Collection Clerk

  • ArcBest
  • Cherryville, NC 28021, USA
  • Sep 02, 2021

Job Description

What You'll Do General Description of Duties: The major activities of this position will include, but not be limited to: Responsibility for attainment of accounts receivable aging goals for assigned customer accounts as set by management.Using collection software efficiently making contacts with customers by phone or electronically by following the assigned collection strategies.Ensuring that management personnel are informed timely when information is received that suggests possible increased credit risk or other problems that could delay customer payments. Communicating with sales or other departments as necessary when assistance is needed to adequately resolve customer invoice/payment issues. Handling customer responses to collection efforts by providing requested documentation or other information that is appropriate when questions arise. Responsibility for other duties as assigned by management. Other Requirements: Effective verbal and written communication skills as well as experience using computer and office equipment are required for this position. The ability to perform basic tasks using Microsoft Excel and Word software and a high school diploma are also required. A college degree is preferred.