Senior Solution Specialist

  • SAP
  • Palo Alto, CA, USA
  • Nov 04, 2021
Full time Sales

Job Description

Requisition ID: 257303 Work Area: Customer Service and Support Expected Travel: 0 - 60% Career Status: Professional Employment Type: Regular Full Time Original Posting Date: June 24, 2020 COMPANY DESCRIPTION SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures. SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives. Location: Palo Alto, CA Purpose and Objective: SAP America, Inc seeks a Senior Solution Specialist at our Palo Alto, CA location accountable for the business, market and revenue success of a Solution ensuring successful market adoption and deployment. Expectations and Tasks: Stay connected to customers, customer councils, end users and SAP ecosystem to ensure grass-root level understanding of their current and future needs. Identify and support relationships with customers or prospects. Contribute to the efficiency, effectiveness and improvement of processes used in own area. Monitor and analyze technology and industry trends, market research data and customer requirements to identify growth opportunities for SAP. Develop and drive creation of strategy for a solution. Develop and drive solution roadmap and corresponding revenue plan. Build business cases to implement solution strategy. Identify new partnership opportunities. Solution Delivery: Model solution entities and describe use of respective components within solution repository. Deliver high quality solutions (packages), validation and acceptance of planned and implemented scope adding solution-related non-coded assets and services. Contribute to go-to-market and monetization plan for solutions including partner or channel options. Review solution success & run analysis of customer insights. Contribute to sales portfolio. Field and partner enablement: Drive solution launch, rollout and field and partner enablement. Develop or build story boards for sales demos of solutions. Create roll out materials, including collaterals, references, and success stories. Train and educate key multipliers (SAP internal and external). Actively participate in customer communities. Support strategic deals and customers and partners. 60% travel required. Education and Qualifications/Skills and Competencies: Bachelor's degree Computer Science, Engineering, Business Administration, Marketing or a related field of study and 6 years of experience required. The company will also accept a Master's degree and 4 years of experience. Work Experience: Experience must involve 3 years in the following: Martech (Marketing Technology); Industry Best Practices sharing skills; Strategic Deal support & Leading Sales Cycles Product Competitive Positioning; Certified Machine Learning; SAP Marketing product; GDM (Golden Demo Master tool); SAP CRM Product Integrations & Enterprise Architecture; Customer Engagement skillset (Design thinking, Virtual studio, whiteboarding etc.); and Objection Handling & Resolution skills. Experience should also include: Thought leadership & Publishing; and Champion for Global Industry Analyst relations. 60% travel required. Travel: 60% travel required. WHAT YOU GET FROM US Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now. SAP'S DIVERSITY COMMITMENT To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company. SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. ( or, APJ:, EMEA: Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability. Successful candidates might be required to undergo a background verification with an external vendor. Additional Locations: