Chacka Marketing is seeking talented individuals to join our team as an Account Lead.
The Account Lead is primarily responsible for the relationship health and overall growth of Chacka clients. As the primary point of contact for Chacka clients, the Account Lead also coordinates the resources needed to service projects, builds strategic operational plans and balances the expectations of clients within the execution framework. This person will focus on forging and strengthening long-term client relationships while articulating value and promoting mutual growth.
Internally, the Account Lead ensures the smooth production of campaigns – from briefing SMEs and strategists, to managing budgets.
The Account Lead will be expected to plan campaigns, and successfully develop business accounts creatively and financially, while playing a contributing role in Chacka’s new business efforts. Overall, this individual is extremely growth-minded and is excited by growing his, or her, clients’ businesses.
Take the lead in clients’ marketing and advertising strategies
Liaise with clients at a senior level on a day-to-day basis and strengthen key relationships
Work closely with Strategic Director in the creation and coordination of strategic planning
Create and document all testing plans and disseminate amongst internal stakeholders
Routinely and effectively present strategic plans to clients and internal team members
Accurately assess and report on Client Health
Consistently and effectively manage clients’ expectations in terms of project scope, deliverable timelines and strategic priorities
Extract data insights and translate those insights into a narrative that can be shared with the client in an ongoing cadence
Define data sets and outline the ‘story’ for all Quarterly Business Reviews. Coordinate meeting and internal travel
Effectively articulate the value of our services and expertise
Ensure on-time delivery of project deliverables
Proactively seek incremental ad dollars for upsell and cross-sell opportunities in the pursuit of year-over-year account growth
Manage team resources based on project scope
Manage timelines associated with client contracts including, but not limited to, renewal dates
Provide internal spend forecasts quarterly
Support Sales in driving new business
Significant experience in professional client relationship management
Bachelor’s degree in Marketing, Advertising, Communication, Business or a related field
The ability to plan and strategize at a senior level
A persuasive and confident approach to creative projects
Excellent written and oral communication skills
Effective team management capabilities
A keen attention to detail and budgetary restraints
Strong problem-solving skills
Full awareness of creative processes and techniques – including digital platforms
As a premier digital media agency, specializing in paid search, social and programmatic display, Chacka Marketing is passionate about being the first to market with emerging opportunities for our clients. This mentality fuels our consistent year-over-year growth and has been recognized by Inc.5000 as one of the Fastest Growing Private Companies in the U.S. for the last two consecutive years. As Ad Age’s #1 Best Place to Work 2019, we pride ourselves on carefully crafting a highly motivated, diverse group to retain our innovative client base and uphold an enjoyable work culture. The formula for our success has been Happy Clients + Happy Employees = Natural Growth
Think you have what it takes? Submit your resume to email@example.com today!