Colwen Hotel Management

  • 75 9th Ave, New York, NY 10011, USA
Colwen Hotel Management 75 9th Ave, New York, NY 10011, USA
Sep 02, 2021
We are seeking an engaging, friendly and detail oriented Front Office Manager to join our team. This individual will be directly responsible for the front desk and night audit teams, with a focus on guest and associate satisfaction. Ideal candidates will have passion for delivering a superior service experience, and developing our associates. GENERAL RESPONSIBILITIES: Recruit, interview and hire associates for front office positions. Meet regularly with Human resources to review staffing, morale and any disciplinary situations/investigations Train and support all associates and ensure performance in accordance with established hotel brand/Colwen standards Ongoing review of staff to ensure adherence to established policies and procedures Conduct monthly reward and recognition meeting /celebrate hotel and associate achievements Establish and maintain open collaborative relationships with direct reports, team members Compliance with Federal & State Labor laws Respond to...
Colwen Hotel Management 75 9th Ave, New York, NY 10011, USA
Sep 02, 2021
We are seeking an engaging, friendly and detail oriented Front Office Manager to join our team. This individual will be directly responsible for the front desk and night audit teams, with a focus on guest and associate satisfaction. Ideal candidates will have passion for delivering a superior service experience, and developing our associates. GENERAL RESPONSIBILITIES: Recruit, interview and hire associates for front office positions. Meet regularly with Human resources to review staffing, morale and any disciplinary situations/investigations Train and support all associates and ensure performance in accordance with established hotel brand/Colwen standards Ongoing review of staff to ensure adherence to established policies and procedures Conduct monthly reward and recognition meeting /celebrate hotel and associate achievements Establish and maintain open collaborative relationships with direct reports, team members Compliance with Federal & State Labor laws Respond to...