Trainer/Fleet Shop Foreman

  • Aurora Idealease
  • Aurora, CO, USA
  • Apr 03, 2020

Job Description

McCandless Idealease is one of the region's premier Commercial Truck Sales & Leasing Dealerships, proudly serving the Aurora area for many years. Our team enjoys a fantastic culture and opportunities for advancement, which are company-wide focused to help you grow both personally and professionally. We're interested in helping you establish and build a long-term career with us, because we know that happy employees lead to happier customers! WHAT WE OFFER: Health Insurance - 80% of employee premiums are company paid! Free Dental & Vision insurance for employees! Life Insurance Policy 401(k) plan with company match PTO and Vacation Days Training Fantastic Culture and Work Environment You will… Oversee the flow of all service work, technician accountability, vehicle repair completion, documentation, and continuous communication with the Service Advisors Understand and ensure compliance with all Navistar and vendor policies and warranty procedures Maintain a high level of quality service repairs Investigate the progress of vehicle repair completion by conducting periodic spot checks of all jobs throughout the day to ensure timely repairs, quality workmanship, and cleanliness Ensure that all completed vehicles are parked in the designated area, locked with keys tagged and returned to the service office Keep abreast of all warranty policies and product changes to maintain effectiveness in this role Provide on-the-job technical support for technicians as required and assist in the development of their technical skills and abilities Ensure that all repairs are documented, technicians’ comments are descriptive and precise, and that the allotted time is noted prior to dispatching work Review and sign off on all completed repair orders, noting technician comments, repair completion, and road test completion Understand and keep abreast of all federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA, EPA, etc. Knowledgeable in work management/Smart Dispatch Maintain a safe and clean work environment Ensure that all work is fairly and equally assigned Ensure the proper use, care and storage of all tools Attend all service department staff meetings as required Provide backfill for Service Advisor when needed You have… A valid driver’s license Must have a minimum of 5 years technical experience in the medium/heavy-duty truck industry Must have a valid Class “A” Commercial Driver’s License Must have a high degree of product and technical knowledge Must be a team player with a strong sense of commitment to the customer Must be self-motivated and have good written and verbal communication skills Must conduct oneself in a professional manner Must be flexible and adapt to change readily Must have superior problem-solving skills Must be able to understand, communicate, and evaluate all vendor and OEM Warranty guidelines, approval processes, and policies Desired Qualifications… Knowledge and use of all relevant software applications necessary to perform the functions of the role Good organizational skills Willingness to pursue self-development courses Strive for respect and facilitate teamwork within assigned area Key Performance Indicators… First time quality Technician efficiency Dwell time Technician training completion rate