NICE inContact

  • Kansas City, KS, USA
NICE inContact Kansas City, KS, USA
Sep 02, 2021
Voice Architect Directs, establishes, maintains, and plans the overall direction and goals for assigned solution sets or product divisions for telecommunications and connectivity solutions. Drives product roadmap and backlog activities while owning and enforcing profit and loss responsibilities for a multi-million-dollar solution set. Coordinate and negotiate product issues with the engineering, operations, marketing, training and sales groups, as well as third-party vendors and carriers. Interacts with sales, development, operations and product marketing to define requirements, and directs interaction with engineering and QA on product development activities. Defines the requirements and manages the product development process by translating user requirements and customer support feedback into feature/function requirements. May work as a manager of other product managers or as an individual contributor. Relies on experience and judgment to plan and accomplish goals. As a Voice...
NICE inContact Kansas City, KS, USA
Sep 02, 2021
Voice Architect Directs, establishes, maintains, and plans the overall direction and goals for assigned solution sets or product divisions for telecommunications and connectivity solutions. Drives product roadmap and backlog activities while owning and enforcing profit and loss responsibilities for a multi-million-dollar solution set. Coordinate and negotiate product issues with the engineering, operations, marketing, training and sales groups, as well as third-party vendors and carriers. Interacts with sales, development, operations and product marketing to define requirements, and directs interaction with engineering and QA on product development activities. Defines the requirements and manages the product development process by translating user requirements and customer support feedback into feature/function requirements. May work as a manager of other product managers or as an individual contributor. Relies on experience and judgment to plan and accomplish goals. As a Voice...