Customer Service Representative 7FAM

  • Delta Galil USA Inc
  • Los Angeles, CA, USA
  • Oct 03, 2021

Job Description

Description: Communicate with customers on open issues, troubleshooting; process orders, return authorizations, credit approvals and credit memos Communicate with customers and with the showroom on open customer issues. Run reports. Communicate with Production, Shipping, Customers on shipping status and with Sales for extensions Work on credit approval for credit card orders by cancel date and prepaid. Enter orders. Work with showroom to close delivery on order for production purposes. Attention to detail. Requirements: 1-3+ High School Diploma or GED and related years of order data entry, experience in the apparel industry a plus Possess overall computer skills and experience with Microsoft Office such as Word, Excel. Must be familiar with order entry software