Emailage

  • Chandler, AZ, USA
Emailage Chandler, AZ, USA
Sep 02, 2021
Emailage is seeking a Director of Customer Success for the North America region that will be responsible for the actions and performance of the NA Customer Success team at Emailage. All the North American Customer Success Managers will report directly to the Director of Customer Success. The Director of Customer Success will directly report to the Head of Customer Success and will implement and execute strategies to promote customer product adoption, drive customer satisfaction, drive customer retention, and grow the existing customer base in the North America region. The Director of Customer Success will partner with other Emailage leaders in Revenue Operations such as Sales, Technology, Product, Marketing and Support to create and deliver a seamless customer experience. Responsibilities: Develop and manage change with measurable outcomes within a Customer Success organization Present to senior leadership the regional KPIs and execution of sales strategies Implement...
Emailage Chandler, AZ, USA
Sep 02, 2021
Emailage is seeking a Director of Customer Success for the North America region that will be responsible for the actions and performance of the NA Customer Success team at Emailage. All the North American Customer Success Managers will report directly to the Director of Customer Success. The Director of Customer Success will directly report to the Head of Customer Success and will implement and execute strategies to promote customer product adoption, drive customer satisfaction, drive customer retention, and grow the existing customer base in the North America region. The Director of Customer Success will partner with other Emailage leaders in Revenue Operations such as Sales, Technology, Product, Marketing and Support to create and deliver a seamless customer experience. Responsibilities: Develop and manage change with measurable outcomes within a Customer Success organization Present to senior leadership the regional KPIs and execution of sales strategies Implement...