Outside Sales Representative

  • OutSki & Bike
  • Kenmore, WA, USA
  • Oct 23, 2020

Job Description

Establish and document processes to support all areas of responsibility. Performing day-to-day administrative tasks, such as customizing and implementing profiles, roles, security settings, rules, dashboards, reports, etc. Manage direct/channel conflict by fostering excellent communication between the channel and direct teams. Ensures partner compliance with Channel Partner programs and agreements. Participate in a partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship. Administration of the Salesforce environment; responsibilities include customizing and implementing profiles, roles, security settings, sharing rules, applications, custom objects, custom fields, page layouts, workflow, validation rules, approvals, dashboards, reports, etc. Driving the innovative use of Salesforce.com as a productivity tool and business platform. Interfacing with end users to understand feature requirements and/ or address support issues and working collaboratively with our Analyst and Development teams on more complex requests & issues. Maintaining & enhancing visual layouts, workflow rules and business logic to enhance business processes and improve user experience. Deploying Salesforce meta-data between non-production and production environments using appropriate tools Interfacing with end users to understand feature requirements and/or address support issues; working collaboratively with Finance, Product Management, Salesforce admins and Salesforce developers on more complex requests and issues. Creating documentation, maintaining standardization and looking for ways to continuously improve processes & procedures. Developing, launching and managing in-depth dashboards and reports for all team functions at both management and individual levels Remaining current on Salesforce.com best practices and technologies and advising on these practices for Salesforce based solutions. Providing support to Salesforce users in all groups to resolve issues with Salesforce and related applications. Working with Salesforce.com support to troubleshoot issues and maintain smooth operation and performance of the platform. Engage business customers to understand overall business needs and identify the most appropriate solutions to meet those needs. Lead the design, development, testing and deployment of all solutions on the Salesforce platform Strong communication skills to interact with executives and line management to gather or convey relevant information. May be involved in high-level client contact and exposure to sensitive information, and must use considerable tact, diplomacy and judgment. Thorough knowledge Microsoft Office Word Excel PowerPoint (pivot tables, VLOOKUP) As needed event coordination support Conduct daily face-to-face customer visits to drive sales increases and support local sales in national and strategic accounts Job Type: Full-time Pay: $18.00 - $27.00 per hour Supplemental Pay: Commission Pay Schedule: Monday to Friday