Jo-Ann Fabric and Craft Stores

  • Janesville, WI, USA
Jo-Ann Fabric and Craft Stores Janesville, WI, USA
Oct 03, 2021
Summary The Creator’s Studio Coordinator serves as the face of JOANN to work with our customers to provide exceptional customer service, create interest, drive inspiration and increase sales through event and classroom participation. Networking skills, strong relationships in the community and great multi-tasking abilities is the key to success in this role. Scope Ensures friendly and knowledgeable service is provided to every customer. Maintains visibility in the Creator’s Studio and sales floor to assist customers and Team Members. Monitors feedback on quality of events, and class delivery and content, and ensures feedback is shared with store leadership team and SSC partners. Guides Team Members on Creator’s Studio offerings to encourage support for class and event participation/enrollments. Exemplifies strong problem-solving skills, and can handle multiple projects or events at one time. Processes sales transactions by using proper cash handling procedures. Promotes and...