SN Mng Support Technician

  • DeKalb County School District
  • Tucker, GA, USA
  • Sep 02, 2021

Job Description

School Nutrition (820) Address: 1780 Montreal Road, Tucker, 30084 Walker, Connie Job Posting #: 2357-2019 Status: Open For Hire Expected Start Date: 08/26/2019 Date Posted: 08/20/2019 Last Change Date: 08/20/2019 Expires: Until Filled Shift Time: Full Time Days/Yr: 246 Hrs/Day: 8.000 Location Comments: The DeKalb County School District is seeking an experienced and professional Technology Support Manager. Job Description: The material contained herein is subject to change. All open positions offered by the DeKalb County School District are subject to specific job requirements. The DeKalb County School District is an equal opportunity employer, and all hiring decisions are subject to federal, state, and local employment laws and regulations. Title: School Nutrition Technology Support Technician Under general supervision, administers monitors and maintains the integrity of the School Nutrition Services Information Technology System for Central Office personnel and School Nutrition Program (SNP) Managers. Essential Functions: The following duties are representative for this position. The omission of specific statements of duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Provides training to Central Office and school-level staff as on School Nutrition Program Software modules. Monitors and updates student meal data to ensure Central Office and school-level data is accurately recorded for compliance with Federal and State regulations. Maintains site assignments and communication of data for State and Federal reporting. Provides technical assistance to Central Office and site-level SNP Managers on meal accountability operating procedures. Updates customer credit limits and monitor dashboard. Monitors and creates new customer accounts, school-level prepayments, adjustments, and refunds at the school-level. Configures and installs point of sale terminals, design point of sale keyboard items, design templates for various levels of operation and publish data to school-level sites. Implements and monitors Software Control Management Procedures and Logical Access for Users. Assist SNP Network Administrator in monitoring staff access to data based on areas of responsibility. Oversees School Nutrition Services Help Desk and other software functions such as software applications and modules functionality; Free & Reduced application processing and meal online prepayments. Communicate back-of-house menu related questions to applicable Central Office staff. Performs other duties as assigned. EDUCATION AND/OR EXPERIENCE: High school diploma or GED equivalent required. Minimum of three (3) years in Computer Science, Information Technology, Database Management or closely related experience and demonstration for proficiency necessary to perform the duties for the position. CERTIFICATES, LICENSES, PERMITS: ServSafe &/or specific School Nutrition Program Software certifications. INTERESTED APPLICANTS MUST COMPLETE THE FOLLOWING STEPS: (1) Submit an on-line application via the PATS website @; (2) Select a job posting; and (3) Attach your resume. Please go to your “To Do” list and click on the link underlined in blue to attach documents. 12.9.13 Required Qualifications The following information will be requested during the course of the online application. Failure to provide full information will disqualify your application from consideration. Application Security Minimum eReference Common Preferred Post Preferred The DeKalb County School District does not discriminate on the basis of race, color, religion, sex, national origin, age, veteran status or disability in any of its employment practices, educational programs, services or activities. Individuals who desire accommodations on the basis of a disability should contact any Human Capital Administrator.