Software Compliance Engagement Manager

  • Cisco Careers
  • San Jose, CA, USA
  • Feb 03, 2020

Job Description

What You'll Do Cisco is seeking an experienced Software Compliance Engagement Manager to support collaboration with internal and external partners, as well as to plan, build, and execute best practice programs in software compliance, asset management, and software entitlement. In this role, you will support Cisco to significantly increase the value-add in their Services and Products offered. The Software Compliance Engagement Manager role is your opportunity to make a significant impact to Cisco’s groundbreaking shift towards software revenue, and to help build the future of the Cisco Customer Experience (CX). Who You'll Work With As the Software Compliance Engagement Manager, you will be a meaningful member of the Cisco CX organization. You will work with our customers, partners, and internal stakeholders to directly impact Cisco’s top line growth, and operations bottom line. The Cisco CX organization is a team of customer-focused experts tasked with building systems and networks that deliver ground breaking customer experiences in all areas of sales and operations. The Cisco CX organization has been recognized as one of the best in the industry through financial results, customer feedback metrics, and employee satisfaction scores. As a key player in this role, your opportunity to impact the health and performance of worldwide networks and systems that surround us all is limitless. Who You Are You are someone with a real passion for excellence in driving win-win solutions to achieve compliance goals. Your extensive experience and enthusiasm for success will ensure our Software Compliance practice is optimized and delivering the full value of our Services and Products to customer and partners. We are looking for someone with strong focus, a desire to learn, and is adept at juggling multiple priorities. Your highly developed business insight always points you in the right direction, and you communicate effectively to all levels of the organization. Our minimum requirements include: Bachelor's degree required 5+ years hands-on experience in software license compliance 8+ years of experience in consulting, technology, or Services in a Fortune 500 high-technology company Proven ability to collaborate and build positive relationships with partners and coworkers Sophisticated negotiation skills to achieve win-win outcomes Great program management skills, experience working with sales & legal teams, as well as customers, partners, and third-party vendors Strong written and verbal presentation skills, including the ability to communicate technical information to both technical and non-technical audiences & partners Proven ability to influence and resolve issues with senior leaders, customers, and partners Ambitious and result-oriented, with the ability to work well both independently and in team environments Strategic thinker with the ability to make sensible data-driven business decisions Ability to Identify and evaluate complex business and technology risks, develop internal processes and controls that mitigate risks, as well as related opportunities for internal control improvement Must be comfortable working in a fast-paced dynamic environment with excellent time management and prioritization skills Strong background in understanding of auditing techniques and network infrastructure environments Proficient in the use of Microsoft Office Suite with strong Excel skills Highly experienced in PowerPoint, and developing compelling presentations to effectively communicate with a wide variety of audiences Our preferred requirements include: Master’s degree ISO and industry recognized tool certification(s)