave Distribution Clerks

  • Thirty One Gifts
  • Flower Mound, TX, USA
  • Sep 02, 2021

Job Description

We’re Hiring Wave Clerks for A and C Shift at Our Distribution Center in Flower Mound, TX! At Thirty-One Gifts, we’re in the business of empowerment. For 15 years, we’ve offered fun and fashionable personalized totes, thermals and home organization solutions, but more importantly, we’ve given thousands of women the chance to achieve their goals by running their own small business. We’re looking for people who share our mission to join our clean, partially climate-controlled Distribution Center team in Flower Mound, Texas, and provide our sales field with the tools they need to succeed including our Customers with the Thirty-One products they love. As a Thirty-One Gifts employee, you’ll be part of a welcoming culture that’s equal parts hard-working and fun-loving, with a generous benefits package and perks like employee celebrations, volunteer opportunities and free and discounted products. We’re passionate about making our employees feel celebrated every day, because we know that people thrive when they love where they work! A Shift Schedule is: Monday - Thursday (6:00am – 4:30pm) C Shift Schedule is: Friday – Sunday (6:00am – 6:00pm) The Wave Clerk will be responsible for identifying and systematically allocating orders from WMS (Warehouse Management Systems) and making them available for picking and closure. Duties included but not limited to: consistent communication with operations, compiling and arranging data, maintaining orderly records and files, inputting data from assigned production areas, verifying data accuracy, and generating basic reports as instructed. Daily Operations: Identify orders with WMS to be waved within service-level guidelines Utilize WMS to systemically allocate (Wave) the orders for picking within service-level guidelines Prepare reports as required for daily metrics as designated Identify aged orders within a wave using open order reports Validate specific items within an order Ensure all orders are manifested (i.e. waves are closed) Problem Solving: Utilize WMS to identify issues within any orders to be waved and document them Identify any and all orders that that have SKU’s requiring resolution in a timely manner Utilize WMS to identify issues within aged orders and document them Locate aged orders out on production floor (Picking, Monogram, Consolidation, etc.) and determine status Utilize various systems (UPS, FedEx, Sales Force) to track and document problem orders. Communication: Responsible for the reporting of all open waves to all Operational Departments Responsible for gathering metrics associated in all production areas as well as communicating any and all discrepancies in a timely manner Follow-up and validate all communicated information with Operational / Support Departments across the network to ensure timely resolution of problem orders Document aged orders and communicate/deliver the information to the appropriate Operational Departments for resolution The right candidate will have: High School Diploma or GED 1-2 years in a Warehouse environment Ability to read, understand, and follow directions/instructions Ability to interpret material Ability to effectively communicate with associates and management Very well versed in word processing and spreadsheet applications as well as communication software (Excel, Word, Microsoft Office, Internet Explorer, etc.) Ability to operate all normal office equipment Have basic math skills Have appropriate hand-eye coordination to operate office equipment Stressful situations will occur frequently Office and warehouse environment Able to lift 30 pounds Able to sit for long periods of time in front of PC Self-starter Sharp, fast paced learning abilities Ability to multitask Preferred Qualifications: Warehouse Management System experience