Viant’s Operations Team is responsible for managing and retaining the revenue our sales people generate by ensuring ad campaigns meet our client's marketing objectives. They provide sales support and manage all aspects of client advertising campaigns, from coordinating delivery of creative assets from the client, activating the campaign, and measuring its performance, while keeping stakeholders updated on campaign status. This includes aiding the sales office in the initial planning, implementation and optimization of each account in order to ensure expected delivery and client satisfaction.
About the role:
The Digital Ad Operations Coordinator is the person that works behind the scenes to facilitate the placement of the digital ads you see on computer, phone and TV screens. As a Digital AdOps Coordinator, you will develop knowledge of digital advertising metrics, data, and technology to analyze reports and ensure proper delivery and performance of digital ad campaigns. This is the perfect position for someone that's interested in learning the operational side for digital media with a focus on data analysis.
What You'll Be Doing/Learning:
Manage workflow processes that are used to sell, input, serve, target and report on the performance of online ads
Monitor campaign performance to ensure client KPI’s are met and budgets are delivered in full
Create campaign performance reports outlining insights and providing optimization recommendations
Develop a deep understanding of multiple technology platforms to manage and troubleshoot campaigns
Collaborate with internal teams to understand and deliver on client expectations and KPI’s for each campaign
What We're Looking For:
Hunger, drive and grit to thrive in a fast-paced, entrepreneurial environment
Comfort with ambiguity, flexible and adaptable to constant change
An analytical mind that can pick up on the basics of Excel for reporting campaign performance
A curious nature that’s interested in learning new concepts and technologies, as well as getting to the root of a problem
The ability to be resourceful and find creative solutions to different challenges
Excellent customer service and communication skills to be able to communicate with different personality types
A sense a urgency without compromising attention to detail or quality of work
Willingness to review and make changes to priority campaigns outside of regular business hours to ensure success
Competitive Salary and Bonuses
Paid benefits for the employees:
Medical, Dental, Vision, LTD, Life insurance/AD&D
Paid parental leave
Summer “Work from Anywhere” Fridays
Health and Wellness programs
Employee discounts – e.g. gym memberships, wireless plans, entertainment tickets
Fully stocked kitchen
Casual Office Atmosphere
Commuter Benefits Program
Ongoing Education & Training
Company Sponsored Events & Team Building Experiences
About Viant / Adelphic:
Founded in 1999, Viant Technology LLC is a leading global people-based advertising technology company, enabling marketers to better plan, execute, and measure their digital media investments through our cloud-based platform. Built on a foundation of people instead of cookies, the Viant Advertising Cloud™ provides marketers with access to over 1 billion registered users globally, one of the largest registered user databases in the world, and infuses accuracy, transparency, reach and accountability into cross device advertising.
Adelphic, part of the Viant Advertising Cloud™, is a mobile and cross-channel programmatic advertising solution connecting brands to audiences and enabling meaningful engagement with individual consumers. Our technology delivers the most valuable resource in the mobile marketing industry: audience identification, segmentation and targeting without the need for a persistent identifier. Our solutions cut across multiple technologies - mobile, big data, cloud computing, and machine learning.
Viant’s culture is a unique combination of strong leadership, ambition, collaboration, and fun, with incredible growth opportunities for our employees! We offer a fast-paced work environment, with a strong focus on employee engagement, recognition, and development. With a commitment to innovation from the top down, Viant continues to remain ahead of the curve in the rapidly changing ad tech marketplace. This creates a very exciting workplace that allows our employees to continuously expand their knowledge in all facets of digital marketing, while becoming industry thought leaders.