Teller

  • Park National Bank
  • Worthington, OH, USA
  • May 28, 2021

Job Description

RESPONSIBILITIES Ensure customers are promptly and professionally served and meet branch objectives by effectively cross-selling financial products and services Provide a wide variety of financial services such as opening and closing various deposit accounts, renewing certificate of deposit accounts, processing loan transactions, initiating credit card applications, assisting customers with account questions and processing general deposit transactions Complete ongoing product knowledge, financial services and sales-oriented training to sustain broad base of product, service and sales knowledge Project the bank’s professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues Protect bank assets by adhering to all processes, policies and procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity Cross train in various branch operation functions, such as ATM balancing, cash item resolution activity, teller outage reporting, and supplies Complete periodic in-store communication and promotion activities specific to the office, if applicable Individually and if applicable, as a manager, participate in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks Maintain an awareness of and adhere to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks Other duties as assigned SCHEDULE Office hours are Monday through Friday 9am-5:00pm, and Saturday 9:00am-12:00pm. This position is hourly and full time. A minimum 37.5 hours is required to maintain eligibility for full-time status. Generally the position will require 40 hours per week. The average number of Saturdays per month is 2-3. Additional Saturdays may be required.Periodic overtime may be required.