Field Service Technician - SITECH Technology Equipment
North Reading, MA 01864, USA
May 28, 2021
SITECH Northeast is seeking an experienced Field Service Technician. The Service Technician is responsible for the service and support of Trimble GPS machine control technology on earthmoving and paving machines within our New England territory. The ideal candidate will have experience with trouble shooting electrical systems and an ability to operate machines performing construction tasks. The hire will provide their own basic mechanic’s tools, while SITECH Northeast will provide specialized tooling and a vehicle.
Repairs, reconditions, and maintains equipment and components.
Properly install and update equipment, check cables and connections to the hardware.
Orders replacement parts ensuring that parts ordered are correct and complete at time of order.
Diagnose hydraulic and electrical issues that affect the performance of the GPS machine control system.
Identify the problem and cause of failure through logical troubleshooting steps.
Provide technical guidance, pre-sale application analysis, product specification, and customer demonstrations for construction GPS machine control and related applications.
Operate various types of earthmoving machines to assist in troubleshooting and customer training.
Keeps up to date with developments in tooling, technologies and systems.
Train customers and employees on the GPS Machine Control.
Manage required support-related information, forms and paperwork as directed by management and/or in accordance with company policies and procedures.
Maintain a high standard of ethics, abiding by all company policies.
Travel will be necessary on a weekly basis. Overnight travel may be required up to 20% of the time as warranted for training, company meetings, customer visits, etc.
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required.
High school diploma or (GED) equivalent. Two-year degree in Technician or diesel mechanic school a plus.
2 years of experience as a shop technician working with heavy equipment.
Ability to read technical manuals and prepare reports.
Ability to operate a variety of equipment.
Ability to diagnose and repair equipment and components in the field.
Ability to operate a service vehicle.
Ability to change priorities and remain productive in a fast-paced work environment.
Perform duties with a sense of urgency, exceeding customer expectations.
Excellent organizational skills.
Proficient in the use of a computer and related Microsoft software.
Flexible to work after hours when needed to meet customer needs.
Excellent written and verbal communication skills.
Valid driver’s license and a safe driving record.
Attend training meetings and workshops, which may require overnight stays.
Preferred Skills and Competencies
Heavy equipment service/maintenance knowledge with a focus on electrical.
Knowledge of construction machinery and its applications by our customers.
Engineering knowledge of the GPS Machine Control and Guidance operation is beneficial.
This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties.
Resumes that are mailed, emailed or hand-delivered to SITECH Northeast or any employee will not be considered. You must apply online. Background checks, drug testing, and health assessments are required as part of our pre-employment process.
SITECH Northeast is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.