NICE inContact

  • Salt Lake City, UT, USA
NICE inContact Salt Lake City, UT, USA
Sep 02, 2021
Staff Implementation Project Manager Location: Salt Lake City, UT The Staff Implementation Project Manager's primary responsibilities are centered on implementation of NICE inContact ACD/IVR and WFO products once a sale has been made through either direct or indirect channels. There is a high amount of customer interaction, requiring detailed communication and professionalism As a Staff Implementation Project Manager, a Typical Day Might Include the Following: Direct and manage project development and delivery from beginning to end. Set and continually manage project expectations with team members and stakeholders. Define project scope, goals and deliverables that support business objectives in collaboration with internal stakeholders as well as customers and partners. Develop project plans, diagrams, and communications documents. Estimate the resources and participants needed to achieve project goals. Negotiate with other department managers and implementation managers...
NICE inContact Salt Lake City, UT, USA
Sep 02, 2021
Staff Implementation Project Manager Location: Salt Lake City, UT The Staff Implementation Project Manager's primary responsibilities are centered on implementation of NICE inContact ACD/IVR and WFO products once a sale has been made through either direct or indirect channels. There is a high amount of customer interaction, requiring detailed communication and professionalism As a Staff Implementation Project Manager, a Typical Day Might Include the Following: Direct and manage project development and delivery from beginning to end. Set and continually manage project expectations with team members and stakeholders. Define project scope, goals and deliverables that support business objectives in collaboration with internal stakeholders as well as customers and partners. Develop project plans, diagrams, and communications documents. Estimate the resources and participants needed to achieve project goals. Negotiate with other department managers and implementation managers...