Cisco Careers

  • Research Triangle Park, Durham, NC, USA
Cisco Careers Research Triangle Park, Durham, NC, USA
Mar 27, 2021
What You’ll Do The new Customer Success Specialist (CSS) role is a highly critical, strategic position working with customers to solve adoption challenges, accelerate adoption of Cisco products & services, and drive business outcomes. The role resides within the Cisco Customer Experience (CX) organization, one of Cisco’s fastest growing teams. The CSS is an expert in their aligned product or architecture. Their mission to is to help the customer move to the next phase of the customer lifecycle and to visualize their future in the lifecycle. The CSS helps customers adopt and better leverage their use of Cisco products. Maintaining an end-to-end lens, the CSS will partner closely with others (accounts teams, sales specialists, delivery teams, etc.) to provide the best-possible experience for the customer via the delivery of Customer Experience Accelerators and Ask the Experts that help customers advance through critical steps in the adoption process. The CSS is able to...
Cisco Careers Research Triangle Park, Durham, NC, USA
Mar 27, 2021
What You’ll Do The new Customer Success Specialist (CSS) role is a highly critical, strategic position working with customers to solve adoption challenges, accelerate adoption of Cisco products & services, and drive business outcomes. The role resides within the Cisco Customer Experience (CX) organization, one of Cisco’s fastest growing teams. The CSS is an expert in their aligned product or architecture. Their mission to is to help the customer move to the next phase of the customer lifecycle and to visualize their future in the lifecycle. The CSS helps customers adopt and better leverage their use of Cisco products. Maintaining an end-to-end lens, the CSS will partner closely with others (accounts teams, sales specialists, delivery teams, etc.) to provide the best-possible experience for the customer via the delivery of Customer Experience Accelerators and Ask the Experts that help customers advance through critical steps in the adoption process. The CSS is able to...