Corporate Group Sales Manager

  • Doubletree Guest Suites Tampa Bay
  • Tampa, FL, USA
  • Mar 27, 2021

Job Description

Experience, Skills and Knowledge: High school or equivalent education required. Bachelors degree preferred. 3 + years of past HOTEL sales experience required. Must have experience at a similar size and quality hotel. Sales Skills: Understand the features, functions and positioning of the hotel, and is capable of closing business with customers by helping them recognize the value the hotel brings to the enterprise Marketing: Knowledge of and skill in the use of fundamental principles associated with identifying, developing and creating markets that meet hotel objectives and targets Business Communication: Uses resultsoriented writing techniques and strategies for correspondence with correct grammar and punctuation. Superior written and oral communication skills Basic mathematical and calculator skills to prepare cost proposal Ability to sell concepts to management, peers and employees Ability to consistently produce profits Exceptional detail in follow-up Ability to create special themes Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and conflicts Ability to clearly and consistently communicate with the supervisor, including notification of pertinent information Strong customer service orientation and skills; Ability to understand Guest services needs Ability to be well organized, maintain concentration and complete all work assigned Ability to focus attention to performance of tasks despite frequent stressful and unusual interruptions Ability to perform job functions with minimal supervision and in a team environment with the employees acting as the team leader Ability to take and give directions Complete knowledge of the hotel and the competitive market Must possess computer skills, including, but not limited of Microsoft Word, Excel, PowerPoint, and Delphi Represent the hotel in a community and professional organizations as well as industry related events to maintain high visibility and promote sales Insurance Benefits: Most benefits available the first of the month within 30 days of employment. Medical Dental Vision Life Insurance/AD&D Short/Long- term Disability Supplemental Insurances Additional Benefits: Vacation, Sick and Holiday Pay Team Member rates for Hilton & Westmont Hotels 401K Retirement Plan Direct deposit payroll About Us: Westmont Hospitality Group views our associates as our greatest resource, and we hire and develop the Best. We have a culture of winning, we embrace change, thrive on challenge and always seek to surpass our personal bests. Defined by our unique business platform, our environment is fast-paced, expansive and ever evolving, yet stable, consistent, enduring. It is a high-performance culture where innovation and entrepreneurial spirit are evident; initiative and results are rewarded. EOE M/F/V/D Overview Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in the corporate market. Essential Functions: Solicit new and existing accounts/files to generate business in assigned markets, and to meet/exceed revenue goals and budget requirements consisting of: ° Telephone solicitation (weekly minimum of 50) ° Conduct pre-scheduled appointments (inclusive but not limited to: client lunch appointments, schedule site inspections) ° Conduct outside sales calls (pre-scheduled, following up or cold calls are included) ° Territory drives, Chamber functions, Membership meetings/functions ° Any industry related events in this sales effort Build and maintain existing relationships Prepares sales proposal and contracts to clients incorporating clearly defined terms and conditions Responsible for account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments participation in servicing accounts. Maintain accurate history and statistics on each assigned account managed Work to achieve goals and objectives Attend all meetings regularly: ° Sales and Catering Team meetings ° Staff meetings ° Business meetings ° Any other meetings that required attendance Advanced knowledge of market trends, competition and key customers of the hotel Perform any other job-related duties as assigned