Sales Support and Documenation

  • DNI Group, LLC (
  • Novato, CA, USA
  • Jul 23, 2020

Job Description

We are looking for a qualified Sales support specialist to join our team. You will provide support to sales executives and sales manager. Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices. You should be organized, accurate, and be goal-oriented. We expect you to perform well in a team environment and have exceptional people skills. Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations. Responsibilities Provide troubleshooting assistance for customer orders, account statuses and relevant problems Provide data and guides to help the sales team Manage sales tracking tools and report on important information Liaise with account managers Stay up-to-date with new product and feature launches Review pending orders and specific customers requests to ensure excellent customer service and customer experience Enter client orders into QuickBooks Invoice orders Provide backup to customer service Support Sales Manager Skills Proven work experience as a Sales support specialist or Sales support associate Hands on experience with Hubspot a plus Excellent communication skills Analytical and multitasking skills Teamwork and motivational skills Good time management skills and attention to detail Job Type: Full-time Pay: $25.00 - $35.00 per hour Benefits: 401(k) Dental Insurance Health Insurance Paid Time Off Professional Development Assistance Experience: Customer Service: 3 years (Required) Education: Bachelor's (Required) Additional Compensation: Bonuses Work Location: One location This Job Is: A job for which all ages, including older job seekers, are encouraged to apply Schedule: Monday to Friday Company's website: Benefit Conditions: Waiting period may apply Work Remotely: No