Customer Service / Inside Sales Representative
Preferred Hiring Terms: Full Time Employee
Pay Rate: Pay based on responsibilities, experience and skill
Fast-growing, recruitment advertising agency has immediate need for Advertising Customer Service Representative to provide sales support, attention-to-detail, and customer service in a high-volume, deadline sensitive environment. We are competitive and well respected throughout the industry. Our clients love our service once they try it.
Incumbent will be responsible for developing new accounts and expanding existing accounts in the higher education market. The ideal candidate will be internet savvy, proactive, detail-oriented and experienced with Mac OS X platform.
Tasks and Responsibilities:
Inform customers of available services on a daily basis
Accurately asses clients needs to recommend suitable services
Respond to all client inquiries in a professional and efficient manner
Troubleshoot and resolve clients complaints and issues
BA/BS or 2 years' closely related customer service experience preferred
Ability to build strong client relationships and retain business through outstanding customer service
Ability to work under pressure, organize and prioritize responsibilities
Working experience with databases preferred
Excellent communications skills (telephone and email), good work ethic and the ability to multi-task.
Initiative to seek and recognize new clients while also using current client list
Jobelephant is an established leader in the multi-billion dollar recruitment advertising industry. The majority of our clients are Universities and Colleges throughout the United States. Our modern office is conveniently located in the San Diego Grantville/College area.
This is an environment that embraces diversity and entrepreneurial spirit.
Medical and Dental Insurance
Paid Holidays and Paid Time Off
For immediate consideration please e-mail your resume and cover letter to: email@example.com
NO TELEPHONE CALLS OR AGENCIES PLEASE