Simply Mac

  • Springfield, IL, USA
Simply Mac Springfield, IL, USA
Oct 03, 2021
SUMMARY Working with direct supervision, the Simply Mac Technician role shall diligently execute the official Simply Mac Service Center duties described below. The position emphasizes skill-sets in the areas of customer support & relations, software and hardware troubleshooting and resolution, problem diagnosis, and hardware repair and replacement, within a retail environment. The associate in this role will provide excellent service and support to our many customers and should be willing and able to absorb more information about, and develop skills pertaining to, diagnosing and repairing computers. The primary business outcome of this role is to deliver thorough and timely troubleshooting, diagnostics and repair for Apple computers and products while fulfilling the Company Mission Statement and Shared Values. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES* Ensure all customers are assisted in a friendly, prompt, professional and ethical manner Provide proactive and timely...
Simply Mac Springfield, IL, USA
Oct 03, 2021
SUMMARY Working with direct supervision, the Simply Mac Technician role shall diligently execute the official Simply Mac Service Center duties described below. The position emphasizes skill-sets in the areas of customer support & relations, software and hardware troubleshooting and resolution, problem diagnosis, and hardware repair and replacement, within a retail environment. The associate in this role will provide excellent service and support to our many customers and should be willing and able to absorb more information about, and develop skills pertaining to, diagnosing and repairing computers. The primary business outcome of this role is to deliver thorough and timely troubleshooting, diagnostics and repair for Apple computers and products while fulfilling the Company Mission Statement and Shared Values. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES* Ensure all customers are assisted in a friendly, prompt, professional and ethical manner Provide proactive and timely...