Sales & Customer Service

  • ScienCell Research Laboratories
  • Carlsbad, CA, USA
  • Oct 23, 2020

Job Description

Please send resume and cover letter by e-mail to jobs@sciencellonline.com or by mail to: ScienCell Research Laboratories, inc 1610 Faraday Ave , Carlsbad CA 92008 Attn: Human Resources Sales & Customer Service Code 1022 We are looking for an energetic and motivated individual to join our Sales Team. Responsibilities include: processing orders by phone, email or fax; handling customer support related issues; managing sales campaigns; and maintaining our lead/ customer database. The ideal candidate will have a Life Science-related background and the ability to work independently or as a team. Adept computer skills with experience using prominent computer programs such as Microsoft Access are a plus. Salary and rank commensurate with the applicant's qualifications and experience. Benefits include a great insurance package (medical, dental, vision, life), paid time off, and a retirement plan. The ideal candidate will have a Bachelor’s degree in the life sciences or a related field with 2 years of Sales or Customer Service experience. We are seeking individuals with excellent written and verbal communication skills, strong analytical/critical thinking adeptness, and proficient outreach skills. Applicants must meet the following requirements: have excellent time management skills; be organized and highly motivated; have strong multi-tasking and project management skills even on complex projects; and the capacity to work independently within deadlines. Marketing Associate Code 1402 The marketing associate will be responsible for planning, implementing and analyzing marketing activities. This position requires the ability to operate on a strategic level, touching all aspects of trade show and web-based marketing. Responsibilities include: planning and implementing new marketing strategies, creating performance reviews, optimizing social media accounts, managing the Google AdWords account and Search Engine Optimization. The Marketing Associate will work with the production team to develop relevant campaigns. Further, he/she will work with all distributors to implement marketing campaigns, control material distribution, and handle logistics. A primary responsibility of the marketing associate is to plan, attend, and follow up on tradeshows in order to generate qualified leads, then ensure that those leads are entered into our customer database for the sales team to reference. The ideal candidate will have a Bachelor’s degree in the life sciences with 2 years of marketing or sales experience or an MBA in Marketing, Advertising or Business with a Biotech background. A broad skillset is required including excellent written and verbal communication, mid-level graphic design knowledge, and strong analytical/critical thinking. Superb time management and organizational skills are necessary for this position. Further, the ideal candidate must be capable of independently managing multiple complex projects while meeting deadlines. IT ADMINISTRATOR Code 1142 We are looking for a System Administrator to maintain, upgrade and manage our software, hardware and networks. Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users. Responsibilities include: install and configure software and hardware; manage network servers and technology tools; ensure security through access controls, backups and firewalls; monitor performance and maintain systems according to requirements; troubleshoot issues and outages. The ideal candidate will have proven experience as a System Administrator, Network Administrator, or similar role. Windows and Linux operating system experience. Experience with databases, networks (LAN, WAN) and patch management. Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery. Resourcefulness and problem-solving aptitude. Excellent communication skills. BS/BA in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus. Salary commensurate with experience. Benefits include medical, vision, dental and life insurance coverage, retirement plan and paid vacation.