Middleware Infrastructure Engineer

  • Charter Manufacturing
  • Mequon, WI, USA
  • Oct 23, 2020

Job Description

Charter Manufacturing is a fourth-generation family-owned business where our will to grow drives us to do it better. Join the team and become part of our family! POSITION PURPOSE/MISSION: Support the Middleware analysis, design, development, testing, training, implementation, and support for legacy, current, and future technologies leveraging Oracle’s Fusion Middleware. Provide technical and functional support to other IT employees in the performance of Middleware development and support efforts. Work closely with IT and employees to understand objectives and requirements, and evaluate or design Middleware technologies to meet business needs across the organization. MINIMUM QUALIFICATIONS: Bachelor’s Degree in Computer Science. Seven plus years’ progressive IT experience; or Associate’s Degree with equivalent work experience. Five plus years’ experience with systems analysis experience supporting ERP environments in a manufacturing industry. Five plus years’ experience with ERP systems and multi-platform environments and Oracle or similar RDBMS database and application design and support. Five plus years’ experience working with integrated systems in a manufacturing environment. Experience in implementing third party packaged applications or application suites and associated hardware. Analytical and problem-solving abilities in diagnosing and resolving Application, Integration, and RDBMS support initiatives. Project management skills in leading Business and IT initiatives. Ability to build relationships and provide solid customer service across both functional and technical areas of the business. Demonstrated communication skills in working with both functional and technical teams at various levels in the business. Strong interpersonal skills. Embrace change in a positive and enthusiastic manner. Strong architecture and technical support documentation skills. Participate in on-call and after-hours application and end user support as required. PREFERRED QUALIFICATIONS: Master’s Degree or advanced degree in Computer Science or other technology related advanced degree. Seven plus years’ systems analysis experience supporting ERP environments in a manufacturing industry and ERP systems in an Oracle E-Business Suite or similar environment. Seven plus years’ experience with the following as defined by job assignment: Oracle, SQL-Server, or similar RDBMS architecture experience Oracle or Microsoft development tools ERP Application Suites Code Repository Version Control TOAD, jDeveloper, SQL Developer, BI Publisher, and other similar tools Experience developing or supporting Middleware technologies in an Oracle E-Business Suite environment. Industry expertise in specific business tracks and ERP modules in one or more functional areas (i.e. Financials, Order Mgmt, HRIS, Procurement, Production Planning, Supply Chain Management, etc.). Previous project management and leadership experience. Experience leading IT project teams and workgroups. Investment justification and ROI experience. Global systems design and implementation experience. MAJOR ACCOUNTABILITIES: Create and maintain documentation for Middleware system installations and dependencies, changes and upgrades, and maintain compliance based on changes within the industry and/or best practices. Maintain awareness of new technologies and techniques, and expand knowledge of Middleware management, database management, project management, web-based development tools, and client/server apps. Implement standardized automation of procedures to mitigate risks associated with manual processing errors. Assist with the creation of documentation and training material for technical support teams and application end users. Develop, implement, test, train, and document Middleware systems using approved development methodologies and tools utilizing Software Development Life Cycle (SDLC) and Change Management processes. Participate in and/or lead cross-functional teams and systems development projects, providing technical expertise in IT. Provide subject matter expertise for architecture, planning, and roadmap sessions of Middleware technologies to business and technical resources. Communicate through face-to-face interaction, presentations, progress reports, technical reports, and technical/user documentation to teams and management. Identify, design, and participate in or lead projects associated with IT process and service delivery improvements. Understand Cloud solution best practices and integration techniques (SaaS, IaaS, PaaS, DaaS). Engineer secure, workable Middleware solutions aligned with business objectives. Cultivate a team environment that balances risk and creativity in quickly responding to business opportunities. Collaborate with other teams as necessary to ensure customer service levels are met Lead and/or participate in formal process and Continuous Improvement efforts. Lead or conduct mission critical special project assignments of both tactical and strategic natures. Align Enterprise Middleware objectives to S.M.A.R.T. goals. Enable the tools and training for Middleware Team members. Support priorities and facilitate team activities to achieve development and delivery goals. Support a close working relationship between IT teams and the user community. Document solutions to be handed off to Tier I and II support organizations. Provide Tier I and II escalation support. Follow Environmental, Quality and Safety Management System procedures and requirements. Ability to meet the essential job requirements, with or without reasonable accommodation, as outlined in the job description. RESPONSIBILITIES FOR SUPERVISION: None ORGANIZATIONAL RELATIONSHIPS: Reports to: Director of IT Infrastructure & Operations POSITION CHALLENGES: Engineering and implementing Global Middleware Solutions. Satisfying global Middleware objectives on a 24/7 basis. Conducting steady state support and project activity concurrently. Working with diverse technologies within the business. Completing tasks within the constraints of the business with minimal outage times. Maintaining a proper balance between project focus, team focus, and individual contributions. Balancing tactical versus strategic demand. Balancing project versus steady state demands.