As a Solution Architect, you will provide support to Cerner’s Soarian Clinical AMS clients in effort to expedite the resolution/completion of support related issues and or configuration/build related items. Your specific responsibilities include, but are not limited to, guiding clients through current workflows, upgrades, system changes and enhancements and ongoing system maintenance; acting as primary consultant for the client's solution troubleshooting, consultation and knowledge transfer; cultivating and sustaining relationships with clients to provide appropriate escalation of issues, solution knowledge and engagement support; resolving escalated problems and issues using solution knowledge and expertise; resolving complex client concerns raised during installation, operation, maintenance or solution application; performing test script execution; and creating and participating in unit and integrated testing.
Sales, Marketing & Strategy
Whether your strength lies in sales, relationship management, marketing or strategy, you will be driving positive change by communicating the value of solutions that help solve the world’s most complex health challenges.
Bachelor's degree in Health Care Administration, Communications, Business, Management, Marketing, Finance, Mathematics or Science or related field, or equivalent relevant work experience
At least 3 years of Software Implementation work experience
At least 5 years of health care information technology work experience
Providing timing response and communication to clients in effort to expedite the resolution/completion of support related issues and or configuration/build related items is a core responsibility of the role.
Knowledgeable in SQL (writing queries)
Willing to work additional or irregular hours as needed and allowed by local regulations
Applicants for U.S. based positions with Cerner Corporation must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
Some Cerner positions may be obligated to comply with client-facing requirements and occupational health requests, including but not limited to, an immunization set, an annual flu shot, an annual TB screen, an updated background check, and/or an updated drug screen.
Yes - Domestic/Regional
Cerner is a place where people are encouraged to innovate with confidence and focus on what is important – people’s health and the care they receive. We are transforming health care by developing tools and technologies that make it more efficient for care providers and patients to navigate the complexity of our health. From single offices to entire countries, Cerner solutions are licensed at more than 25,000 facilities in over 35 countries.
Cerner’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Cerner is proud to be a drug-free workplace.