Auto Damage Field Inspector

  • Alliance Inspection Management, LLC
  • Northglenn, CO, USA
  • Sep 02, 2021

Job Description

Title: Auto Damage Field Inspector Reports to: Area Manager I. Summary This is an exciting, challenging and highly visible position. The AiM Auto Damage Field Inspector conducts mobile, used vehicle inspections within a designated geographical area. The field inspector will perform a variety of different inspections ranging from off-lease vehicles at a lessee’s home or business to major damage vehicles on behalf of an insurance provider. The field inspector will also be cross-trained to perform dealer floor plan audits on behalf of automobile finance companies. The field inspector must maintain high ethical/company standards and policies when conducting inspections and audits on behalf of AiM. All field inspectors are provided with a company vehicle, equipped with GPS technology, subject to satisfactorily meeting all AiM standards/requirements upon being offered a position. II. Essential Duties and Responsibilities Vehicle inspections – The field inspector drives to locations such as homes, offices, and other fixed sites to perform used vehicle inspections. A field inspector must accurately assess vehicle condition, estimate value of required repairs (using damage estimating software), document findings in a condition report, and transmit completed reports after each inspection. Dealer Floor Plan Audits -The field inspectors will be cross-trained to perform dealer floor plan audits based on geographical area and need. The field inspectors will be responsible for a physical count of vehicles, in addition to an audit of dealer’s records including the sale, disposition and proceeds of the vehicles in question. The field inspectors will be responsible for reconciling dealer and AiM customer physical counts, and in some cases, facilitating payment from dealer to the finance company. Performance Expectations - Document and record vehicle damages, utilizing proprietary inspection and damage estimating software with laptop computer and digital camera. The field inspectors will be expected to electronically report status of his/ her assignments during the day using AiM’s proprietary scheduling and routing software in order to maintain high productivity each work day. Customer Engagement - The field inspectors will be the front line in regards to face-to-face interaction with AiM’s clients including their dealers and lessees. This position will require an increased level of customer service skills combined with a heightened sense of professionalism. Other - Perform additional duties as required by the Company. Make continuous recommendations to improve quality and efficiency. Regular Attendance and Availability III. Supervisory Responsibilities On occasion, field inspectors may be asked to train new hire field inspectors and supervise group dealer audits. IV. Required Skills The ideal candidate should display the following skills: Teamwork – Balance individual and team responsibilities. Highly Motivated - Ambitious and open to working in fast paced environment. Attention to Detail – Looks for ways to improve and promote quality. Good Communication Skills - Both oral and written Time Management - Ability to manage individual workday and work independently from home with minimal supervision. Ability to exercise independent judgment and discretion, and to conclude as to inspection and audit findings. Advanced Computer Skills – Knowledge of basic hardware, operating systems, software and overall functionality with a computer (i.e. email, media download/upload, internet, etc…) V. Qualifications Education High school or GED equivalent required Some college level courses and/or technical courses (particularly in the automotive industry) preferred, but not necessary. Experience Minimum 4 years of consistent, full-time work experience General knowledge of automotive components preferred. AiM will train the ideal candidate. Automotive Estimating/ Repair a plus Experience working independently or with limited supervision VI. Essential Physical Requirements Work Conditions Must meet all physical aspects to be able to successfully complete the vehicle inspection routine including: Bending/ Kneeling Walking Standing Lifting (up to 25 lbs.) Climbing Getting in/out of vehicles Must be able to work outside in all weather conditions (heat, rain, cold, snow, etc.) Must be able to work extended hours including weekends and holidays if needed Must be able to safely operate a Motor Vehicle Possess a valid state issued driver’s license Good driving record with no more than one moving violation in the last three years Must be 21 years or older due to car rental regulations VII. Pre-Employment Screening Motor Vehicle Report (MVR) review (driving record from state DMV) Criminal background screening Drug Test All candidates considered for employment must satisfactorily pass all elements of the pre- employment screening before a formal offer can be made. VIII. Travel The position requires occasional overnight travel to assist with special projects or increased volumes. Employees are provided a company vehicle and a gas card that they use for work and personal use for a minimal fee. VIV. Classification This position is non-exempt (hourly) and eligible for overtime. Full Time Field Service Manager (30 or more hours per week) are eligible to participate in AIM’s benefit plans, including medical, dental and 401k (upon completion of the first 60 days of employment, beginning on the first of the next month; 90 days for 401k). AiM provides equal employment opportunity without regard to an applicant’s race, sex, pregnancy, sexual orientation, age, physical or mental disability, medical condition, religion, or veteran status. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on AiM. Please inform us if you need assistance completing any forms or to otherwise participate in the application process. To comply with Federal law, Alliance Inspection Management LLC, participates in E-Verify. #ZR

Experience

Required 1 year(s): Experience working independently or with limited supervision 2 year(s): consistent, full-time work experience Preferred 1 year(s): Automotive Estimating/ Repair 1 year(s): General knowledge of automotive components preferred

Education

Required High School or better Preferred Some college or better

Licenses & Certifications

Preferred Auto Service Auto Repair

Skills

Preferred Team Player Sense of Urgency Planning/Organizing Leadership/Management Skills Flexibility Dispatch/Customer Service Skills Detail Oriented Computer/Technical Literacy Communication Skills Analytical Ability to Multi Task

Behaviors

Preferred Functional Expert: Considered a thought leader on a subject Leader: Inspires teammates to follow them Loyal: Shows firm and constant support to a cause Team Player: Works well as a member of a group Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred Job Security: Inspired to perform well by the knowledge that your job is safe Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work Self-Starter: Inspired to perform without outside help Growth Opportunities: Inspired to perform well by the chance to take on more responsibility Goal Completion: Inspired to perform well by the completion of tasks Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business