Live Nation

  • Hollywood, Los Angeles, CA, USA
Live Nation Hollywood, Los Angeles, CA, USA
Oct 03, 2021
Job Summary: The Role: Serve as Guest Experience Host at the Palladium with a focus on selling premium seating and VIP experience options night of show. Provide excellent guest service. Maintain constant communication with staff and guests to ensure that they receive highly personalized service. Responsibilities: Upsell available premium inventory to concert attendees. Manage inventory and contribute to a nightly sales goal. Provide venue information to all concert attendees regarding concert and arrival times, venue amenities, etc. Recognize VIP clients, Live Nation Executives and all parties associated to the artists to instill appreciation for their membership and patronage. Coordinate operations on night of shows with Floor Manager, servers and security. Build relationships and loyalty with customers with an ability to anticipate their needs. Oversee VIP areas and reserved seats to ensure guests are receiving highly personalized service at all times. Maintain...
Live Nation Hollywood, Los Angeles, CA, USA
Oct 03, 2021
Job Summary: The Role: Serve as Guest Experience Host at the Palladium with a focus on selling premium seating and VIP experience options night of show. Provide excellent guest service. Maintain constant communication with staff and guests to ensure that they receive highly personalized service. Responsibilities: Upsell available premium inventory to concert attendees. Manage inventory and contribute to a nightly sales goal. Provide venue information to all concert attendees regarding concert and arrival times, venue amenities, etc. Recognize VIP clients, Live Nation Executives and all parties associated to the artists to instill appreciation for their membership and patronage. Coordinate operations on night of shows with Floor Manager, servers and security. Build relationships and loyalty with customers with an ability to anticipate their needs. Oversee VIP areas and reserved seats to ensure guests are receiving highly personalized service at all times. Maintain...