Are you ready to explore the corporate side of retail? Then try TJX on for size. You’ll join a Fortune 100 company and the leading off-price retailer of apparel and home fashions in the U.S. and worldwide. At TJX, we are proud that, for 40 years, we have been providing amazing value to our customers, but the merchandise we sell is just part of our story. We believe our Associates bring our business to life, and we aim to support them by making TJX a terrific place to work. We are committed to leveraging the differences among our Associates, and believe that the diverse skills, experiences and background that they bring into the organization will help us continue to succeed.
Our retail chains include TJ Maxx, Marshalls, HomeGoods, Sierra Trading Post and Homesense, as well as tjmaxx.com and sierratradingpost.com in the U.S.; Winners, HomeSense and Marshalls in Canada; TK Maxx in the U.K., Ireland, Germany, Poland, Austria and the Netherlands, as well as Homesense and tkmaxx.com in the U.K.; and TK Maxx in Australia. In 2018, we had over $39 billion in sales, more than 4,300 stores, and 250,000 Associates. As a retailer committed to growth, success is always in style at TJX!
TJX is looking for a talented executive leader to join our North American Selling and Store Operations Solution Delivery team as the Assistant Vice President Director for Selling & Payments Solutions. Using knowledge of industry best practice and IT delivery leadership skills, you will lead teams to deliver solutions to our rapidly growing US and Canadian divisions. Successful applicants will have experience establishing and executing the strategy, defining products, building and leading cross-functional teams, and communicating to a large number of senior level stakeholders. You’ll also need to be able to communicate clearly and effectively to all levels of the company, both in writing and in meetings.
On this team, you’ll get to wear many hats, work fast and smart, and iterate quickly. We are looking for someone who is ready to take ownership of a strategic business priority and join a tightly-knit team tackling a very interesting and challenging opportunity.
Responsible for the Selling & Payments applications supporting stores in all North America divisions
Provides leadership and IT strategic direction for the end-to-end product, delivery, and technical oversight of capabilities for Selling & Payments Solution Delivery business domains.
Partners with senior business leadership globally to address business needs. Collaboratively develops divisional & North America roadmaps to drive business value and is accountable for the on time and on budget execution of epics/projects/programs, within agreed upon scope and quality measures.
Responsible for solution delivery & product teams in support of selling & payments products
Partners with peer product teams for delivery of enterprise connected solutions
Sets the vision for the function and ensures the team is comprised of highly skilled professionals who are empowered, engaged in continuous improvement, and invested in developing their capabilities.
Sponsors IT driven initiatives to enable alignment to a domain roadmap or improve operational efficiencies or business effectiveness.
Coaches, mentors, and provides feedback on performance, skill acquisition needs and professional development opportunities for staff internal and external to their direct team.
Key point of escalation for team to remove blockers.
Special projects as assigned.
Responsible to build out a strong functioning team with product and engineering excellence to deliver on long term business capabilities.
Developing Talent and Effective Teams - including but not limited to:
Demonstrates a commitment and passion for associate development, driving the talent agenda.
Driving a high performance and continuous development culture and focus within the function that meets long term organizational talent needs.
Sets clear goals and expectations around performance, providing timely feedback and stretching targets
Sets the highest standards for talent development, holding self and others accountable for meeting crucial talent needs for the future across the business
Works with peers to identify opportunities to develop cross functionally
Sets a standard for driving continuous improvement and focus upon being a high performance organization
Influences peer group and senior leadership team on strategic direction for improving the efficiency of delivering IT services and driving value for the business
Comfortable with some degree of ambiguity. Politically astute; able to negotiate under potentially stressful situations.
Engages external business partners, outsourcers, and offshore development partners as needed to supplement in-house staff in the execution of technical project deliverables. Partners with Global Sourcing and Procurement, Legal, Talent Acquisition and Vendor Management as required to create Statements of Work and staffing solutions.
Ensures adherence to the TJX Companies Solution Delivery Process (SDP), Sarbanes Oxley requirements and other corporate standards, procedures and guidelines.
Partners with various teams within IT to forge key agreements around solution approaches, operating principles, and transition to production.
Span of Control
Leads team of 4 - 8 direct reports and 25-75 indirect staff (consisting of TJX Associates and contract staff; may include professional services teams) across multiple disciplines and geographies in the delivery of technical solutions over a wide variety of platforms.
Minimum 15 years prior experience in systems, business management or related field with at least 5 years leadership experience in technology and systems including HR responsibilities.
Experience managing a global function in a complex, multi-national corporate setting with geographically dispersed teams.
SAFe certification preferred. Experience with resource planning and management across multiple projects.
Bachelor's Degree in information systems, computer science or related field or equivalent combination of education and experience; Master’s degree in related discipline a plus
Strong knowledge of the solution delivery lifecycle including project management, business requirements, application development, testing, technologies/platforms, agile development methodologies, use of product team structures, and/or other applicable methodologies.
Proven success in meeting business objectives/project goals and delivering technology - well organized individual able to hold people accountable for results.
Experience in a leadership role with full life cycle implementations of Oracle Retail Xstore Point of Service.
Experience in a leadership role with full life cycle ownership of both Point of Sale and Payment applications (hardware and software solutions)
Strong knowledge of retail landscape including the North America payments landscape
Experience in building out a strong functioning team with product and engineering excellence to deliver on short term & long term business capabilities.
An enabler of DevOps mindset/approach for modernized and legacy systems to co-exist
Executive presence and excellent presentation skills a must
Must have excellent verbal and written communication skills; adept at crafting a compelling, clear and objective case.
TJX has campuses conveniently located off the Mass Pike and Route 495 outside Boston. With us, you'll not only enjoy working for an industry leader, but we also strive to provide a competitive salary and benefits package.
TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.